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I.T. in Crisis: A New Business Model

L. Paul Ouellette

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Current price ₹1,874
Original price ₹2,249
Original price ₹2,249
Original price ₹2,249
(-17%)
₹1,874
Current price ₹1,874

• Author(s): L. Paul Ouellette • Publisher: Authorhouse • Publisher Imprint: Authorhouse • BISAC: GeneralFor half a century at least, I.T. teams have focused on solving business problems through computer technology - and largely ignoring the huma...

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Customer Relationship Management: A Global Perspective

Gerhard Raab

Paperback

Current price ₹3,139
Original price ₹4,828
Original price ₹4,828
Original price ₹4,828
(-35%)
₹3,139
Current price ₹3,139

• Author(s): Gerhard Raab • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Management - GeneralCustomer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to th...

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Balancing Customer Expectations "The Truth Unveiled": "A guide uncovering the realities of managing customer relationships, balancing respect and boun

Jagadeesan Subramanian

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Current price ₹1,658
Original price ₹1,764
Original price ₹1,764
Original price ₹1,764
(-6%)
₹1,658
Current price ₹1,658

• Author(s): Jagadeesan Subramanian • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Professional Development"Balancing Customer Expectations - The Truth Unveiled" offers a refreshing perspective on customer relations, challen...

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Retail Customer Service Training: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

Ivaylo Yorgov

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Current price ₹3,054
Original price ₹4,697
Original price ₹4,697
Original price ₹4,697
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₹3,054
Current price ₹3,054

• Author(s): Ivaylo Yorgov • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsBreaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression again...

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Data Mining. Einsatzpotenziale zur Verbesserung des Customer-Relationship-Managements

Michael Schuster

Paperback

Current price ₹5,106
Original price ₹5,969
Original price ₹5,969
Original price ₹5,969
(-14%)
₹5,106
Current price ₹5,106

• Author(s): Michael Schuster • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralBachelorarbeit aus dem Jahr 2020 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 2,0, Hochschule Wismar, Sprach...

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Happy to Help: Lessons Learned Serving One Millions Customers

Jesse B. Good

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Current price ₹1,307
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
(-11%)
₹1,307
Current price ₹1,307

• Author(s): Jesse B. Good • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsAll organizations drive toward the goal of delivering the best possibl...

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Kundenorientierung für Innovationsstrategien auf Konsumgütermärkten

Jana Wick

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Current price ₹7,188
Original price ₹8,210
Original price ₹8,210
Original price ₹8,210
(-12%)
₹7,188
Current price ₹7,188

• Author(s): Jana Wick • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Marketing - GeneralInhaltsangabe: Inhaltsverzeichnis: Inhaltsverzeichnis: 1.Einleitung 2.Zielsetzung und Aufbau der Arbeit I.Grundlagen und begriffliche Abgrenz...

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Geographical Collections Relating to Scotland Made by Walter Macfarlane; Volume 53

Walter MacFarlane

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Current price ₹2,633
Original price ₹2,642
Original price ₹2,642
Original price ₹2,642
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₹2,633
Current price ₹2,633

• Author(s): Walter MacFarlane • Publisher: Legare Street Press • Publisher Imprint: Legare Street Press • BISAC: Customs & TraditionsThis work has been selected by scholars as being culturally important, and is part of the knowledge base of ...

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Stick Like Glue: How to Create an Everlasting Bond with Your Customers So They Spend More, Stay Longer, and Refer More!

Jim Palmer

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Current price ₹1,757
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
(-10%)
₹1,757
Current price ₹1,757

• Author(s): Jim Palmer • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCreate an Everlasting Bond with Your Customers so They Spend More, Stay L...

