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The Subjectivity of Participation: Articulating Social Work Practice with Youth in Copenhagen

M. Nissen

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Current price ₹3,672
Original price ₹5,649
Original price ₹5,649
Original price ₹5,649
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₹3,672
Current price ₹3,672

• Author(s): M. Nissen • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Social WorkWhat is a 'we' a collective and how can we use such communal self-knowledge to help people? This book is about collectivity, participation, a...

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Be Ready to Dance with Your Customer!: How Solid Customer Service Puts You Ahead of the Competition

Shari Moss

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Current price ₹1,410
Original price ₹1,568
Original price ₹1,568
Original price ₹1,568
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₹1,410
Current price ₹1,410

• Author(s): Shari Moss • Publisher: Lioncrest Publishing • Publisher Imprint: Lioncrest Publishing • BISAC: Customer RelationsToday's market is competitive, bursting with young entrepreneurs championing revolutionary ideas. In such a crowded are...

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Feeling Good Together: The Secret to Making Troubled Relationships Work

David D. Burns

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Current price ₹1,112
Original price ₹1,666
Original price ₹1,666
Original price ₹1,666
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₹1,112
Current price ₹1,112

• Author(s): David D. Burns • Publisher: MixBZ • Publisher Imprint: MixBZ • Subject: Education & Psychology • BISAC: Interpersonal RelationsBased on twenty-five years of clinical experience and groundbreaking research on more than 1,000 indiv...

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Ngos And Transnational Networks: Wild Cards in World Politics

William E. DeMars

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Current price ₹2,101
Original price ₹3,001
Original price ₹3,001
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₹2,101
Current price ₹2,101

• Author(s): William E. DeMars • Publisher: Pluto • Publisher Imprint: Pluto • Subject: Politics and Current Affairs • BISAC: International Relations - GeneralChallenging both views, DeMars irreverently reveals the political claims implicit in ev...

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Researching Customer Satisfaction and Loyalty: How to Find Out What People Really Think

Paul Szwarc

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Current price ₹4,696
Original price ₹4,704
Original price ₹4,704
Original price ₹4,704
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₹4,696
Current price ₹4,696

• Author(s): Paul Szwarc • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsCustomer satisfaction and loyalty has been one of the largest areas of market research for the past twenty years, and interest in it conti...

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The Employment Relationship: Examining Psychological and Contextual Perspectives

Jacqueline A. -M Coyle-Shapiro, Lynn M. Shore, M. Susan Taylor

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Current price ₹7,470
Original price ₹8,964
Original price ₹8,964
Original price ₹8,964
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₹7,470
Current price ₹7,470

• Author(s): Jacqueline A. -M Coyle-Shapiro | Lynn M. Shore | M. Susan Taylor • Publisher: OUP Oxford • Publisher Imprint: OUP Oxford • BISAC: Industrial ManagementDuring the last fifteen years, researchers have shown increasing interest in the e...

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Das Bonusprogramm als Kundenbindungsinstrument: Wie Unternehmen die Potenziale nutzen

Timo Sieber

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Current price ₹5,494
Original price ₹6,419
Original price ₹6,419
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₹5,494
Current price ₹5,494

• Author(s): Timo Sieber • Publisher: Science Factory • Publisher Imprint: Science Factory • BISAC: Marketing - GeneralKundenbindung, insbesondere der Aufbau und der Erhalt, rücken im Bereich Marketing immer weiter in den Fokus. Deshalb entwickel...

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The Kindness Revolution: The Company-Wide Culture Shift That Inspires Phenomenal Customer Service

Ed Horrell

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Current price ₹1,659
Original price ₹2,150
Original price ₹2,150
Original price ₹2,150
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₹1,659
Current price ₹1,659

• Author(s): Ed Horrell • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer Relations"Despite years of focus on the importance of customer service, most businesses still have a lot to learn. Too many merely tweak a script, roll out ...

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Figures of Space: Subject, Body, Place

Paola Mieli

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Current price ₹1,745
Original price ₹2,352
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• Author(s): Paola Mieli • Publisher: Sea Horse • Publisher Imprint: Sea Horse • BISAC: General"In this magisterial work-impressive for both its scholarship and its theoretical sophistication-Paola Mieli studies the human subject's relation to sp...

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Earn Their Loyalty: Treating Customers and Employees Like People

Robert Brown

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Current price ₹1,423
Original price ₹1,564
Original price ₹1,564
Original price ₹1,564
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₹1,423
Current price ₹1,423

• Author(s): Robert Brown • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCREATING LOYAL CUSTOMERS & ENGAGED ENPLOYEES. It's the dual challen...

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Customer Experience: It's Not That Easy: Customer Experience Programs for B2B Companies

Harry F. Bunn

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Current price ₹2,505
Original price ₹2,842
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Current price ₹2,505

• Author(s): Harry F. Bunn • Publisher: Ronin Corporation • Publisher Imprint: Ronin Corporation • BISAC: Marketing - GeneralCustomer Experience programs are gaining momentum in small and large companies but most have been designed for the Busine...

