Filters
- Academic Press
- Amacom
- Authorhouse
- Berghahn Books
- Bibliogov
- Biblioscholar
- Bloomsbury Academic
- Bloomsbury Publishing PLC
- Bod - Books on Demand
- Brill
- British Library, Historical Print Editions
- Brookings Institution Press
- Cambridge University Press
- Columbia University Press
- Cornell University Press
- CRC Press
- Createspace Independent Publishing Platform
- Diplom.de
- Duke University Press
- Edicoes Nosso Conhecimento
- Editions L'Harmattan
- Editions Notre Savoir
- Editions Universitaires Europeennes
- Edizioni Sapienza
- Elsevier
- Gale Ecco, Making of Modern Law
- Gale Ecco, Print Editions
- Gale Ecco, Sabin Americana
- Gale, Making of Modern Law
- Georgetown University Press
- Grin Verlag
- Hachette Livre Bnf
- Hansebooks
- Hassell Street Press
- Hutson Street Press
- I. B. Tauris & Company
- IGI Global
- Independently Published
- Information Age Publishing
- Jcm Test Preparation Group
- Kaplan Publishing
- Kessinger Publishing
- Kluwer Law International
- Kogan Page
- LAP Lambert Academic Publishing
- Legare Street Press
- Lexington Books
- Literary Licensing, LLC
- Liverpool University Press
- Lulu.com
- Macmillan
- Manchester University Press
- Nabu Press
- Notion Press
- O'Reilly Media
- OECD
- OUP Oxford
- Our Knowledge Publishing
- Outlook Verlag
- Oxford University Press
- Oxford University Press, USA
- Oxford UP
- Palala Press
- Palgrave
- Palgrave MacMillan
- Pearson
- Polity Press
- Princeton University Press
- RAND Corporation
- Routledge
- Routledge India
- Rowman & Littlefield Publishers
- Sage Publications
- Sage Publications Ltd
- Sage Publications, Inc
- Springer
- Springer Gabler
- Springer Verlag
- Springer vs
- Stanford University Press
- T&F
- Taylor & Francis
- Taylor & Francis Group
- Taylor & Francis Ltd
- United Nations
- University of Chicago Press
- University of North Carolina Press
- University of Toronto Press
- University Press of America
- VDM Verlag Dr. Mueller E.K.
- Verlag Unser Wissen
- Vs Verlag Fur Sozialwissenschaften
- Wentworth Press
- Wiley
- Wiley-Blackwell
- World Scientific Publishing Company
- Wydawnictwo Nasza Wiedza
- Xlibris
- Yale University Press
- Zed Books
- Academic Press
- Amacom
- Apress
- Authorhouse
- Berghahn Books
- Bibliogov
- Biblioscholar
- Bloomsbury Academic
- Bloomsbury Publishing PLC
- Bod - Books on Demand
- Brill
- British Library, Historical Print Editions
- Brookings Institution Press
- Cambridge University Press
- Columbia University Press
- Cornell University Press
- Council on Foreign Relations Press
- CRC Press
- Createspace Independent Publishing Platform
- Diplom.de
- Duke University Press
- Edicoes Nosso Conhecimento
- Edinburgh University Press
- Editions L'Harmattan
- Editions Notre Savoir
- Editions Universitaires Europeennes
- Edizioni Sapienza
- Gabler Verlag
- Gale Ecco, Making of Modern Law
- Gale Ecco, Print Editions
- Gale Ecco, Sabin Americana
- Gale, Making of Modern Law
- Georgetown University Press
- Grin Verlag
- Hachette Livre Bnf
- Hansebooks
- Hassell Street Press
- Hutson Street Press
- I. B. Tauris & Company
- IGI Global
- Independently Published
- Information Age Publishing
- Jcm Test Preparation Group
- Kessinger Publishing
- Kluwer Law International
- Kogan Page
- LAP Lambert Academic Publishing
- Legare Street Press
- Lexington Books
- Literary Licensing, LLC
- Liverpool University Press
- Lulu.com
- Manchester University Press
- Nabu Press
- Notion Press
- O'Reilly Media
- OECD
- OUP Oxford
- Our Knowledge Publishing
- Outlook Verlag
- Oxford University Press
- Oxford University Press, USA
- Oxford UP
- Palala Press
- Palgr Mac
- Palgrave
- Palgrave MacMillan
- Pearson
- Polity Press
- Princeton University Press
- RAND Corporation
- Routledge
- Routledge Chapman & Hall
- Routledge India
- Rowman & Littlefield Publishers
- Sage Publications
- Sage Publications Ltd
- Sage Publications, Inc
- Springer
- Springer Gabler
- Springer vs
- Stanford University Press
- Taylor & Francis Ltd
- United Nations
- University of Chicago Press
- University of North Carolina Press
- University of Toronto Press
- University Press of America
- VDM Verlag Dr. Mueller E.K.
