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Implementation of Total Quality Management: A Comprehensive Training Program by Erdener Kaynak

Implementation of Total Quality Management: A Comprehensive Training Program

by Erdener Kaynak , Rolf E. Rogers
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Book cover type: Paperback
  • ISBN13: 9780789002099
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Routledge
  • Publisher Imprint: Routledge
  • Publication Date:
  • Pages: 128
  • Original Price: GBP 63.99
  • Language: English
  • Edition: N/A
  • Item Weight: 205 grams
  • BISAC Subject(s): Customer Relations

Apply these proven methods for implementing TQM training in your workforce. Rolf Rogers provides a complete presentation on the topic from principles to case applications. This ready-made training format follows the approach used by trainers in the United States, Australia, and Saudi Arabia. For readers with a basic understanding of quality management, this manual's presentation charts are easily modified to suit your organization's needs for implementing total quality management principles.

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