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The Feminine Subject

Susan J. Hekman

Paperback

Current price ₹1,633
Original price ₹2,512
Original price ₹2,512
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₹1,633
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• Author(s): Susan J. Hekman • Publisher: Polity Press • Publisher Imprint: Polity Press • BISAC: GeneralIn 1949 Simone de Beauvoir asked, “What does it mean to be a woman?” Her answer to that question inaugurated a radical transformation of the ...

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The Buyer-Centric Operating System: Building A Customer Obsessed Company

Andy Halko

Paperback

Current price ₹1,606
Original price ₹2,156
Original price ₹2,156
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₹1,606
Current price ₹1,606

• Author(s): Andy Halko • Publisher: Andy Halko • Publisher Imprint: Andy Halko • BISAC: Consumer Behavior - GeneralThe Buyer-Centric Operating System isn't just another business book-it's a wake-up call for leaders who want to revolutionize thei...

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The Small Business' Guide to Social Crm

Craig M. Jamieson

Paperback

Current price ₹2,593
Original price ₹2,744
Original price ₹2,744
Original price ₹2,744
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• Author(s): Craig M. Jamieson • Publisher: Impackt Publishing • Publisher Imprint: Impackt Publishing • BISAC: Customer RelationsIf you want to effectively manage and build your customer base to drive your business forward, this book will provid...

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Make Me Feel Special!

Bob Hooey

Paperback

Current price ₹1,461
Original price ₹2,058
Original price ₹2,058
Original price ₹2,058
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₹1,461
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• Author(s): Bob Hooey • Publisher: Success Publications • Publisher Imprint: Success Publications • BISAC: Customer RelationsBusiness success, whether retail, service-based, or even direct buyer connection, is built by establishing mutually prof...

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Human Minded Care: The Pathway to Your Customer's Heart

Cem Ozguven

Paperback

Current price ₹1,349
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,349
Current price ₹1,349

• Author(s): Cem Ozguven • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsFrom the get-go, let me tell you that this book is not about customer service, call centers or issue firefightin...

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The Object Relations Lens: A Psychodynamic Framework for the Beginning Therapist

Christopher Miller

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Current price ₹4,483
Original price ₹5,200
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• Author(s): Christopher Miller • Publisher: American Psychiatric Association Publishing • Publisher Imprint: American Psychiatric Association Publishing • BISAC: Psychiatry - GeneralWith a mix of theory, practical advice, and clinical material, ...

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Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field e

Andrew K. Betts

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Current price ₹1,765
Original price ₹2,152
Original price ₹2,152
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• Author(s): Andrew K. Betts • Publisher: Iconda Publishing • Publisher Imprint: Iconda Publishing • BISAC: Business Communication - Meetings & PresentationsThere's a lot more to technical work ... ... than technology, as anyone in contact wi...

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Lessons from the Dead: Breathing Life into Customer Service

Nikki McQueen

Paperback

Current price ₹1,752
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
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₹1,752
Current price ₹1,752

• Author(s): Nikki McQueen • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsWhether you're an entrepreneur looking for that competitive edge, or a long-time business on a quest to improv...

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Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth

Mariusz Gromada

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Current price ₹2,313
Original price ₹2,529
Original price ₹2,529
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• Author(s): Mariusz Gromada • Publisher: Mariusz Gromada • Publisher Imprint: Mariusz Gromada • BISAC: Customer RelationsSTOP running campaigns. START scaling empathy.We are facing the Scalability GAP: Data volumes and customer contexts are grow...

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How to Get to Know Your Customer

Katie Tucker

Paperback

Current price ₹886
Original price ₹1,274
Original price ₹1,274
Original price ₹1,274
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₹886
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• Author(s): Katie Tucker • Publisher: Practical Inspiration Publishing • Publisher Imprint: Practical Inspiration Publishing • BISAC: Marketing - ResearchFrom the Back CoverIf you run a small business, you probably wish you had access to the sop...

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Why?: Because You Get Paid to Smile and Serve

Herve Humler, Martha Humler, Simon Goodway

Paperback

Current price ₹1,549
Original price ₹1,859
Original price ₹1,859
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• Author(s): Herve Humler | Martha Humler | Simon Goodway • Publisher: Archway Publishing • Publisher Imprint: Archway Publishing • BISAC: Industries - Service"Why? is filled with relatable rants about a subject Martha Humler knows well: customer...

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The Indivisible Remainder: On Schelling and Related Matters

Slavoj Zizek

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Current price ₹1,614
Original price ₹1,956
Original price ₹1,956
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• Author(s): Slavoj Zizek • Publisher: Verso • Publisher Imprint: Verso • BISAC: History & Surveys - ModernThe feature which distinguishes the great works of materialist thought, from Lucretius' De rerum natura through Capital to the writings...

