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Search results for “[subject: customer-relations]”

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The I2I Relationship Framework

Avigail Gordon

Paperback

Current price ₹2,625
Original price ₹2,975
Original price ₹2,975
Original price ₹2,975
(-12%)
₹2,625
Current price ₹2,625

• Author(s): Avigail Gordon • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marriage & Long Term RelationshipsThe I2I Relationship Framework is a structured guide for couples who want to understand t...

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Erfolgsfaktoren für Unternehmenswachstum. Der Einsatz von Customer-Relations-Management-Systemen

Sercan Işıklı

Paperback

Current price ₹2,137
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
(-14%)
₹2,137
Current price ₹2,137

• Author(s): Sercan Işıklı • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: GeneralAkademische Arbeit aus dem Jahr 2018 im Fachbereich BWL - Unternehmensforschung, Operations Research, Note: d, Sprache: Deutsch, Abstract: Diese ...

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Total Relationship Marketing

Evert Gummesson

Paperback

Current price ₹7,918
Original price ₹9,502
Original price ₹9,502
Original price ₹9,502
(-17%)
₹7,918
Current price ₹7,918

• Author(s): Evert Gummesson • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Marketing - GeneralThis third edition of Total Relationship Marketing confirms it as a classic text on the subject of relationship marketing and CRM, area...

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Rediscovering Customer Success: A Mindset of Passion, Innovation, and Growth

Vincent Manlapaz

Paperback

Current price ₹1,566
Original price ₹1,764
Original price ₹1,764
Original price ₹1,764
(-11%)
₹1,566
Current price ₹1,566

• Author(s): Vincent Manlapaz • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn this era where customers are competing against their own limited time, changing priorities, and their co...

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Customer Relationship Management: Concept, Strategy, and Tools

V. Kumar

Paperback

Current price ₹5,141
Original price ₹7,344
Original price ₹7,344
Original price ₹7,344
(-30%)
₹5,141
Current price ₹5,141

• Author(s): V. Kumar • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverThis book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we kno...

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Guía Rápida de Servicio al Cliente

Giancarlo Hernandez Vela

Paperback

Current price ₹849
Original price ₹948
Original price ₹948
Original price ₹948
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Current price ₹849

• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsLa obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualqui...

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Guía Rápida de Servicio al Cliente

Giancarlo Hernandez Vela

Paperback

Current price ₹1,113
Original price ₹1,176
Original price ₹1,176
Original price ₹1,176
(-5%)
₹1,113
Current price ₹1,113

• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsLa obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualqui...

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Unbreakable: A proven process for building unbreakable relationships with customers

John Breeze

Paperback

Current price ₹605
Original price ₹665
Original price ₹665
Original price ₹665
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₹605
Current price ₹605

• Author(s): John Breeze • Publisher: CX Publishing House Inc. • Publisher Imprint: CX Publishing House Inc. • BISAC: Customer RelationsDid you know only 6% of brands have actually reached the highest level of CX Transformation and are effectivel...

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Field Service Challenges: For The Field Service Engineer, Field Service Technician, and Customer Service Representative

Peter Farkas

Paperback

Current price ₹2,144
Original price ₹2,429
Original price ₹2,429
Original price ₹2,429
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₹2,144
Current price ₹2,144

• Author(s): Peter Farkas • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThis book is on sale for a limited time. If you missed the special, check back periodically for the best price....

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Lifelong Loyal Clients: How Smart Professionals Turn Relationships Into Revenues

Deb Brown

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Current price ₹1,725
Original price ₹1,960
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₹1,725
Current price ₹1,725

• Author(s): Deb Brown • Publisher: Indie Books International • Publisher Imprint: Indie Books International • BISAC: Customer RelationsRelationships are the Foundation of a Long-lasting BusinessAt one point or another all businesses have lost cl...

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Kundenbindung als Erfolgsfaktor in der Tourismus- und Freizeitwirtschaft

Stefan Pöll

Paperback

Current price ₹2,256
Original price ₹2,637
Original price ₹2,637
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₹2,256
Current price ₹2,256

• Author(s): Stefan Pöll • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralAkademische Arbeit aus dem Jahr 2016 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1, Management Center Innsbruck ...

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Electronic Customer Care: Die Anbieter-Kunden-Beziehung Im Informationszeitalter

Andreas Muther

Paperback

Current price ₹2,743
Original price ₹4,220
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₹2,743
Current price ₹2,743

• Author(s): Andreas Muther • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsF�r viele Unternehmen ist die Reorganisation der sogenannten Front-Office-Prozesse Neuland. Worauf m�ssen Unternehmen achten, wenn sie CRM-...

