Efficient Consumer Response: Anwendungsmöglichkeiten in der Sportartikelbranche
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Inhaltsangabe: Gang der Untersuchung: Am Beginn steht die Beschreibung der Ausgangslage. Es folgen die Definition des Themas und die mit ECR verfolgten Zielsetzungen, worauf alle weiteren Kapitel aufbauen. Hierzu dient vor allem eine Literaturrecherche der einschlägigen Bücher, Fachzeitschriften sowie Online-Datenbanken und des Internets. Im dritten Kapitel werden die besonderen Verhältnisse der Sportartikelbranche erörtert, die eine veränderte Ausgangsbasis für die Anwendungsmöglichkeiten von ECR darstellen. Da die "Enabling Technologies" die technischen Voraussetzung für ein funktionierendes ECR sind, werden sie im vierten Kapitel fokussiert, wobei die zwischenbetriebliche Kommunikation mit ihren Möglichkeiten und Problemen das Hauptthema darstellt. Das fünfte Kapitel greift die ECR-Basisstrategien auf und untersucht, welche Strukturen bzw. Komponenten bereits bestehen und welche Anwendungsmöglichkeiten noch ausgeschöpft werden könnten. Hierzu soll eine qualitative Expertenbefragung die notwendigen Informationen liefern. Das oft sehr theoretisch erscheinende Thema wird hier mit praktischen Fallbeispielen erklärend erweitert. Im sechsten Kapitel werden die Erfolgsfaktoren für eine Umsetzung des Konzeptes genauer untersucht, und im siebten Kapitel wird eine kurze Zusammenfassung der Ergebnisse dargestellt. Inhaltsverzeichnis: Inhaltsverzeichnis: 1.Einleitung8 1.1Ausgangslage8 1.1.1Beziehungen zwischen Industrie und Handel11 1.1.2Strukturen13 2.Grundlagen15 2.1Definition15 2.1.1Efficient16 2.1.2Consumer17 2.1.3Response18 2.2Beteiligte19 2.3Ziele und Potentiale20 2.3.1Einsparungspotentiale20 2.3.2Umsatzsteigerung23 2.3.3Proze beschleunigung und -fehlerfreiheit24 2.3.4Wertschöpfung25 2.3.5Optimale Bedarfsdeckung und Kundenzufriedenheit25 2.3.6Wettbewerbsvorteile26 2.3.7Ökologieorientierte Ziele26 2.4Zusammenfassung27 3.Abgrenzung und Situation der Sportikelbranche29 3.1Abgrenzung Sportartikel- und Lebensmittelbranche29 3.2Selbstbedienung (SB
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