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Search results for “[subject: customer-relations]”

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Customer Service Book

Laurel D. Malvern

Paperback

Current price ₹1,812
Original price ₹1,958
Original price ₹1,958
Original price ₹1,958
(-7%)
₹1,812
Current price ₹1,812

• Author(s): Laurel D. Malvern • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn an era where customer expectations are higher than ever, delivering exceptional service isn't just a co...

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Turning Rants Into Raves: Turn Your Customers On Before They Turn On YOU!

Carol Heady

Paperback

Current price ₹1,668
Original price ₹1,858
Original price ₹1,858
Original price ₹1,858
(-10%)
₹1,668
Current price ₹1,668

• Author(s): Carol Heady • Publisher: Rant and Rave Company, Inc. • Publisher Imprint: Rant and Rave Company, Inc. • BISAC: Customer RelationsThe book is written for CEO's, business owners and managers that want to improve the experience they are...

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Relationship Marketing: Successful Strategies for the Age of the Customer

Regis McKenna

Paperback

Current price ₹1,644
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-16%)
₹1,644
Current price ₹1,644

• Author(s): Regis McKenna • Publisher: Basic Books • Publisher Imprint: Basic Books • BISAC: Marketing - GeneralFrom the author of the bestselling The Regis Touch, a simple process for building the crucial relationships that help a company domi...

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Customer Experience Design Book: Simplest Way to Understand the Fundamentals of Customer Experience in the Digital Age

Rajat Chawla

Paperback

Current price ₹4,256
Original price ₹4,806
Original price ₹4,806
Original price ₹4,806
(-11%)
₹4,256
Current price ₹4,256

• Author(s): Rajat Chawla • Publisher: Notion Press Media Pvt Ltd • Publisher Imprint: Notion Press Media Pvt Ltd • BISAC: Customer RelationsThis is said to be the 'Age of the Customer' where business battles will be won through differentiated cu...

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Persönliche Beratung versus Online Beratung: Kundenerwartungen gegenüber der Beratungsqualität bei IT-Produkten

André Preuninger

Paperback

Current price ₹5,037
Original price ₹5,871
Original price ₹5,871
Original price ₹5,871
(-14%)
₹5,037
Current price ₹5,037

• Author(s): André Preuninger • Publisher: Diplomica Verlag • Publisher Imprint: Diplomica Verlag • BISAC: Management - GeneralDas Internet ist durch extrem schnelle und zielgerichtete Information und Kommunikation gekennzeichnet. Es bietet sowoh...

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Before They Ask

Michael R. Hoffman

Paperback

Current price ₹3,340
Original price ₹4,704
Original price ₹4,704
Original price ₹4,704
(-29%)
₹3,340
Current price ₹3,340

• Author(s): Michael R. Hoffman • Publisher: Customer Worthy Publishing • Publisher Imprint: Customer Worthy Publishing • BISAC: Customer Relations

Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategie

Aryana Konnor

Paperback

Current price ₹1,716
Original price ₹2,400
Original price ₹2,400
Original price ₹2,400
(-29%)
₹1,716
Current price ₹1,716

• Author(s): Aryana Konnor • Publisher: Zen Mastery Srl • Publisher Imprint: Zen Mastery Srl • BISAC: Customer RelationsCustomer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and...

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Die Treiber Der Customer Experience: So Stärken Sie Die Kundenbeziehung Durch Die Gestaltung Des Einkaufserlebnisses

Andreas Toth

Paperback

Current price ₹3,089
Original price ₹4,752
Original price ₹4,752
Original price ₹4,752
(-35%)
₹3,089
Current price ₹3,089

• Author(s): Andreas Toth • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch zeigt die wesentlichen Treiber der Customer Experience am Beispiel des Handels auf. Eingebettet in ein Gesamtkonzep...

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Competitive Advantage of Customer Centricity

Sathit Parniangtong

Paperback

Current price ₹5,876
Original price ₹9,039
Original price ₹9,039
Original price ₹9,039
(-35%)
₹5,876
Current price ₹5,876

• Author(s): Sathit Parniangtong • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverThis book presents strategies that put the customer at the center of an enterprise. It elaborates on the reasons fo...

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Human Relations. Self Esteem and Human Relations

Samson Esudu

Paperback

Current price ₹2,255
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
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₹2,255
Current price ₹2,255

• Author(s): Samson Esudu • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralEssay from the year 2015 in the subject Business economics - Offline Marketing and Online Marketing, ( Atlantic International Universi...

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The Owner's Manual for Thriving Relationships

Mitch Abblett

Paperback

Current price ₹1,636
Original price ₹2,250
Original price ₹2,250
Original price ₹2,250
(-27%)
₹1,636
Current price ₹1,636

• Author(s): Mitch Abblett • Publisher: Johns Hopkins University Press • Publisher Imprint: Johns Hopkins University Press • BISAC: Self-Management - GeneralA unique and essential guide to cultivating healthier relationships.In this unique guide ...

