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The Constant Customer by Rose Sloat

The Constant Customer

by Rose Sloat
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Book cover type: Paperback
  • ISBN13: 9781610144506
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Human Resource Development Press, Inc
  • Publisher Imprint: Human Resource Development Press, Inc
  • Publication Date:
  • Pages: 110
  • Original Price: USD 24.95
  • Language: English
  • Edition: N/A
  • Item Weight: 137 grams
  • BISAC Subject(s): Customer Relations

These are trying times. The economy has created an environment that forces customers to make more decisions, be more selective and cut back on items they may not have given a second thought to only a year ago. How can you ensure your company survives and thrives? The Constant Customer has the answer. It lays out the necessary guidelines to establishing the proper environment for the constant customer who comes back again and again and again. This book contains guidelines, suggestions, insights and actions to help you. It also offers actions to be taken immediately including always taking care of your customer, getting to know your customer's business as well as you know your own, establishing trust, willingly educating your customers on your business, surprising your customers daily with your service and dealing with service problems and issues immediately. Obtaining the constant customer is not a spectator sport - it involves a total immersion and complete involvement. The Constant Customer will instill in you a devotion to these ideas and to creating an environment in which they can flourish.

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