Vom Kundenberater zum Kundenmanager

Name: Vom Kundenberater zum Kundenmanager
Brand: Bod - Books on Demand
SKU: 9783740734527
Price: 1004.0 INR
Availability: InStock

by Uwe Vetterlein

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ISBN13: 9783740734527
Binding: Paperback
Subject: N/A
Publisher: Bod - Books on Demand
Publisher Imprint: Bod - Books on Demand
Publication Date: November 21, 2017
Pages: 102
Original Price: GBP 8.9
Language: German
Edition: N/A
Item Weight: 132 grams
BISAC Subject(s): Sales & Selling / General

About The Book

Die Kunden sind unsere Schiedsrichter. Sie wollen nicht mehr nur beraten werden, sondern möchten zu den Lösungen ihres Problems hin begleitet werden. Das individuelle Eingehen auf die Wünsche, Vorstellungen, Anforderungen ... der Kunden und die Sicherheit, die sie für ihre Entscheidungen bekommen, sind die Basis für eine gute, vertrauensvolle Zusammenarbeit und somit natürlich auch für eine erfolgreiche "Verkaufsbeziehung". Ziel ist es, Partner des Kunden zu sein/werden, um seine Wünsche, Vorstellungen, Anforderungen ... entsprechend managen zu können.

About The Author

Fast 30 Jahre war ich im Verkauf/Vertrieb für verschiedene Unternehmen, sowohl auf Herstellerseite als auch im Groß- und Einzelhandel tätig. Als Verkäufer/Kundenberater, Gebietsverkaufsleiter, Verkaufsleiter und als Geschäftsführer, zuletzt als Inhaber einer Versicherungsagentur mit mehreren Mitarbeitern. In all diesen Jahren habe ich natürlich viel erlebt, viel gesehen und gehört und somit auch jede Menge Erfahrungen sammeln dürfen, die ich nun gerne weitergeben möchte. Aus der Praxis - für die Praxis, das ist mein Anliegen.

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