Social Media und Marketing Automation Systeme in deutschen B2B Unternehmen
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Aus der Auseinandersetzung mit den aktuellen Rahmenbedingungen im B2B Marketing geht hervor, dass sowohl die Nutzung von Social Media als auch Marketing Automation an dem veränderten Kaufprozess von B2B Entscheidern ansetzten. Um die komplexe Funktionsweise eines Marketing Automation Systems zu betrachten, stellt der Autor ein prozessbasiertes Modell vor, nach dem sechs verschiedene Teilprozesse unterschieden werden können. Da es sich bei der Thematik um ein noch wenig erforschtes Feld handelt, wurden explorative Interviews mit Experten aus den Bereichen Marketing Automation, Lead Management und Social Media geführt. Auf diesen Erkenntnissen aufbauend entwickelt der Autor detaillierte Handlungsempfehlungen, an denen sich B2B Unternehmen für die Entscheidungsfindung und Projektumsetzung orientieren können. Diese Publikation gibt einen Überblick über die Möglichkeiten der Social Media Integration in Marketing Automation Systeme für deutsche B2B Unternehmen. Das Ziel ist es, Ideen zu generieren, Vor- und Nachteile dieser Ansätze aufzudecken und Handlungsempfehlungen für Unternehmen im B2B Segment zu geben. Aus dem Inhalt: - Social Media; - B2B; - Marketing Automation; - Lead Management; - Buyer Persona
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