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Products
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
Hardcover
• Author(s): Thomas A. Cook • Publisher: Taylor & Francis • Publisher Imprint: CRC Press • Subject: Business Management • BISAC: Management ScienceEvery company is recognizing the critical importance of protecting its customer base by raising...
View full detailsThe International History of East Asia, 1900-1968: Trade, Ideology and the Quest for Order
Antony Best
Paperback
• Author(s): Antony Best • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: International Relations - GeneralThis book provides a broad account of the international history of East Asia from 1900 to 1968 - a subject that is...
View full detailsCustomer Relationship Management: A Global Perspective
Gerhard Raab, Riad A. Ajami, G. Jason Goddard
Hardcover
• Author(s): Gerhard Raab | Riad A. Ajami | G. Jason Goddard • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer Relationship Management combines marketing and relationship theory with practical advice to ena...
View full detailsTrust Matters: For Organisational and Personal Success
S. Bibb
Paperback
• Author(s): S. Bibb • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Business EthicsTrust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting busines...
View full detailsCustomer Care Chronicles: Mastering the Art of Customer Service
David Thompson
Paperback
• Author(s): David Thompson • Publisher: David Thompson • Publisher Imprint: David Thompson • BISAC: Customer RelationsIt is a thorough manual that gives customer care representatives the skills and tactics they need to succeed under challenging ...
View full detailsVerkaufsmanagement. Verkaufsorganisation, Kundenorientierung, Teams & Führung, Controlling
Anonym
Paperback
• Author(s): Anonym • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralEinsendeaufgabe aus dem Jahr 2018 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 1,0, Deutsche Hochschule für Pr...
View full detailsMarketing Management: Past Present and Future
Michael R. Czinkota, Massaki Kotabe
Hardcover
• Author(s): Michael R. Czinkota | Massaki Kotabe • Publisher: Springer Verlag • Publisher Imprint: Springer • Subject: Business Management • BISAC: Customer RelationsThis textbook provides students with comprehensive insights on the classical an...
View full detailsService Guarantee prospect in signalling Service Quality towards Customer Loyalty
Pradeep Paraman
Paperback
• Author(s): Pradeep Paraman • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesDoctoral Thesis / Dissertation from the year 2020 in the subject Communications - Public Relations, Advertising, Marketing, Socia...
View full detailsManaging Customer Relationships and Building Loyalty
Jochen Wirtz
Paperback
• Author(s): Jochen Wirtz • Publisher: Ws Professional • Publisher Imprint: Ws Professional • BISAC: Customer RelationsTargeting, acquiring, and retaining the 'right' customers is at the core of many successful service firms. The objective is to ...
View full detailsDie Interaktion von Customer Relationship Management und Social Media Prozessen. Schlüssel für eine erfolgreiche Kundenbeziehung?
Denis Danichevski
Paperback
• Author(s): Denis Danichevski • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2013 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 2,7, FOM Hochschule für Oekonom...
View full detailsTransforming Customer-Brand Relationships: Use Emotional Connection to Build Loyalty
Christina Garnett
Hardcover
• Author(s): Christina Garnett • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsHow can you move beyond transactions to create customer relationships that last? Transforming Customer-Brand Relationships is a prac...
View full detailsCustomer Relationship Management: A powerful tool for attracting and retaining customers
50minutes
Paperback
• Author(s): 50minutes • Publisher: 50minutes.com • Publisher Imprint: 50minutes.com • BISAC: Strategic PlanningUnderstand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practi...
View full detailsD-A-T-I-N-G Your Customer(R): A Relationship Manual
James D. Feldman
Paperback
• Author(s): James D. Feldman • Publisher: Open Books Press • Publisher Imprint: Open Books Press • BISAC: Customer RelationsOur global commercial environment is saturated with uncertainty and increasing doubt about our commitment to customers. W...
View full detailsCustomer Relationship Management
V. Kumar
Paperback
• Author(s): V. Kumar • Publisher: Vibrant Publishers • Publisher Imprint: Vibrant Publishers • BISAC: Customer RelationsDelve into the transformative world of Customer Relationship Management (CRM) with renowned marketing expert V. Kumar. This c...
View full detailsThe Practitioner's Guide to Graph Data
Denise Gosnell
Paperback
• Author(s): Denise Gosnell • Publisher: O'Reilly Media • Publisher Imprint: O'Reilly Media • BISAC: Artificial Intelligence - GeneralGraph data closes the gap between the way humans and computers view the world. While computers rely on static ro...
View full detailsTotal Relationship Marketing: Achieving Proper Customer Relevance
John Heinrichs
Paperback
• Author(s): John Heinrichs • Publisher: Jeen Su Lim • Publisher Imprint: Jeen Su Lim • BISAC: Customer RelationsThe environmental changes experienced by firms have been drastic and unpredictable. Firms are pursuing ways to be responsive to the c...
View full detailsBuilding Your Success Through Customer Relations
Marie J. Ripley/Schert Ma
Paperback
• Author(s): Marie J. Ripley/Schert Ma • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Personal Growth - SuccessThe reader builds their own success at any stage of...
View full detailsHandbook of Research on Retailer-Consumer Relationship Development
Fabio Musso, Elena Druica
Hardcover
• Author(s): Fabio Musso | Elena Druica • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsThough based on an economic transition, retailer-consumer relationship is also influenced b...