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Am I Great at Customer Service?: 25 Characteristics of People Great at Customer Service

Ed Gagnon

Paperback

Current price ₹1,308
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,308
Current price ₹1,308

• Author(s): Ed Gagnon • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsDo you want to be great? Do you want to be able to set yourself apart from...

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Learn Microsoft Dynamics 365 Customer Service: Building Stronger Relationships Through Better Service

Infowave Mrv

Paperback

Current price ₹2,623
Original price ₹2,940
Original price ₹2,940
Original price ₹2,940
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₹2,623
Current price ₹2,623

• Author(s): Infowave Mrv • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Information ManagementLearn Microsoft Dynamics 365 Customer Service Building Stronger Relationships Through Better Service A comp...

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PR vs. Marketing - should they be partners or rivals?: PR in Deutschland

Janine Pentzold

Paperback

Current price ₹1,772
Original price ₹2,049
Original price ₹2,049
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₹1,772
Current price ₹1,772

• Author(s): Janine Pentzold • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2006 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note:...

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Grace Learns about Yalda

Fard, Ellie

Paperback

Current price ₹1,077
Original price ₹1,133
Original price ₹1,133
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₹1,077
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• Author(s): Fard | Ellie • Publisher: Independently Published • Publisher Imprint: Independently Published • Subject: Foreign Languages • BISAC: Schools - Levels - Early Childhood (Incl. Preschool & KinderThis book is a simple explanation of...

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Don't Shoot the Customer

Derek Warinner, Lorraine Guerra

Paperback

Current price ₹1,371
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,371
Current price ₹1,371

• Author(s): Derek Warinner | Lorraine Guerra • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: Customer RelationsThe customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explo...

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Customer Centricity: Grundlagen Und Praktische Anwendungsfälle in Der Kundenorientierten Unternehmensführung

Mahmut Arica, Annett Wolf

Paperback

Current price ₹3,741
Original price ₹5,754
Original price ₹5,754
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₹3,741
Current price ₹3,741

• Author(s): Mahmut Arica | Annett Wolf • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch befasst sich mit der kundenzentrierten Ausrichtung von Unternehmen. Die Beitragsautorinnen und Beitra...

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When to say 'no' to a customer: Profit interdependencies in losing business

Lena Stiehl

Paperback

Current price ₹8,759
Original price ₹10,511
Original price ₹10,511
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₹8,759
Current price ₹8,759

• Author(s): Lena Stiehl • Publisher: Whu Publishing • Publisher Imprint: Whu Publishing • BISAC: GeneralThis book summarizes the state-of-research on customer relationship termination and the profit interdependencies associated with it. Not all ...

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Customer Service Superstars: Six Attitudes That Bring Out Our Best

Cary Cavitt

Paperback

Current price ₹1,313
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
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₹1,313
Current price ₹1,313

• Author(s): Cary Cavitt • Publisher: Cary Cavitt • Publisher Imprint: Cary Cavitt • BISAC: GeneralCustomer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives...

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Customer Relationship Management: The Art of Persuasion Techniques in Modern CRM for Nurturing Profitable Relationships

Jilesh

Paperback

Current price ₹2,614
Original price ₹3,054
Original price ₹3,054
Original price ₹3,054
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₹2,614
Current price ₹2,614

• Author(s): Jilesh • Publisher: Dr. Jilesh • Publisher Imprint: Dr. Jilesh • BISAC: Customer RelationsFrom the desk of a Highly Rated UDEMY Instructor Unlock the transformative power of Customer Relationship Management (CRM) with "Customer Relat...

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The Art of Relationship Selling: How to Create Win-Win Outcomes That Generate Loyal, Long-Term Relationships and Maximise Profit

Andrew Nisbet

Paperback

Current price ₹1,699
Original price ₹1,760
Original price ₹1,760
Original price ₹1,760
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₹1,699
Current price ₹1,699

• Author(s): Andrew Nisbet • Publisher: Grammar Factory Publishing • Publisher Imprint: Grammar Factory Publishing • BISAC: Sales & Selling - ManagementWe need trusting, customer-supplier relationships now more than ever.Technology allows us ...

