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The Levels Of Customer Experience: A Guide To Set Companywide Customer Targets: Customer Experience

by Norene Telgen
Save 7% Save 7%
Current price ₹1,004.00
Original price ₹1,078.00
Original price ₹1,078.00
Original price ₹1,078.00
(-7%)
₹1,004.00
Current price ₹1,004.00

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Book cover type: Paperback
  • ISBN13: 9798471319172
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Independently Published
  • Publisher Imprint: Independently Published
  • Publication Date:
  • Pages: 174
  • Original Price: USD 10.99
  • Language: English
  • Edition: N/A
  • Item Weight: 264 grams
  • BISAC Subject(s): Customer Relations

Customer experience is the interactions and experiences your customer has with your business throughout the entire customer journey of the first contact and becoming a happy and loyal customer. To get customer-centricity, you need to invest more in their experience. This book provides a balanced understanding of the most important aspects of customer experience management and a practical guide to set companywide customer targets as well as war stories from different industries on how the concepts are applied.

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