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Interactive Decision AIDS: Effects on Consumers, Retailers, and Manufacturers by Nina Mazar

Interactive Decision AIDS: Effects on Consumers, Retailers, and Manufacturers

by Nina Mazar
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Book cover type: Paperback
  • ISBN13: 9783824480203
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Springer
  • Publisher Imprint: Deutscher Universitatsverlag
  • Publication Date:
  • Pages: 138
  • Original Price: EUR 49.99
  • Language: English
  • Edition: Softcover Repri
  • Item Weight: 215 grams
  • BISAC Subject(s): Marketing / General and Shakespeare

From the Back Cover
It is accepted that interactive decision aids, also referred to as agents, are the central component of e-commerce. However, little is known about their advantages and pitfalls for consumers, retailers, and manufacturers in the context of different types of product or attribute categories. How can we then apply these tools effectively?

Nina Mazar examines the effects of an interactive tool that can tailor information extremely fast: the interactive comparison matrix (CM). It provides product related information in a 'product by attribute' matrix and allows products to be sorted by any attribute. The author shows that the interactive CM has the potential to represent a useful and practicable solution matching the needs of both consumers and online retailers. On the one hand, it increases consumers' welfare, and hence might be a solution to escape the threat of increased price fixation of consumers shopping online. On the other hand, it offers retailers the possibility to systematically influence consumers' preference construction and choice. In addition, since retailers' incentives affect the derived demand for manufacturers' brands, these two results show that manufacturers can face a very different situation in an artificial marketplace.

Dr. Nina Mazar promovierte bei Prof. Dr. Andreas Herrmann am Lehrstuhl für allgemeine Betriebswirtschaftslehre und Marketing I der Universität Mainz. Sie ist Post-Doktorandin und Lehrbeauftragte für Marketing, insbesondere Marketing Management, Consumer Behavior, Decision Making, Behavioral Economics und eCommerce an der MIT Sloan School of Management sowie Teil der eRationality Group im MIT Medialab in Cambridge, USA.

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