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The Ten Principles Behind Great Customer Experiences

Matt Watkinson

Paperback

Current price ₹2,210
Original price ₹2,729
Original price ₹2,729
Original price ₹2,729
(-19%)
₹2,210
Current price ₹2,210

• Author(s): Matt Watkinson • Publisher: FT Press • Publisher Imprint: FT Press • BISAC: Customer Relations Overall WINNER - CMI Management Book of the Year 2014 WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 ...

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Perception of well-being at work in Morocco

Samia Benchekroun, Amine Zenjari

Paperback

Current price ₹7,767
Original price ₹8,855
Original price ₹8,855
Original price ₹8,855
(-12%)
₹7,767
Current price ₹7,767

• Author(s): Samia Benchekroun | Amine Zenjari • Publisher: Our Knowledge Publishing • Publisher Imprint: Our Knowledge Publishing • BISAC: Management - GeneralIn this book, the authors examine perceptions of well-being at work (BET) in Morocco, ...

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Der Einsatz kommunikationspolitischer Instrumente zur Verbesserung des CRM (Customer Relationship Managements): Am Beispiel von vier verschiedenen Bra

Katja Micke

Paperback

Current price ₹6,277
Original price ₹7,301
Original price ₹7,301
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(-14%)
₹6,277
Current price ₹6,277

• Author(s): Katja Micke • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralDiplomarbeit aus dem Jahr 2006 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,3, Fachhochschule des Mittelstands, ...

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Kundenbindung und Markenführung mittels Eventmarketing

Christina Ferner

Paperback

Current price ₹2,138
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
(-14%)
₹2,138
Current price ₹2,138

• Author(s): Christina Ferner • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Media StudiesStudienarbeit aus dem Jahr 2004 im Fachbereich Medien / Kommunikation - Medienökonomie, -management, Note: unbenotet, Hochschule für Ang...

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Customer Relationship Management

Ed Peelen

Paperback

Current price ₹10,719
Original price ₹12,863
Original price ₹12,863
Original price ₹12,863
(-17%)
₹10,719
Current price ₹10,719

• Author(s): Ed Peelen • Publisher: Pearson Education Limited • Publisher Imprint: Pearson Education Limited'Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information t...

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Boomerang!

Nick Drake-Knight

Paperback

Current price ₹1,759
Original price ₹2,415
Original price ₹2,415
Original price ₹2,415
(-27%)
₹1,759
Current price ₹1,759

• Author(s): Nick Drake-Knight • Publisher: Pollinger Limited • Publisher Imprint: Pollinger Limited • Subject: Career Counselling • BISAC: TrainingQuality of service is essential in the retail industry, if customers are to return time after time...

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Customer Relationship Management

Kristin L. Anderson

Paperback

Current price ₹1,910
Original price ₹2,352
Original price ₹2,352
Original price ₹2,352
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₹1,910
Current price ₹1,910

• Author(s): Kristin L. Anderson • Publisher: McGraw-Hill Companies • Publisher Imprint: McGraw-Hill Companies • BISAC: Customer RelationsFrom the Back CoverTips and Tools for Creating--and Sustaining--Profitable, Long-Term Customer Relationships...

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Clients Forever: How Your Clients Can Build Your Business for You: How Your Clients Can Build Your Business for You

Doug Carter

Paperback

Current price ₹2,098
Original price ₹2,548
Original price ₹2,548
Original price ₹2,548
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₹2,098
Current price ₹2,098

• Author(s): Doug Carter • Publisher: McGraw-Hill Companies • Publisher Imprint: McGraw-Hill Companies • BISAC: Customer RelationsFrom the Back CoverHow to Discover and Unlock the Power of the Extraordinary Client! What if you could increase your...

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Psychology from the Standpoint of the Subject: Selected Writings of Klaus Holzkamp

Andrew Boreham

Paperback

Current price ₹4,407
Original price ₹6,779
Original price ₹6,779
Original price ₹6,779
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₹4,407
Current price ₹4,407

• Author(s): Andrew Boreham • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Social PsychologyThis book introduces the groundbreaking work of the German critical psychologist Klaus Holzkamp. In contrast to contemporary psych...

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From Entrance To Exit: Creating a Customer Service Mindset and Environment of Care

Valerie Russell

Paperback

Current price ₹1,385
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,385
Current price ₹1,385

• Author(s): Valerie Russell • Publisher: Palmetto Publishing • Publisher Imprint: Palmetto Publishing • BISAC: Customer RelationsWith insight gained from over 35 years in customer service, author Valerie Russell shares how a company can create s...

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Customer Service for Hospitality and Tourism

Simon (University of South Carolina) Hudson

Paperback

Current price ₹4,388
Original price ₹5,069
Original price ₹5,069
Original price ₹5,069
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₹4,388
Current price ₹4,388

• Author(s): Simon (University of South Carolina) Hudson • Publisher: Goodfellow Publishers Limited • Publisher Imprint: Goodfellow Publishers Limited • BISAC: Customer RelationsFully revised and updated with brand new material and cases on issue...

