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Successful Customer Relationship Management Programs and Technologies: Issues and Trends

by Riyad Eid
Save 17% Save 17%
Current price ₹18,852.00
Original price ₹22,623.00
Original price ₹22,623.00
Original price ₹22,623.00
(-17%)
₹18,852.00
Current price ₹18,852.00

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Book cover type: Hardcover
  • ISBN13: 9781466602885
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Business Science Reference
  • Publisher Imprint: Business Science Reference
  • Publication Date:
  • Pages: 360
  • Original Price: GBP 148.0
  • Language: English
  • Edition: N/A
  • Item Weight: 1089 grams
  • BISAC Subject(s): Customer Relations

The field of Customer Relationship Management (CRM) has broadened greatly in recent years as technological applications have expanded. Successful Customer Relationship Management Programs and Technologies: Issues and Trends offers the latest research and developments for researchers, practitioners, and academics alike. This volume contains case studies, methodologies, frameworks, and architectures, and generally the cutting edge in research within the field of customer relationship management. In order to stay abreast of the latest updates in the field, a volume like this serves as a reference book and handbook for semantics and follow-through for managers and decision-makers.

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