Electronic Commerce: Potentiale für mittelständische Unternehmen
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Inhaltsangabe: Gang der Untersuchung: Die vorliegende Arbeit ist in fünf Teile gegliedert. Nach dem einleitenden Kapitel, in dem Fragestellung, Zielsetzung und Electronic Commerce klar definiert und im wirtschaftlichen Umfeld abgegrenzt werden, wird im zweiten Kapitel eine allgemeine Bestandsaufnahme der gegenwärtigen Electronic Commerce-Systeme vorgenommen. Im Rahmen dieser Bestandsaufnahme wird die Evolution unternehmensübergreifender Prozesse in einem kurzen historischen Abri dargestellt, die konventionelle Informationstechnologie zu Electronic Commerce abgegrenzt und eine Momentaufnahme des heutigen Electronic Commerce-Einsatzes in Deutschland gegeben. Auf der Grundlage der Ergebnisse des zweiten Kapitels wird im dritten Hauptabschnitt ein allgemeines Ziel-Szenario entwickelt, das unter Berücksichtigung verschiedener Gütertypologien grundsätzliche Möglichkeiten der Geschäftsproze optimierung mittels Internet darstellt. Im anschlie enden vierten Kapitel erfährt das allgemeine Ziel-Szenario eine unternehmensspezifische Ausrichtung und wird exemplarisch an zwei Beispielunternehmen (einem Dienstleistungsunternehmen aus der Versicherungsbranche und einem Unternehmen der Automobillogistik) abgebildet. Im fünften und letzten Kapitel werden die Ergebnisse der Arbeit zusammenfassend dargestellt und ein Ausblick, in dem die Zukunftsperspektiven des Electronic Commerce aufgezeigt werden, gegeben. Inhaltsverzeichnis: Inhaltsverzeichnis: 1.EINLEITUNG1 1.1FRAGESTELLUNG UND ZIELSETZUNG1 1.2DEFINITION UND ABGRENZUNG2 1.3AUFBAU DER ARBEIT3 2.BESTANDSAUFNAHME ELECTRONIC COMMERCE5 2.1HISTORISCHER ABRISS - EVOLUTION UNTERNEHMENSÜBERGREIFENDER PROZESSE5 2.2ABGRENZUNG KONVENTIONELLER INFORMATIONSTECHNOLOGIE ZU ELECTRONIC COMMERCE LÖSUNGEN7 2.2.1Informationstechnologie im konventionellen Sinn7 2.2.2Electronic Commerce-Lösungen8 2.3ELECTRONIC COMMERCE HEUTE9 2.3.1Rechtsgrundlagen9 2.3.2Status Quo der Umsetzung von Electronic Commerce-Strategien in Deutschland10 2.3.3
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