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Experience My Brand: How Successful Companies Develop Loyal Customers and Increase Profits

Joe Tawfik

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Current price ₹1,845
Original price ₹2,446
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• Author(s): Joe Tawfik • Publisher: Display of Power Publishing, Inc. • Publisher Imprint: Display of Power Publishing, Inc. • BISAC: Customer RelationsAuthor Joe Tawfik presents an assured collection of valuable insights in Experience My Brand ...

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International and Comparative Employment Relations: Global Crises and Institutional Responses

Bamber, Greg J.

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Current price ₹4,496
Original price ₹6,916
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Current price ₹4,496

• Author(s): Bamber, Greg J. • Publisher: Sage Publications • Publisher Imprint: Sage Publications • Subject: Business Management • BISAC: Human Resources & Personnel ManagementInternational and Comparative Employment Relations text is the Em...

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Service Client: les principes incontournables

Philippe Massol

Paperback

Current price ₹2,214
Original price ₹2,514
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₹2,214
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• Author(s): Philippe Massol • Publisher: Smartalbinos • Publisher Imprint: Smartalbinos • BISAC: Customer RelationsPrendre le leadership du service client de votre secteur pourrait vous amener à gagner bien plus d'argent que vous ne le pensez, e...

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Regret Und Kundenloyalität: Eine Kausalanalytische Untersuchung Potentieller Ursachen Interindividueller Unterschiede Im Regret-Erleben Und Deren Ausw

Simone Wunderle, Prof Dr Hans H. Bauer

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Current price ₹4,805
Original price ₹7,392
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₹4,805
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• Author(s): Simone Wunderle | Prof Dr Hans H. Bauer • Publisher: Deutscher Universitatsverlag • Publisher Imprint: Deutscher Universitatsverlag • BISAC: Marketing - GeneralSimone Wunderle identifiziert Persönlichkeitsmerkmale, die das Regret-Erl...

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Meaningful Measurement of the Customer Experience, 2nd Edition

Greg Melia

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Current price ₹1,684
Original price ₹1,862
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₹1,684
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• Author(s): Greg Melia • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Consumer Behavior - GeneralCustomer experience has become the primary method of competitive differentiation between most brands tod...

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Customer Service - A Way of Life: Instruction Manual

Ron Arthur

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Current price ₹3,936
Original price ₹4,614
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• Author(s): Ron Arthur • Publisher: Epic Press • Publisher Imprint: Epic Press • BISAC: Customer RelationsAs we study the ten elements of Customer Service, A Way of Life, it becomes very apparent this unique perspective will not only change your...

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Maximizing Customer Loyalty: The Ultimate Guide to Delivering Incredible Frontline Customer Service

C. William Crutcher

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Current price ₹2,311
Original price ₹2,446
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₹2,311
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• Author(s): C. William Crutcher • Publisher: Diamin Publishing • Publisher Imprint: Diamin Publishing • BISAC: Customer RelationsFrom the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Custom...

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Customer Success Mindset

Jyotsana Shukla

Paperback

Current price ₹1,306
Original price ₹1,568
Original price ₹1,568
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₹1,306
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• Author(s): Jyotsana Shukla • Publisher: Jyotasana Shukla • Publisher Imprint: Jyotasana Shukla • BISAC: Customer RelationsUnlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-c...

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Which GCSEs?: The Essential Guide to Choosing GCSEs

Alison Dixon

Paperback

Current price ₹1,241
Original price ₹1,391
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₹1,241
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• Author(s): Alison Dixon • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: Careers - GeneralMaking the right choice of GCSE subjects is one of the first major decisions you will make about your future. Some subjects will be compulsory...

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Client Centric: Grow Your Business with an Amazing Customer Experience

Randy Charach

Paperback

Current price ₹1,413
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
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₹1,413
Current price ₹1,413

• Author(s): Randy Charach • Publisher: Charach Productions Inc. • Publisher Imprint: Charach Productions Inc. • BISAC: Customer RelationsClient Centric lays the groundwork for entrepreneurs, sales, and service professionals to systemize and expa...

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Trusted: The Human Approach to Building Outstanding Client Relationships in a Digitised World

Lyn Bromley

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Current price ₹1,453
Original price ₹1,960
Original price ₹1,960
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₹1,453
Current price ₹1,453

• Author(s): Lyn Bromley • Publisher: Practical Inspiration Publishing • Publisher Imprint: Practical Inspiration Publishing • BISAC: Customer RelationsIn a world of increasingly digitised interactions we still have a desire to connect on a human...

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Customer Visits: Building a Better Market Focus: Building a Better Market Focus

Edward F. McQuarrie

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Current price ₹9,001
Original price ₹10,802
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₹9,001
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• Author(s): Edward F. McQuarrie • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Marketing - ResearchVisits to customers by a team of marketers and engineers play an important role in exploring customer satisfaction. This book prov...

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Best CX Ever For Providers: How To Provide The Best Customer Experiences Every Time

Shawn Ostler

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Current price ₹1,329
Original price ₹1,510
Original price ₹1,510
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₹1,329
Current price ₹1,329

• Author(s): Shawn Ostler • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsBeing able to deliver exceptional customer service and experiences is a vital skill for every customer service ...

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