- Verlag Unser Wissen
- Vs Verlag Fur Sozialwissenschaften
- Wentworth Press
- Wiley
- Wiley-Blac
- Wiley-Blackwell
- World Scientific Publishing Company
- Wydawnictwo Nasza Wiedza
- Xlibris
- Yale University Press
- Zed Books
- Archaeology
- Architecture & Interior Designs
- Bio-Science and Agriculture
- Business Management
- Career Counselling
- Chemistry
- Children Books
- Communication, Mass Media and Journalism
- Computer Science and Information Technology
- Earth-Science/Environment
- Economics
- Education & Psychology
- Engineering
- English Literature
- Fashion & Textile
- Food Science & Technology
- General Books
- Graphic Design & Animation
- History
- Law and Criminology
- Mathematics and Statistics
- Medical, Nursing and Health Sciences
- Military and Police Studies
- Physics and Astronomy
- Politics and Current Affairs
- Religion and Philosophy
- Sociology and Anthropology
- Sports and Physical Fitness
- Creative Writing, Fiction
- Dictionary, Thesaurus, Encyclopedia & Atlas
- Encyclopaedias and References
- Foreign Languages
- Health, Physical Fitness and Yoga
- Music, Theatre & Films
- Nutrition and Dietetics
- Tourism, Travel Guide & Hospitality
- Veterinary
- A. Arthur Reade
- Abdirahman Moalim Hassan
- Achilles C. Emilianides
- Adrian Dellecker
- Agis F. Kydonieus
- Agnes Muthoni Kihoro Magu
- Aida Mandic
- Aiden Warren
- Alan Chong
- Albert Gallatin Mackey
- Alpo M Rusi
- Alvin Z. Rubinstein
- American Peace Society
- Andrew Futter
- Andrew Heywood
- Andrew Phillips
- Andrew Scobell
- Anja P. Jakobi
- Ann A. Pang-White
- Anne Dutton
- Annie Phizacklea
- Anonym
- Anonymous
- Arsène Tshimanga Kalonji
- Art Weinstein
- Ascent -. Center for Technical Knowledge
- Aubrey John Spencer
- Ava Ross
- B. H. (Brian Houghton) 1800 Hodgson
- Bankers Trust Company
- Barrie Axford
- Barry Buzan
- Bertrand Badie
- Bertrand Ramcharan
- Bo Edvardsson
- Boston Athenaeum
- Brian Houghton Hodgson
- Brian Huff
- Carl Boggs
- Carol R Saivetz
- Cary Jon Cavitt
- Catherine Barnard
- Celeste Ray
- Cliff Wynn
- Customer Service Training Institute
- David MacBride
- Doreen Grittner
- Faustin Lokinda
- Francis O'Neill
- Franz Kugler
- Frederik Coene
- George Whitefield
- Gerard Assey
- Giancarlo Hernandez Vela
- Gideon Rose
- Great Britain Board of Trade
- Hal Brands
- Hanna Samir Kassab
- Harold Bailey
- Herbert Spencer
- I U. S. Department of Homeland Security
- Ignotus
- Jacqueline Heaton
- James Paterson
- Jcm-Nystce Test Preparation Group
- Jcm-Texes Test Preparation Group
- John Goodman
- John Jebb
- John M'Laren
- John M. Hobson
- John Stuart Mill
- Julian Field
- Jyoti Choudrie
- Lewis Morris
- Library of Congress
- Makhfiratkhon Abdurakhmonova
- Martinus Rulandus
- Matthew Bowling
- Matthew Hale
- Megan Fink
- Michael Hofmann
- Miguel Ángel Ladrón de Guevara
- Multiple Contributors
- Na Na
- Naim Tahir Baig
- Oecd
- Reza Nazari
- Richard Ned LeBow
- Robert Gream Hall
- Satoshi Minamikata
- The Law Library
- United Nations
- United Nations Publications
- United States Congress Senate Committee
- United States Government Accountability
- Us Department of State
- V. Kumar
- Valeri Modebadze
- William Hawkins
- William Swan Sonnenschein
Products
The I2I Relationship Framework
Avigail Gordon
Paperback
• Author(s): Avigail Gordon • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marriage & Long Term RelationshipsThe I2I Relationship Framework is a structured guide for couples who want to understand t...
View full detailsErfolgsfaktoren für Unternehmenswachstum. Der Einsatz von Customer-Relations-Management-Systemen
Sercan Işıklı
Paperback
• Author(s): Sercan Işıklı • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: GeneralAkademische Arbeit aus dem Jahr 2018 im Fachbereich BWL - Unternehmensforschung, Operations Research, Note: d, Sprache: Deutsch, Abstract: Diese ...