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High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

Micah Solomon

Paperback

Current price ₹1,623
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
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₹1,623
Current price ₹1,623

• Author(s): Micah Solomon • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsTwitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requiremen...

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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

Ken Blanchard

Paperback

Current price ₹881
Original price ₹1,138
Original price ₹1,138
Original price ₹1,138
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• Author(s): Ken Blanchard • Publisher: HarperCollins • Publisher Imprint: HarperCollins • BISAC: Customer RelationsThe One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer ...

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Tourist Customer Service Satisfaction: An Encounter Approach

Francis Noe

Paperback

Current price ₹4,157
Original price ₹6,394
Original price ₹6,394
Original price ₹6,394
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₹4,157
Current price ₹4,157

• Author(s): Francis Noe • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. ...

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Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results

Renee Evenson

Paperback

Current price ₹1,542
Original price ₹1,960
Original price ₹1,960
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₹1,542
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• Author(s): Renee Evenson • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsFrom the Back CoverCustomers aren't always right. And they're not always pleasant. Sometimes they can be rude, combative, or downright obnoxious...

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Law Firm Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
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₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business

Alan Pennington

Paperback

Current price ₹1,271
Original price ₹2,276
Original price ₹2,276
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₹1,271
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• Author(s): Alan Pennington • Publisher: FT Press • Publisher Imprint: FT Press • BISAC: Customer RelationsCustomer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tr...

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Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!

Rose D. Sloat

Paperback

Current price ₹1,289
Original price ₹1,466
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₹1,289
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• Author(s): Rose D. Sloat • Publisher: HRD Press • Publisher Imprint: HRD Press • BISAC: Customer RelationsSick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is...

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Customer Relationship Management

K. C. Bhanu, G. Mokesh Rayalu, K. Vasu

Paperback

Current price ₹5,518
Original price ₹6,290
Original price ₹6,290
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₹5,518
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• Author(s): K. C. Bhanu | G. Mokesh Rayalu | K. Vasu • Publisher: Scholars' Press • Publisher Imprint: Scholars' Press • BISAC: Production & Operations ManagementCustomer Relationship Management (CRM) enables an organization to better manage...

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Customer Service Essentials: Lessons for Africa and Beyond

Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah

Paperback

Current price ₹5,928
Original price ₹5,978
Original price ₹5,978
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₹5,928
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• Author(s): Robert E. Hinson | Ogechi Adeola | Kojo Oppong Nkrumah • Publisher: Information Age Publishing • Publisher Imprint: Information Age Publishing • BISAC: Customer RelationsCustomer Service Essentials is a must-read and a definitive sou...

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Women's Rights in Nigeria

Adeola Babatunde

Paperback

Current price ₹306
Original price ₹308
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• Author(s): Adeola Babatunde • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: GeneralNigerian women are undeniably Nigerians. The status bestow on them, rights and privileges enjoyed by other Nigerians. More so, statistics reveals th...

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Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia: Customers Switching Intentions Behavior in Retail Hypermarket

Samrena Jabeen, Abu Bakar Abdul Hamid

Paperback

Current price ₹2,328
Original price ₹2,334
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₹2,328
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• Author(s): Samrena Jabeen | Abu Bakar Abdul Hamid • Publisher: Partridge Publishing Singapore • Publisher Imprint: Partridge Publishing Singapore • BISAC: Marketing - GeneralRetail Service Quality is a vital driver in determining customer satis...

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Customer Success Management: Helping Business Customers Achieve Their Goals

Michael Kleinaltenkamp

Paperback

Current price ₹5,141
Original price ₹7,909
Original price ₹7,909
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₹5,141
Current price ₹5,141

• Author(s): Michael Kleinaltenkamp • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverEnd of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Custo...

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Insiders Know-How: Customer Service

Kizzi Nkwocha

Paperback

Current price ₹3,097
Original price ₹3,528
Original price ₹3,528
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₹3,097
Current price ₹3,097

• Author(s): Kizzi Nkwocha • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsThe essential guide for all customer service professionals. Written by...

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The Art and Science of Building Customer Trust: How to Fast-Track Trust and Earn New, Repeat and Referral Business

David Penglase

Paperback

Current price ₹1,867
Original price ₹1,960
Original price ₹1,960
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₹1,867
Current price ₹1,867

• Author(s): David Penglase • Publisher: David Penglase Seminars • Publisher Imprint: David Penglase Seminars • BISAC: Business Communication - GeneralMost people realise the importance of trust in their personal and professional life. In today's...

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