View full detailsClicks versus Bricks oder Clicks and Bricks? Die Offlineexpertise der E-Commerce-Unternehmen
Johannes-Christian Pahl
Paperback
• Author(s): Johannes-Christian Pahl • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: E-Commerce - General (see also Computers - Electronic CommerProjektarbeit aus dem Jahr 2019 im Fachbereich BWL - Sonstiges, Note: 1,0, Veranst...
View full detailsCustomer Relations and Sales from A to Z: For Aerospace, Defense and Technology Companies Doing Business with Governments
David E. Potts Ph. D.
Paperback
• Author(s): David E. Potts Ph. D. • Publisher: Tazewell Strategies • Publisher Imprint: Tazewell Strategies • BISAC: Sales & Selling - GeneralCustomer Relations and Sales from A to Z is a complete and well-organized guide to getting and keep...
View full detailsÖffentlichkeitsarbeit für die Unternehmenskultur im Social Media
Ozan Odabas
Paperback
• Author(s): Ozan Odabas • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Media StudiesBachelorarbeit aus dem Jahr 2014 im Fachbereich Medien / Kommunikation - Medienökonomie, -management, Note: 1.8, Rheinische Fachhochschule Kö...
View full detailsThe Complete Tradesman: A Study of Retailing, 1550-1820
Nancy Cox
Paperback
• Author(s): Nancy Cox • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: GeneralThe Complete Tradesman redresses the relative paucity of studies on the history of retailing before 1800. Based upon extensive research into d...
View full detailsCustomer Relationship Management (CRM)
Samit Chakravorti
Paperback
• Author(s): Samit Chakravorti • Publisher: VDM Verlag Dr. Mueller E.K. • Publisher Imprint: VDM Verlag Dr. Mueller E.K. • BISAC: Marketing - GeneralForward-looking organizations are investing in customer relationship management (CRM) technology ...
View full detailsCustomer Relationship Management
V. Kumar
Hardcover
• Author(s): V. Kumar • Publisher: Springer Verlag • Publisher Imprint: Springer • BISAC: Customer RelationsThis book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. ...
View full detailsCustomers at Work: New Perspectives on Interactive Service Work
W. Dunkel
Paperback
• Author(s): W. Dunkel • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Consumer Behavior - GeneralExplores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribu...
View full detailsTrust, Social Relations and Engagement: Understanding Customer Behaviour on the Web
D. Padua
Hardcover
• Author(s): D. Padua • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Business Communication - GeneralExplains how all institutions have to turn their relationship with stakeholders into a 'social' one, which involves desig...
View full detailsIdeology and Shop-Floor Industrial Relations
P. J. Armstrong
Hardcover
• Author(s): P. J. Armstrong • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Industrial ManagementFirst Published in 1981, Ideology and Shop-Floor Industrial Relations is based on data obtained in observational research ...
View full detailsCustomer Relationship Management in the Digital Age
G. Shainesh, Jagdish N. Sheth, Varsha Jain
Paperback
• Author(s): G. Shainesh | Jagdish N. Sheth | Varsha Jain • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer Relationship Management in the Digital Age charts the concepts, strategies, benefits, and technolo...
View full detailsCustomer Relationship Marketing in der Luxusgüterindustrie
Alice Haupt
Paperback
• Author(s): Alice Haupt • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Marketing - GeneralInhaltsangabe: Einleitung: Die Luxusgüterindustrie steht einer strategischen Umkehr gegenüber, die ihr Kundenkonzept komplett ändern kann. ...
View full detailsContact, Care, Communicate
Stephanie Dollschnieder
Paperback
• Author(s): Stephanie Dollschnieder • Publisher: Xlibris • Publisher Imprint: Xlibris • BISAC: Customer Relations
A.G.A. Course in Employee-customer Relations [microform] ..
J. David and Associates Inc Houser, American Gas Association
Paperback
• Author(s): J. David and Associates Inc Houser | American Gas Association • Publisher: Hassell Street Press • Publisher Imprint: Hassell Street Press • BISAC: CommerceThis work has been selected by scholars as being culturally important and is p...
View full detailsContemporary Customer Relationship Management
Tansif Ur Rehman
Paperback
• Author(s): Tansif Ur Rehman • Publisher: Eliva Press • Publisher Imprint: Eliva Press • BISAC: Management - GeneralIn contemporary era, it has become crucial for organizations to implement customer relationship management in its true sense to e...
View full detailsCustomer Relationship Management: Electronic Customer Care in the New Economy
Andreas Muther
Hardcover
• Author(s): Andreas Muther • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer Relations1. Introduction.- 1.1. Electronic Customer Care: New Chances - New Challenges.- 1.2. Goals and Addressees of this Book.- 1.3. Structure of ...
View full detailsSincroservicio: La conexión en el Servicio al Cliente
José R. Betancourt
Paperback
• Author(s): José R. Betancourt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsEn este libro, el lector podrá encontrar algunas herramientas nov...
View full detailsSatellite Marketing: Using Social Media to Create Engagement
Kevin Popovic
Paperback
• Author(s): Kevin Popovic • Publisher: Taylor & Francis • Publisher Imprint: ProductivityP • Subject: Business Management • BISAC: Customer RelationsSatellite marketing uses multiple social media sites as a series of marketing sub-stations o...
View full detailsGlobal Competitiveness: Business Transformation in the Digital Era: Proceedings of the First Economics and Business Competitiveness Internatio
Ade Gafar Abdullah
Paperback
• Author(s): Ade Gafar Abdullah • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Finance - GeneralThe proceedings of the "Economics and Business Competitiveness International Conference" (EBCICON) provides a selection of ...
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