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Ledger of Andrew Halyburton, Conservator of the Priviledges of the Scotch Nation in the Netherlands, 1492-1503, Together With the Book of Customs and

Andrew Halyburton

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Current price ₹2,741
Original price ₹3,290
Original price ₹3,290
Original price ₹3,290
(-17%)
₹2,741
Current price ₹2,741

• Author(s): Andrew Halyburton • Publisher: Legare Street Press • Publisher Imprint: Legare Street Press • BISAC: GeneralThis book is a fascinating historical document that provides insight into the economic and political ties between Scotland an...

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"almost customers" als Zielgruppe für das Interessentenmanagement

Katharina Geisreiter

Paperback

Current price ₹7,521
Original price ₹8,590
Original price ₹8,590
Original price ₹8,590
(-12%)
₹7,521
Current price ₹7,521

• Author(s): Katharina Geisreiter • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Marketing - GeneralInhaltsangabe: Problemstellung: In Praxis und Wissenschaft ist es unbestritten, dass die Neukundengewinnung etwa um das vier- bis ...

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Impacts of Customer Relationship Management on Development of Corporations

Martin A. Moser

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Current price ₹6,243
Original price ₹9,604
Original price ₹9,604
Original price ₹9,604
(-35%)
₹6,243
Current price ₹6,243

• Author(s): Martin A. Moser • Publisher: Springer • Publisher Imprint: Springer Gabler • BISAC: Management - GeneralFrom the Back CoverThe overall goal of this book is the identification of design features and prerequisites for a CRM-system, whi...

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Speculation as a Mode of Production: Forms of Value Subjectivity in Art and Capital

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Current price ₹2,897
Original price ₹3,795
Original price ₹3,795
Original price ₹3,795
(-24%)
₹2,897
Current price ₹2,897

• Publisher: Haymarket Books • Publisher Imprint: Haymarket Books • BISAC: Political Ideologies - Communism, Post-Communism & SocialismAn essential and detailed theorisation of capital's drive to self-expansion and the role of speculation in...

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Helping Customers Win: Customer Success Insights

Piyush Agrawal

Paperback

Current price ₹1,332
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,332
Current price ₹1,332

• Author(s): Piyush Agrawal • Publisher: Windy City Publishers • Publisher Imprint: Windy City Publishers • BISAC: Customer RelationsWhat drives customer success?Technology, processes, or the people involved?Customer success as an orchestrated bu...

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Customer loyalty in retail. Case study of Marks and Spencer

Katarzyna Szydlowska

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Current price ₹4,903
Original price ₹5,733
Original price ₹5,733
Original price ₹5,733
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₹4,903
Current price ₹4,903

• Author(s): Katarzyna Szydlowska • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesBachelor Thesis from the year 2016 in the subject Communications - Public Relations, Advertising, Marketing, Social Media, g...

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From Traditional Customer Experience to Humans Signals Intelligence: How do you know a customer is leaving when Traditional Customer Success says ever

Jeroen Volk Ra Msc

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Current price ₹2,083
Original price ₹2,343
Original price ₹2,343
Original price ₹2,343
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₹2,083
Current price ₹2,083

• Author(s): Jeroen Volk Ra Msc • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marketing - GeneralFrom Traditional Customer Success to Human Signals IntelligenceHow do you know a customer is leaving whe...

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The Art of Customer Service: Understanding the best techniques for customer service.

Patrick Sanchez

Paperback

Current price ₹890
Original price ₹950
Original price ₹950
Original price ₹950
(-6%)
₹890
Current price ₹890

• Author(s): Patrick Sanchez • Publisher: Palmetto Publishing • Publisher Imprint: Palmetto Publishing • BISAC: Customer RelationsUnleashing the Power of Positive Energy in Business: A Guide to Transforming Customer Service through Empathy, Respe...

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The Customer Loyalty Solution

Arthur Middleton Hughes

Paperback

Current price ₹2,617
Original price ₹2,904
Original price ₹2,904
Original price ₹2,904
(-10%)
₹2,617
Current price ₹2,617

• Author(s): Arthur Middleton Hughes • Publisher: McGraw-Hill • Publisher Imprint: McGraw-Hill • BISAC: Customer RelationsFrom the Back CoverHow Today's Marketing Leaders Have Bypassed the "Experts" to Craft Effective, Inexpensive Customer Loyalt...