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Kundenkarten

Julia Teichmann

Paperback

Current price ₹2,341
Original price ₹2,656
Original price ₹2,656
Original price ₹2,656
(-12%)
₹2,341
Current price ₹2,341

• Author(s): Julia Teichmann • Publisher: Tectum - Der Wissenschaftsverlag • Publisher Imprint: Tectum - Der Wissenschaftsverlag • BISAC: Marketing - GeneralKundenkarten gelten als das Bindungsinstrument schlechthin. Das hohe Lied der Kundenbindu...

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Kundenbeziehungsmanagement/CRM: Determinanten der Kundenbindung, verhaltenswissenschaftliche Konzepte, Werkzeuge, Wechselwirkungen unter Einbezug von

Daniel Schürle

Paperback

Current price ₹5,668
Original price ₹6,615
Original price ₹6,615
Original price ₹6,615
(-14%)
₹5,668
Current price ₹5,668

• Author(s): Daniel Schürle • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralDiplomarbeit aus dem Jahr 2013 im Fachbereich BWL - Handel und Distribution, Note: 1,7, Hochschule Aalen, Veranstaltung: Internatio...

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Customer Loyalty: How to Retain Your Customer Base Through Loyalty

Anthony Ekanem

Paperback

Current price ₹1,259
Original price ₹1,372
Original price ₹1,372
Original price ₹1,372
(-8%)
₹1,259
Current price ₹1,259

• Author(s): Anthony Ekanem • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Customer Relations

The Customer Centric Sales Process: Aligning Sales to the Buyer's Journey

Jeff Nguyen

Paperback

Current price ₹1,375
Original price ₹1,564
Original price ₹1,564
Original price ₹1,564
(-12%)
₹1,375
Current price ₹1,375

• Author(s): Jeff Nguyen • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Sales & Selling - ManagementTransform Sales Teams to Boost GrowthClosing deals requires deeply understanding buyer needs, valu...

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How to Mind-Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships

David P. Snyder

Paperback

Current price ₹1,372
Original price ₹1,771
Original price ₹1,771
Original price ₹1,771
(-23%)
₹1,372
Current price ₹1,372

• Author(s): David P. Snyder • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsDiscover how to use the principles of behavioral psychology (made easy and accessible) to master the art and science of salesmanship.What's th...

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Customer Service Rules!: 52 Ways to Create A Customer-Centric Business

Steve Hickner

Paperback

Current price ₹1,306
Original price ₹1,490
Original price ₹1,490
Original price ₹1,490
(-12%)
₹1,306
Current price ₹1,306

• Author(s): Steve Hickner • Publisher: Brigantine Media • Publisher Imprint: Brigantine Media • BISAC: Customer Relations"The customer is not always right, but he or she is always the customer." That's customer service expert Don Gallegos' mantr...

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Happy Customers Faster Cash USA edition: A guide to effective communication in financial Customer Relationship Management

Cliff Wynn

Paperback

Current price ₹1,739
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
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₹1,739
Current price ₹1,739

• Author(s): Cliff Wynn • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer Relations Do you struggle with customers who pay late? Are you afraid to lose cust...

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Dealership Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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Service Excellence: Creating Customer Experiences That Build Relationships

Ruth N. Bolton

Paperback

Current price ₹1,566
Original price ₹2,156
Original price ₹2,156
Original price ₹2,156
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₹1,566
Current price ₹1,566

• Author(s): Ruth N. Bolton • Publisher: Business Expert Press • Publisher Imprint: Business Expert Press • BISAC: Marketing - GeneralThe Customer Experience is the sensory, cognitive, emotional, social and behavioral dimensions of all activities...

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Entstehung und Wirkung von Kundenzufriedenheit und Kundenbindung

Niklas Elser

Paperback

Current price ₹2,255
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
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₹2,255
Current price ₹2,255

• Author(s): Niklas Elser • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2016 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 3, Fachhochschule Südwestfalen; Abt...

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Customer Service vs. Customer Experience - A Business Growth Guide

Ferdy Saitta

Paperback

Current price ₹1,578
Original price ₹1,666
Original price ₹1,666
Original price ₹1,666
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₹1,578
Current price ₹1,578

• Author(s): Ferdy Saitta • Publisher: Questquill Books • Publisher Imprint: Questquill Books • BISAC: Customer RelationsUnlock the Secrets to Business Growth through Customer Service Excellence!In today's competitive business landscape, exceptio...

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Quick Guide to Customer Service

Giancarlo Hernandez Vela

Paperback

Current price ₹626
Original price ₹695
Original price ₹695
Original price ₹695
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₹626
Current price ₹626

• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsThe work in question explores in detail the importance of customer service in any business, espec...

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Customer Engagement: Contemporary Issues and Challenges

Roderick J. Brodie, Linda D. Hollebeek, Jodie Conduit

Paperback

Current price ₹4,326
Original price ₹6,655
Original price ₹6,655
Original price ₹6,655
(-35%)
₹4,326
Current price ₹4,326

• Author(s): Roderick J. Brodie | Linda D. Hollebeek | Jodie Conduit • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Consumer Behavior - GeneralHow customers and consumer behavior have been changing due to technology and other forc...