View full detailsTotal Relationship Marketing
Evert Gummesson
Paperback
• Author(s): Evert Gummesson • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Marketing - GeneralThis third edition of Total Relationship Marketing confirms it as a classic text on the subject of relationship marketing and CRM, area...
View full detailsRediscovering Customer Success: A Mindset of Passion, Innovation, and Growth
Vincent Manlapaz
Paperback
• Author(s): Vincent Manlapaz • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn this era where customers are competing against their own limited time, changing priorities, and their co...
View full detailsCustomer Relationship Management: Concept, Strategy, and Tools
V. Kumar
Paperback
• Author(s): V. Kumar • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverThis book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we kno...
View full detailsGuía Rápida de Servicio al Cliente
Giancarlo Hernandez Vela
Paperback
• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsLa obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualqui...
View full detailsGuía Rápida de Servicio al Cliente
Giancarlo Hernandez Vela
Paperback
• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsLa obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualqui...
View full detailsUnbreakable: A proven process for building unbreakable relationships with customers
John Breeze
Paperback
• Author(s): John Breeze • Publisher: CX Publishing House Inc. • Publisher Imprint: CX Publishing House Inc. • BISAC: Customer RelationsDid you know only 6% of brands have actually reached the highest level of CX Transformation and are effectivel...
View full detailsField Service Challenges: For The Field Service Engineer, Field Service Technician, and Customer Service Representative
Peter Farkas
Paperback
• Author(s): Peter Farkas • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThis book is on sale for a limited time. If you missed the special, check back periodically for the best price....
View full detailsLifelong Loyal Clients: How Smart Professionals Turn Relationships Into Revenues
Deb Brown
Paperback
• Author(s): Deb Brown • Publisher: Indie Books International • Publisher Imprint: Indie Books International • BISAC: Customer RelationsRelationships are the Foundation of a Long-lasting BusinessAt one point or another all businesses have lost cl...
View full detailsKundenbindung als Erfolgsfaktor in der Tourismus- und Freizeitwirtschaft
Stefan Pöll
Paperback
• Author(s): Stefan Pöll • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralAkademische Arbeit aus dem Jahr 2016 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1, Management Center Innsbruck ...
View full detailsElectronic Customer Care: Die Anbieter-Kunden-Beziehung Im Informationszeitalter
Andreas Muther
Paperback
• Author(s): Andreas Muther • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsF�r viele Unternehmen ist die Reorganisation der sogenannten Front-Office-Prozesse Neuland. Worauf m�ssen Unternehmen achten, wenn sie CRM-...
View full detailsAm I Great at Customer Service?: 25 Characteristics of People Great at Customer Service
Ed Gagnon
Paperback
• Author(s): Ed Gagnon • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsDo you want to be great? Do you want to be able to set yourself apart from...
View full detailsLearn Microsoft Dynamics 365 Customer Service: Building Stronger Relationships Through Better Service
Infowave Mrv
Paperback
• Author(s): Infowave Mrv • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Information ManagementLearn Microsoft Dynamics 365 Customer Service Building Stronger Relationships Through Better Service A comp...
View full detailsPR vs. Marketing - should they be partners or rivals?: PR in Deutschland
Janine Pentzold
Paperback
• Author(s): Janine Pentzold • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2006 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note:...
View full detailsGrace Learns about Yalda
Fard, Ellie
Paperback
• Author(s): Fard | Ellie • Publisher: Independently Published • Publisher Imprint: Independently Published • Subject: Foreign Languages • BISAC: Schools - Levels - Early Childhood (Incl. Preschool & KinderThis book is a simple explanation of...
View full detailsDon't Shoot the Customer
Derek Warinner, Lorraine Guerra
Paperback
• Author(s): Derek Warinner | Lorraine Guerra • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: Customer RelationsThe customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explo...
View full detailsCustomer Centricity: Grundlagen Und Praktische Anwendungsfälle in Der Kundenorientierten Unternehmensführung
Mahmut Arica, Annett Wolf
Paperback
• Author(s): Mahmut Arica | Annett Wolf • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch befasst sich mit der kundenzentrierten Ausrichtung von Unternehmen. Die Beitragsautorinnen und Beitra...
View full detailsWhen to say 'no' to a customer: Profit interdependencies in losing business
Lena Stiehl
Paperback
• Author(s): Lena Stiehl • Publisher: Whu Publishing • Publisher Imprint: Whu Publishing • BISAC: GeneralThis book summarizes the state-of-research on customer relationship termination and the profit interdependencies associated with it. Not all ...