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Recreation Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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Airline Customer Experience: Digitalization in Passenger Services

Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci

Paperback

Current price ₹3,562
Original price ₹5,480
Original price ₹5,480
Original price ₹5,480
(-35%)
₹3,562
Current price ₹3,562

• Author(s): Pushan Kumar Dutta | Martin Ricciuti | Ismail Bogrekci • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Aviation - CommercialAirline Customer Experience: Digitalization in Passenger Services aims to show how digitalizat...

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Kundenbindung bei Millennials im Retail-Banking unter dem Einfluss der Digitalisierung: Eine empirische Analyse zur Entwicklung einer Handlungsempfehl

Hanna Fühner

Paperback

Current price ₹5,106
Original price ₹5,969
Original price ₹5,969
Original price ₹5,969
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₹5,106
Current price ₹5,106

• Author(s): Hanna Fühner • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralBachelorarbeit aus dem Jahr 2019 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,7, Brand Academy Hamburg, Sprach...

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Kundenorientierung: Grundlagen, Modelle Und Best Practices Für Eine Erfolgreiche Transformation

Jörg Staudacher

Paperback

Current price ₹2,745
Original price ₹4,223
Original price ₹4,223
Original price ₹4,223
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₹2,745
Current price ₹2,745

• Author(s): Jörg Staudacher • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch definiert verbindlich den Begriff Kundenorientierung, vermittelt die Grundlagen der kundenorientierten Unternehm...

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Frosted with Care: Sweet tips for creating unforgettable customer experiences

Cailean Gysler

Paperback

Current price ₹1,203
Original price ₹1,274
Original price ₹1,274
Original price ₹1,274
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₹1,203
Current price ₹1,203

• Author(s): Cailean Gysler • Publisher: Front Line Book Publishing Inc. • Publisher Imprint: Front Line Book Publishing Inc. • BISAC: Customer RelationsFrosted with Care reveals the sweet secrets behind building a thriving business. Written by C...

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Konzeption einer Kundenzufriedenheitsanalyse am Beispiel des Kunden VW/Audi

André Geinitz

Paperback

Current price ₹6,590
Original price ₹7,527
Original price ₹7,527
Original price ₹7,527
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₹6,590
Current price ₹6,590

• Author(s): André Geinitz • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: GeneralInhaltsangabe: Einleitung: Aufgrund der sich weiter verändernden Wirtschaftslage und des stetig ansteigenden Wettbewerbsdruck wird es für Unternehmen...

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Customer Success Mastery: 50 Strategies to Retain Customers, Drive Revenue, and Ignite Business Growth.

Jeffrey Ray Rogers

Paperback

Current price ₹1,371
Original price ₹1,481
Original price ₹1,481
Original price ₹1,481
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₹1,371
Current price ₹1,371

• Author(s): Jeffrey Ray Rogers • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsJump-start your customer success journey with "The Customer Success Handbook," your go-to guide for maste...

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Happy Customers Faster Cash: Turning debtors into customers who pay on time

Cliff Wynn

Paperback

Current price ₹1,723
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
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₹1,723
Current price ₹1,723

• Author(s): Cliff Wynn • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsHappy Customers Faster Cash is for anyone who has to deal with the day to...

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AI-Powered Customer Experience Platforms: A Leader's Guide to Revolutionizing CX

Siranjeevi Dheenadhayalan

Paperback

Current price ₹1,744
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
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₹1,744
Current price ₹1,744

• Author(s): Siranjeevi Dheenadhayalan • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marketing - GeneralIn an era where consumer expectations are constantly evolving, the integration of artificial inte...