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100 Quotes on Customer Loyalty

Strategy Leadership Collection

Paperback

Current price ₹884
Original price ₹980
Original price ₹980
Original price ₹980
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₹884
Current price ₹884

• Author(s): Strategy Leadership Collection • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Management - GeneralUnlock the secrets to building and maintaining customer loyalty with 100 Quotes about Custo...

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Der Kunde als freiwilliger Markenbotschafter: Analyse des Einflusses starker Marken auf prosoziales Konsumentenverhalten

Florian Klar

Paperback

Current price ₹2,928
Original price ₹3,421
Original price ₹3,421
Original price ₹3,421
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₹2,928
Current price ₹2,928

• Author(s): Florian Klar • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralBachelorarbeit aus dem Jahr 2011 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,7, Ruhr-Universität Bochum, Spra...

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Who's the Boss?: An employee's handbook, a how-to for the counter person, a primer on customer relations

L. J. Martin

Paperback

Current price ₹691
Original price ₹784
Original price ₹784
Original price ₹784
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₹691
Current price ₹691

• Author(s): L. J. Martin • Publisher: Wolfpack Productions • Publisher Imprint: Wolfpack Productions • BISAC: EducationIf you're vain enough to think you're the boss just because you own the company or are the manager, don't bother reading this ...

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Renee Evenson

Paperback

Current price ₹2,037
Original price ₹2,646
Original price ₹2,646
Original price ₹2,646
(-23%)
₹2,037
Current price ₹2,037

• Author(s): Renee Evenson • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsFrom the Back CoverIt's not about marketing, demand, distribution, or even a great product. The number-one key to your business success is custo...

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Why Customers Don't Do What They're Supposed to and What to Do about It

Ferdinand F. Fournies

Paperback

Current price ₹2,082
Original price ₹2,548
Original price ₹2,548
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₹2,082
Current price ₹2,082

• Author(s): Ferdinand F. Fournies • Publisher: McGraw-Hill Companies • Publisher Imprint: McGraw-Hill Companies • BISAC: Sales & Selling - GeneralFrom the New York Times Bestselling Author- Proven Methods for Getting Customers to BuyThis ful...

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Brand Communities. Chancen und Risiken für die Kundenbeziehung

Anonym

Paperback

Current price ₹2,138
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
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₹2,138
Current price ₹2,138

• Author(s): Anonym • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2019 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 2,0, Spr...

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Electronic Customer Relationship Management

Jerry Fjermestad

Paperback

Current price ₹5,005
Original price ₹7,699
Original price ₹7,699
Original price ₹7,699
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₹5,005
Current price ₹5,005

• Author(s): Jerry Fjermestad • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsThis work offers a state-of-the art survey of information systems research on electronic customer relationship management (e...

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Innovatives Customer Relationship Marketing: Strategie - Technologie - Organisation

Manuel Hinz, Markus Wubben

Paperback

Current price ₹2,160
Original price ₹2,450
Original price ₹2,450
Original price ₹2,450
(-12%)
₹2,160
Current price ₹2,160

• Author(s): Manuel Hinz | Markus Wubben • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsDas CRM-Handbuch für Einsteiger und Profis im Bereich Ku...

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The Relationship Marketing of Nike

Christian Münch

Paperback

Current price ₹2,138
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
(-14%)
₹2,138
Current price ₹2,138

• Author(s): Christian Münch • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2012 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Sheff...

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Secrets Behind the Customer Experience Shift: Why thoughtful, intentional service creates unshakeable loyalty

Charlie Stanley, Kenneth Kimbrell

Paperback

Current price ₹2,266
Original price ₹2,450
Original price ₹2,450
Original price ₹2,450
(-8%)
₹2,266
Current price ₹2,266

• Author(s): Charlie Stanley | Kenneth Kimbrell • Publisher: Wordzworth Publishing • Publisher Imprint: Wordzworth Publishing • BISAC: Customer RelationsMost companies view customer service as a necessary function, prioritizing speed and efficien...

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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals

Marty Seldman, John Futterknecht, Ben Sorensen

Paperback

Current price ₹1,439
Original price ₹1,579
Original price ₹1,579
Original price ₹1,579
(-9%)
₹1,439
Current price ₹1,439

• Author(s): Marty Seldman | John Futterknecht | Ben Sorensen • Publisher: Optimum Press • Publisher Imprint: Optimum Press • BISAC: Customer RelationsWhat do championship poker players and world-class salespeople have in common? The ability to r...

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Kundenbindung Bei Gesetzlichen Krankenversicherungen: Eine Analyse Der Einflussfaktoren Und Entwicklung Eines Kundenbindungsmodells

Imogen Blicker

Paperback

Current price ₹4,805
Original price ₹7,392
Original price ₹7,392
Original price ₹7,392
(-35%)
₹4,805
Current price ₹4,805

• Author(s): Imogen Blicker • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDie Arbeit bietet nicht nur wissenschaftliche Erkenntnisse, sondern auch konkrete Handlungsempfehlungen für ein zukunftsfähig...

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