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Don't Shoot the Customer

by Derek Warinner , Lorraine Guerra
Save 7% Save 7%
Current price ₹1,371.00
Original price ₹1,470.00
Original price ₹1,470.00
Original price ₹1,470.00
(-7%)
₹1,371.00
Current price ₹1,371.00

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Book cover type: Paperback
  • ISBN13: 9781678013592
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Lulu.com
  • Publisher Imprint: Lulu.com
  • Publication Date:
  • Pages: 64
  • Original Price: USD 14.99
  • Language: English
  • Edition: N/A
  • Item Weight: 100 grams
  • BISAC Subject(s): Customer Relations

The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don't shoot the customer... thank them.

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