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The Agile Brand: Creating authentic relationships between companies and consumers. Paperback Edition.

Greg Kihlström

Paperback

Current price ₹1,254
Original price ₹1,372
Original price ₹1,372
Original price ₹1,372
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₹1,254
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• Author(s): Greg Kihlström • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Consumer Behavior - GeneralBrands have evolved over several centuries from simple tools for recognition to something much more ...

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Never Say Goodbye to a Customer Again: The 100-Day Method to Create Customer for Life

Robert Hudson

Paperback

Current price ₹2,202
Original price ₹2,450
Original price ₹2,450
Original price ₹2,450
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₹2,202
Current price ₹2,202

• Author(s): Robert Hudson • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsWhat if you could stop losing customers and turn them into lifelong advocates instead? In Never Say Goodbye to...

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I Matched Your Effort: Customer Service Edition: What Customers Say. What We Wish We Could Say.

Graphics Craig

Paperback

Current price ₹869
Original price ₹980
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Current price ₹869

• Author(s): Graphics Craig • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: GeneralCustomer service: where patience is mandatory and sarcasm is internal.If you've ever worked in retail, hospitality, tech...

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Lacan, Deleuze and World Politics: Rethinking the Ontology of the Political Subject

Andreja Zevnik

Paperback

Current price ₹4,326
Original price ₹6,655
Original price ₹6,655
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₹4,326
Current price ₹4,326

• Author(s): Andreja Zevnik • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: International Relations - GeneralThis book aims to re-think the way in which the subject is inscribed in the modern political, and does so by ex...

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Chatbots in Customer Experience. Application and Opportunities in E-Commerce

Anonym

Paperback

Current price ₹4,937
Original price ₹5,773
Original price ₹5,773
Original price ₹5,773
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₹4,937
Current price ₹4,937

• Author(s): Anonym • Publisher: Studylab • Publisher Imprint: Studylab • BISAC: Marketing - GeneralThe increasing digitalization of society has an impact on everyday life. The demands and needs of customers are growing due to constant and real-t...

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Psychodynamic Supervision Theory and Practices: In a New Key

Roy E. Barsness

Paperback

Current price ₹2,714
Original price ₹4,175
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• Author(s): Roy E. Barsness • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Psychotherapy - PsychoanalysisThis book sets out a new model for psychodynamic supervision, designed around relational psychoanalytic theory an...

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Kundenorientierung und Suchverhalten im POS

Christian Schlegtendal, Thomas Schlegtendal

Paperback

Current price ₹5,071
Original price ₹5,929
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• Author(s): Christian Schlegtendal | Thomas Schlegtendal • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralForschungsarbeit aus dem Jahr 2004 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: ...

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Service Starts With a Smile: 69 reasons why customers return

Cary Jon Cavitt

Paperback

Current price ₹1,319
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
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₹1,319
Current price ₹1,319

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCustomer service expert Cary Cavitt shares 69 ways to bring customer...

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Verkaufsmanagement und Kundenbindung in einem Fitnessstudio

Anonym

Paperback

Current price ₹2,137
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
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₹2,137
Current price ₹2,137

• Author(s): Anonym • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralStudienarbeit aus dem Jahr 2017 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 1,9, Deutsche Hochschule für Präv...

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Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement

Rohit Bansal, Abdul Hafaz Ngah, Aziza Chakir

Paperback

Current price ₹24,557
Original price ₹29,469
Original price ₹29,469
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₹24,557
Current price ₹24,557

• Author(s): Rohit Bansal | Abdul Hafaz Ngah | Aziza Chakir • Publisher: IGI Global • Publisher Imprint: IGI Global • BISAC: Customer RelationsAcademic scholars find themselves confronted with a formidable challenge: staying abreast of the ever-e...

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Die Bedeutung von Online Communities für die Kundenbindung

Christine Niemczyk

Paperback

Current price ₹4,156
Original price ₹4,744
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₹4,156
Current price ₹4,156

• Author(s): Christine Niemczyk • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesBachelorarbeit aus dem Jahr 2017 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, N...

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Die Konstitution Von Subjektivität ALS Geschichtlichkeit: Im Anschluss an F. Schellings »System Des Transzendentalen Idealismus« Und M. Heideggers »Se

Giacomo Croci

Paperback

Current price ₹1,586
Original price ₹2,156
Original price ₹2,156
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₹1,586
Current price ₹1,586

• Author(s): Giacomo Croci • Publisher: de Gruyter • Publisher Imprint: de Gruyter • BISAC: History & Surveys - ModernDie Arbeit besch�ftigt sich mit der Frage, wie Subjektivit�t als wesentlich geschichtlich gefasst werden kann. Ein aktuelles...

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Customer Service in Academic Libraries: Tales from the Front Line

Stephen Mossop

Paperback

Current price ₹4,637
Original price ₹7,728
Original price ₹7,728
Original price ₹7,728
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₹4,637
Current price ₹4,637

• Author(s): Stephen Mossop • Publisher: Elsevier • Publisher Imprint: Chandos • Subject: Library & Information Science • BISAC: Library & Information Science - Archives & Special LibrariesThe term 'customer service' is not new to the...

