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Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing

by Monika Gupta , Priya Jindal , Shubhi Bansal
Save 17% Save 17%
Current price ₹22,655.00
Original price ₹27,186.00
Original price ₹27,186.00
Original price ₹27,186.00
(-17%)
₹22,655.00
Current price ₹22,655.00

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Book cover type: Paperback
  • ISBN13: 9781668458983
  • Binding: Paperback
  • Subject: N/A
  • Publisher: IGI Global
  • Publisher Imprint: IGI Global
  • Publication Date:
  • Pages: 324
  • Original Price: GBP 178.6
  • Language: English
  • Edition: N/A
  • Item Weight: 753 grams
  • BISAC Subject(s): Customer Relations

Emotional impulses heavily influence the behavior of customers. Sensory marketing establishes an emotional connection between the company and the customers, thus yielding a positive response towards the brand. It has a strong influence not only on the perceptions but also on the choices of the customers. It assists the organizations in delivering a unique multisensory experience and capitalizes on new marketing opportunities. Therefore, businesses should carefully formulate sensory marketing strategies revolving around the details of offered product mix, prospective modes of communication, as well as point-of-sale actions. Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing provides strategies for approaching customers through their senses to better formulate effective sensory tactics. It strengthens the research in communicating brand image, enhancing brand recognition, generating brand loyalty, and increasing brand appeal through sensory marketing. Covering topics such as customer engagement, brand experience, and service quality, this premier reference source is an indispensable resource for business leaders and executives, marketing professionals, brand specialists, students and faculty of higher education, librarians, researchers, and academicians.

Jindal, Priya: - Priya Jindal is currently working as an Associate Professor at Chitkara Business School, Chitkara University, Punjab, India and holds a master's degree in commerce and economics. She earned her doctorate in management. She has contributed approx. 15 years in teaching. She supervised four Ph.D. research scholars and two M.Phil candidates. There are numerous research papers to her credit in leading journals among them six research paper has been published in Scopus Indexed Journal. Her areas of research included measuring financial and operational efficiency in Indian banks, assessment of NPA's in Indian Banks, Impact of information technology in the Indian Banking Sector. She has filed more than 12 patents and one copyright.

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