View full detailsCustomer Service Superstars: Six Attitudes That Bring Out Our Best
Cary Cavitt
Paperback
• Author(s): Cary Cavitt • Publisher: Cary Cavitt • Publisher Imprint: Cary Cavitt • BISAC: GeneralCustomer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives...
View full detailsCustomer Relationship Management: The Art of Persuasion Techniques in Modern CRM for Nurturing Profitable Relationships
Jilesh
Paperback
• Author(s): Jilesh • Publisher: Dr. Jilesh • Publisher Imprint: Dr. Jilesh • BISAC: Customer RelationsFrom the desk of a Highly Rated UDEMY Instructor Unlock the transformative power of Customer Relationship Management (CRM) with "Customer Relat...
View full detailsThe Art of Relationship Selling: How to Create Win-Win Outcomes That Generate Loyal, Long-Term Relationships and Maximise Profit
Andrew Nisbet
Paperback
• Author(s): Andrew Nisbet • Publisher: Grammar Factory Publishing • Publisher Imprint: Grammar Factory Publishing • BISAC: Sales & Selling - ManagementWe need trusting, customer-supplier relationships now more than ever.Technology allows us ...
View full detailsHigh-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Micah Solomon
Paperback
• Author(s): Micah Solomon • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsTwitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requiremen...
View full detailsCustomer Mania!: It's Never Too Late to Build a Customer-Focused Company
Ken Blanchard
Paperback
• Author(s): Ken Blanchard • Publisher: HarperCollins • Publisher Imprint: HarperCollins • BISAC: Customer RelationsThe One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer ...
View full detailsTourist Customer Service Satisfaction: An Encounter Approach
Francis Noe
Paperback
• Author(s): Francis Noe • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. ...
View full detailsPowerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results
Renee Evenson
Paperback
• Author(s): Renee Evenson • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsFrom the Back CoverCustomers aren't always right. And they're not always pleasant. Sometimes they can be rude, combative, or downright obnoxious...
View full detailsLaw Firm Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
Paperback
• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full detailsThe Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business
Alan Pennington
Paperback
• Author(s): Alan Pennington • Publisher: FT Press • Publisher Imprint: FT Press • BISAC: Customer RelationsCustomer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tr...
View full details
Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!
Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!
Rose D. Sloat
Paperback
• Author(s): Rose D. Sloat • Publisher: HRD Press • Publisher Imprint: HRD Press • BISAC: Customer RelationsSick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is...
View full detailsCustomer Relationship Management
K. C. Bhanu, G. Mokesh Rayalu, K. Vasu
Paperback
• Author(s): K. C. Bhanu | G. Mokesh Rayalu | K. Vasu • Publisher: Scholars' Press • Publisher Imprint: Scholars' Press • BISAC: Production & Operations ManagementCustomer Relationship Management (CRM) enables an organization to better manage...
View full detailsCustomer Service Essentials: Lessons for Africa and Beyond
Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah
Paperback
• Author(s): Robert E. Hinson | Ogechi Adeola | Kojo Oppong Nkrumah • Publisher: Information Age Publishing • Publisher Imprint: Information Age Publishing • BISAC: Customer RelationsCustomer Service Essentials is a must-read and a definitive sou...
View full detailsWomen's Rights in Nigeria
Adeola Babatunde
Paperback
• Author(s): Adeola Babatunde • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: GeneralNigerian women are undeniably Nigerians. The status bestow on them, rights and privileges enjoyed by other Nigerians. More so, statistics reveals th...
View full detailsCustomers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia: Customers Switching Intentions Behavior in Retail Hypermarket
Samrena Jabeen, Abu Bakar Abdul Hamid
Paperback
• Author(s): Samrena Jabeen | Abu Bakar Abdul Hamid • Publisher: Partridge Publishing Singapore • Publisher Imprint: Partridge Publishing Singapore • BISAC: Marketing - GeneralRetail Service Quality is a vital driver in determining customer satis...
View full detailsCustomer Success Management: Helping Business Customers Achieve Their Goals
Michael Kleinaltenkamp
Paperback
• Author(s): Michael Kleinaltenkamp • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverEnd of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Custo...
View full detailsInsiders Know-How: Customer Service
Kizzi Nkwocha
Paperback
• Author(s): Kizzi Nkwocha • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsThe essential guide for all customer service professionals. Written by...
View full detailsThe Art and Science of Building Customer Trust: How to Fast-Track Trust and Earn New, Repeat and Referral Business
David Penglase
Paperback
• Author(s): David Penglase • Publisher: David Penglase Seminars • Publisher Imprint: David Penglase Seminars • BISAC: Business Communication - GeneralMost people realise the importance of trust in their personal and professional life. In today's...
View full details