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Fuzzy Methods for Customer Relationship Management and Marketing: Applications and Classifications

by Andreas Meier , Laurent Donzé
Save 17% Save 17%
Current price ₹18,862.00
Original price ₹22,635.00
Original price ₹22,635.00
Original price ₹22,635.00
(-17%)
₹18,862.00
Current price ₹18,862.00

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Book cover type: Hardcover
  • ISBN13: 9781466600959
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Business Science Reference
  • Publisher Imprint: Business Science Reference
  • Publication Date:
  • Pages: 388
  • Original Price: GBP 148.0
  • Language: English
  • Edition: N/A
  • Item Weight: 1134 grams
  • BISAC Subject(s): Customer Relations

Information overload has made it increasingly difficult to analyze large amounts of data and generate appropriate management decisions. Furthermore, data is often imprecise and will include both quantitative and qualitative elements. For these reasons, it is important to extend traditional decision making processes by adding intuitive reasoning, human subjectivity, and imprecision. Fuzzy Methods for Customer Relationship Management and Marketing: Applications and Classifications explores the possibilities and advantages created by fuzzy methods through the presentation of thorough research and case studies. This book covers a variety of possible fuzzy logic approaches to customer relationship management and marketing, making it a valuable resource for not only students and researchers but also executives, managers, marketing experts, and project leaders who are interested in applying fuzzy classification to managerial decisions.

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