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Five Star Service: How to Deliver Exceptional Customer Service by Michael Heppell

Five Star Service: How to Deliver Exceptional Customer Service

by Michael Heppell
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Book cover type: Paperback
  • ISBN13: 9781292100203
  • Binding: Paperback
  • Subject: N/A
  • Publisher: FT Press
  • Publisher Imprint: FT Press
  • Publication Date: N/A
  • Pages: 296
  • Original Price: GBP 12.99
  • Language: English
  • Edition: N/A
  • Item Weight: 386 grams
  • BISAC Subject(s): Customer Relations

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think

Heppell, Michael: - Michael Heppell is one of the UK's top motivational trainers. His programs on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.

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