Legendary Customer Service: How to Thrive in America During Tough Economic Times

Name: Legendary Customer Service: How to Thrive in America During Tough Economic Times
Brand: Createspace Independent Publishing Platform
SKU: 9781469912790
Price: 888.0 INR
Availability: InStock

by DeCarlo A. Eskridge

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ISBN13: 9781469912790
Binding: Paperback
Subject: N/A
Publisher: Createspace Independent Publishing Platform
Publisher Imprint: Createspace Independent Publishing Platform
Publication Date: January 1, 2012
Pages: 144
Original Price: USD 9.95
Language: English
Edition: N/A
Item Weight: 173 grams
BISAC Subject(s): Customer Relations

About The Book

If we are to get America back to work, it is imperative that we return to the values that made this nation great. There is a common thread among all thriving companies. They all understand the importance of customer service excellence. Legendary customer service begins with a commitment to the customer... at any cost! In order to differentiate from your competition, you must stop talking about customer service excellence and start living it. This ideology must flow from the pinnacle of your organization to the very core of its foundation - persons who interact directly with your customers on a daily basis. A positive customer encounter can change the customer's perception of your organization from ordinary to exceptional. Therefore, it is paramount to understand that your organization's success depends entirely on its ability to create positive and memorable customer service experiences. In this book, you will discover timeless gems (quotes) from some of the world's most influential leaders. Leaders and innovators, who have turned their values into action and, in the process, changed the way the world does business. This book is required reading for all who work with and/or support customers. In order to get the most from your reading, we recommend that you read Legendary Customer Service until you master the precious gems within.

About The Author

DeCarlo A. Eskridge is a business owner, life-coach/trainer, host of Blogtalk Radio's "Live Your Greatness," motivational speaker, certified hypnotherapist, certified N.L.P. practitioner/ trainer, author, and minister. He is very proud to have authored and independently-published several books through his company NU DAE Enterprises where he serves as President and CEO. A prolific teacher and encourager, DeCarlo A. Eskridge reads over 50 books a year, and listens to countless hours of audio programs. He is a Certified Life Coach through Franklin Covey and a motivational speaker who earned advanced honors at Toastmasters International. He is also an Ordained Minister with over 25 years of biblical study. DeCarlo A. Eskridge has been imbued with an inexhaustible, unyielding, and unrelenting thirst and hunger for knowledge. His mission is to travel the globe teaching, empowering, inspiring, and transforming the lives of millions with the truths he has discovered in order that every person recognizes who he or she is, what he or she can accomplish, and that they live it!

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