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Kundeneinbindung Im Innovationsprozess - Methoden

Meike Knöchel, Klaus North

Paperback

Current price ₹1,030
Original price ₹1,584
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₹1,030
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• Author(s): Meike Knöchel | Klaus North • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDer zweite Band des zweiteiligen essentials gibt Handlungsempfehlungen zur Kundeneinbindung innerhalb des Innova...

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Service America: Leading the New Customer Revolution

Karl Albrecht

Paperback

Current price ₹1,310
Original price ₹1,771
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₹1,310
Current price ₹1,310

• Author(s): Karl Albrecht • Publisher: Karl Albrecht International • Publisher Imprint: Karl Albrecht International • BISAC: General

Kundenzufriedenheit Klipp & Klar

Alexander Magerhans, Jan-Frederik Engelhardt

Paperback

Current price ₹1,358
Original price ₹2,089
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₹1,358
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• Author(s): Alexander Magerhans | Jan-Frederik Engelhardt • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsZuk�nftig werden nur diejenigen Unternehmen �berleben, denen es gelingt, ihre Kunden dauerhaft...

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Listen Your Way To Customer SuCXess: 25 Inspiring Stories With Tips & Ideas For Sustainable Customer Happiness

Frans Reichardt

Paperback

Current price ₹1,210
Original price ₹1,360
Original price ₹1,360
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₹1,210
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• Author(s): Frans Reichardt • Publisher: Reichardt & Company • Publisher Imprint: Reichardt & Company • BISAC: Customer RelationsDo you ever feel that your customers don't understand you or vice versa? Do you want to know and understand ...

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A China Business Primer: Ethics, Culture, and Relationships

Michael A. Santoro

Paperback

Current price ₹2,969
Original price ₹4,567
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₹2,969
Current price ₹2,969

• Author(s): Michael A. Santoro • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Business EthicsThe COVID-19 pandemic underscored longstanding fissures in China's business relationships with the West. If the West is going...

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The Reputable Firm: How Digitalization of Communication Is Revolutionizing Reputation Management

Pekka Aula

Paperback

Current price ₹4,407
Original price ₹6,779
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₹4,407
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• Author(s): Pekka Aula • Publisher: Springer • Publisher Imprint: Springer • BISAC: Public RelationsFrom the Back CoverThis book revisits the concept of reputation, bringing it up to date with the era of social media and demonstrating the signif...

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The Subjectivity of Participation: Articulating Social Work Practice with Youth in Copenhagen

M. Nissen

Paperback

Current price ₹3,672
Original price ₹5,649
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₹3,672
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• Author(s): M. Nissen • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Social WorkWhat is a 'we' a collective and how can we use such communal self-knowledge to help people? This book is about collectivity, participation, a...

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Theory of the Political Subject: Void Universalism II

Sergei Prozorov

Paperback

Current price ₹4,157
Original price ₹6,394
Original price ₹6,394
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₹4,157
Current price ₹4,157

• Author(s): Sergei Prozorov • Publisher: Taylor & Francis • Publisher Imprint: Taylor & Francis Group • BISAC: International Relations - GeneralTogether these two companion volumes develop an innovative theory of world politics, grounded...

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Be Ready to Dance with Your Customer!: How Solid Customer Service Puts You Ahead of the Competition

Shari Moss

Paperback

Current price ₹1,410
Original price ₹1,568
Original price ₹1,568
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₹1,410
Current price ₹1,410

• Author(s): Shari Moss • Publisher: Lioncrest Publishing • Publisher Imprint: Lioncrest Publishing • BISAC: Customer RelationsToday's market is competitive, bursting with young entrepreneurs championing revolutionary ideas. In such a crowded are...

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Feeling Good Together: The Secret to Making Troubled Relationships Work

David D. Burns

Paperback

Current price ₹1,112
Original price ₹1,666
Original price ₹1,666
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₹1,112
Current price ₹1,112

• Author(s): David D. Burns • Publisher: MixBZ • Publisher Imprint: MixBZ • Subject: Education & Psychology • BISAC: Interpersonal RelationsBased on twenty-five years of clinical experience and groundbreaking research on more than 1,000 indiv...

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Five-Star Customer Service

Ted Coiné

Paperback

Current price ₹1,928
Original price ₹2,314
Original price ₹2,314
Original price ₹2,314
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₹1,928
Current price ₹1,928

• Author(s): Ted Coiné • Publisher: iUniverse • Publisher Imprint: iUniverse • BISAC: Customer RelationsA person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes dou...

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Ngos And Transnational Networks: Wild Cards in World Politics

William E. DeMars

Paperback

Current price ₹2,101
Original price ₹3,001
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₹2,101
Current price ₹2,101

• Author(s): William E. DeMars • Publisher: Pluto • Publisher Imprint: Pluto • Subject: Politics and Current Affairs • BISAC: International Relations - GeneralChallenging both views, DeMars irreverently reveals the political claims implicit in ev...

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