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Customer Service: Perspectives and Considerations for the EMS Leader

by John R. Brophy
Save 12% Save 12%
Current price ₹1,117.00
Original price ₹1,270.00
Original price ₹1,270.00
Original price ₹1,270.00
(-12%)
₹1,117.00
Current price ₹1,117.00

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Book cover type: Paperback
  • ISBN13: 9781505678161
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Createspace Independent Publishing Platform
  • Publisher Imprint: Createspace Independent Publishing Platform
  • Publication Date:
  • Pages: 106
  • Original Price: USD 12.95
  • Language: English
  • Edition: N/A
  • Item Weight: 114 grams
  • BISAC Subject(s): Public Relations

Customer Service - Perspectives and Considerations for the EMS Leader serves as a primer for new and experienced leaders alike. It's goal is to reinforce a people-centered approach to EMS and patient care.

John R. Brophy has been in EMS for over 30 years. He has held provider and leadership roles in both operations and communications. His diverse experience and story-telling ability have positioned him as a frequent speaker at national and regional conferences. Over the years he has published numerous trade journal articles. This book is his fifth on a variety of EMS and leadership topics.

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