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The Science of Consumer Behaviour: Tools and Techniques for Marketers

Geetanjali Bendale, Deepak Motwani

Paperback

₹747
Original price ₹995
Original price ₹995
Original price ₹995
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₹747
Current price ₹747

• Author(s): Geetanjali Bendale | Deepak Motwani • Publisher: Atlantic • Publisher Imprint: Atlantic • Subject: Business ManagementThe Science of Consumer Behaviour: Tools and Techniques for Marketers offers an in-depth exploration of the key fac...

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Hearing the Voice of the Customer

Bill Inmon

Paperback

Current price ₹1,737
Original price ₹2,446
Original price ₹2,446
Original price ₹2,446
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₹1,737
Current price ₹1,737

• Author(s): Bill Inmon • Publisher: Technics Publications • Publisher Imprint: Technics Publications • BISAC: Consumer Behavior - GeneralIncrease the awareness of your customer's behavior to survive and excel within your industry.One hundred yea...

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The Authority Guide to Trusted Selling: Building stronger, deeper and more profitable relationships with your customers to create lifetime loyalty

Paul Avins

Paperback

Current price ₹1,205
Original price ₹1,274
Original price ₹1,274
Original price ₹1,274
(-5%)
₹1,205
Current price ₹1,205

• Author(s): Paul Avins • Publisher: Sra Books • Publisher Imprint: Sra Books • BISAC: Sales & Selling - ManagementIn today's volatile world sales professionals must know how to build trust in their company, their products and ultimately them...

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Hot CX: Customer Experience For Realists

Andrew Stothert

Paperback

Current price ₹1,237
Original price ₹1,372
Original price ₹1,372
Original price ₹1,372
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₹1,237
Current price ₹1,237

• Author(s): Andrew Stothert • Publisher: Brand Vista • Publisher Imprint: Brand Vista • BISAC: Customer RelationsHot CX is silo bustin', data rich, fast and flexible. It drives revenue and cuts costs. Hot CX forces differentiation, keeps custome...

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Customer Loyalty in Third Party Logistics Relationships: Findings from Studies in Germany and the USA

David L. Cahill

Paperback

Current price ₹7,345
Original price ₹11,299
Original price ₹11,299
Original price ₹11,299
(-35%)
₹7,345
Current price ₹7,345

• Author(s): David L. Cahill • Publisher: Springer • Publisher Imprint: Physica-Verlag • BISAC: Production & Operations ManagementFrom the Back CoverChallenged by increasing competition and globalization, third party logistics service provide...

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Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management

Gordon S. Linoff

Paperback

Current price ₹4,542
Original price ₹4,934
Original price ₹4,934
Original price ₹4,934
(-8%)
₹4,542
Current price ₹4,542

• Author(s): Gordon S. Linoff • Publisher: Wiley • Publisher Imprint: Wiley • BISAC: Data Science - Data AnalyticsThe leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition of Data Mini...

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Das Internet als Instrument zur Steigerung der Kundenzufriedenheit

Ingo Rabenberg

Paperback

Current price ₹6,413
Original price ₹7,325
Original price ₹7,325
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₹6,413
Current price ₹6,413

• Author(s): Ingo Rabenberg • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Media StudiesInhaltsangabe: Einleitung: Um sich im Wettbewerb gegenüber der Konkurrenz zu behaupten, fokussieren viele Unternehmen ihre Strategie auf den K...

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The Voice of the Customer for Product Development, 4th Edition: Your illustrated guide to obtaining, prioritizing and using customer requirements and

Jean-Claude Balland

Paperback

Current price ₹5,322
Original price ₹5,876
Original price ₹5,876
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(-9%)
₹5,322
Current price ₹5,322

• Author(s): Jean-Claude Balland • Publisher: Rapidinnovation, LLC • Publisher Imprint: Rapidinnovation, LLC • BISAC: Marketing - GeneralA step-by-step guide for technology professionals who wish to create differentiated value and achieve gross m...

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