Interkulturelles Marketing: Kultur als zentrale Determinante des internationalen Marketing-Mix
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Inhaltsangabe: Problemstellung: Was die Wirtschaft angeht, so ist sie verflochten."1 Dieser Ausspruch von Kurt Tucholsky ist in der heutigen Zeit aktueller denn je. Schlagwörter wie Globalisierung", global village" und global marketing" begegnen uns immer häufiger. In der Tat waren die letzten Jahrzehnte durch eine ausgesprochene Dynamik der Au enhandelsverflechtung sowie durch Veränderungen in der Weltpolitik geprägt. Da auf nationalen Märkten nur noch ein geringer Wachstum zu erwarten war, fokussierten die Unternehmen verschiedenster Branchen die Weltmärkte. Durch politische Veränderungen im ehemaligen Ostblock und auch durch die Schaffung von Wirtschaftsräumen und Freihandelszonen (z.B. europäischer Binnenmarkt) wurde die Basis für den Welthandel geschaffen. Die Verbraucherbedürfnisse, das Konsumentenverhalten und der Lifestyle haben sich durch die neuen Informations- und Kommunikationsmittel (z.B. Internet) angenähert und führten zu einer starken Homogenität der Produkte und Dienstleistungen auf den Weltmärkten. Die sog. Einheitskonsumenten" wurden mit globalen Marketingstrategien umworben. Auf Besonderheiten lokaler Märkte wurde nur widerwillig eingegangen, um so nicht Wettbewerbsvorteile zu verlieren. Doch der aus der going international"-Tendenz resultierende Konkurrenzdruck zwang ...die Beteiligten zu einem stärkeren Bewusstsein um die Relevanz kultureller Einflüsse ...". Global Player erkannten, dass viele verschiedene kulturelle Faktoren den Konsumenten beeinflussen und dass er diese in seiner Kaufentscheidung widerspiegelt. Durch diese Entwicklung hat das interkulturelle Marketing (IM) eine sehr entscheidende Rolle im zukünftigen Welthandel übernommen, denn die Welt ist nicht das globale Dorf, zu dem sie oft gemacht wird. Sie ist vielmehr ein Mosaik vieler Kulturen. Die Grundphilosophie des IM beinhaltet die Berücksichtigung der nationalen Unterschiede, aber genauso die Nutzung nationaler Gemeinsamkeiten. Das internationale Marketing bedingt somit
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