Skip to content

Booksellers & Trade Customers: Sign up for online bulk buying at trade.atlanticbooks.com for wholesale discounts

Booksellers: Create Account on our B2B Portal for wholesale discounts

Search results for “[Subject: customer-relations]”

Filters

Products

Customer Care Chronicles: Mastering the Art of Customer Service

David Thompson

Paperback

Current price ₹1,397
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-29%)
₹1,397
Current price ₹1,397

• Author(s): David Thompson • Publisher: David Thompson • Publisher Imprint: David Thompson • BISAC: Customer RelationsIt is a thorough manual that gives customer care representatives the skills and tactics they need to succeed under challenging ...

View full details

Customer Relationship Management from Physical to Virtual

Arsène Tshimanga Kalonji

Paperback

Current price ₹8,192
Original price ₹9,602
Original price ₹9,602
Original price ₹9,602
(-15%)
₹8,192
Current price ₹8,192

• Author(s): Arsène Tshimanga Kalonji • Publisher: Our Knowledge Publishing • Publisher Imprint: Our Knowledge Publishing • BISAC: Management - GeneralNowadays, selling isn't just about a stall, a shop window or a chain of stores; in fact, beyond...

View full details

Managing Customer Relationships and Building Loyalty

Jochen Wirtz

Paperback

Current price ₹1,045
Original price ₹1,254
Original price ₹1,254
Original price ₹1,254
(-17%)
₹1,045
Current price ₹1,045

• Author(s): Jochen Wirtz • Publisher: Ws Professional • Publisher Imprint: Ws Professional • BISAC: Customer RelationsTargeting, acquiring, and retaining the 'right' customers is at the core of many successful service firms. The objective is to ...

View full details

Customer Relationship Management: A powerful tool for attracting and retaining customers

50minutes

Paperback

Current price ₹1,266
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
(-14%)
₹1,266
Current price ₹1,266

• Author(s): 50minutes • Publisher: 50minutes.com • Publisher Imprint: 50minutes.com • BISAC: Strategic PlanningUnderstand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practi...

View full details

The International History of East Asia, 1900-1968: Trade, Ideology and the Quest for Order

Antony Best

Paperback

Current price ₹2,681
Original price ₹4,124
Original price ₹4,124
Original price ₹4,124
(-35%)
₹2,681
Current price ₹2,681

• Author(s): Antony Best • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: International Relations - GeneralThis book provides a broad account of the international history of East Asia from 1900 to 1968 - a subject that is...

View full details

Total Relationship Marketing: Achieving Proper Customer Relevance

John Heinrichs

Paperback

Current price ₹3,137
Original price ₹3,381
Original price ₹3,381
Original price ₹3,381
(-7%)
₹3,137
Current price ₹3,137

• Author(s): John Heinrichs • Publisher: Jeen Su Lim • Publisher Imprint: Jeen Su Lim • BISAC: Customer RelationsThe environmental changes experienced by firms have been drastic and unpredictable. Firms are pursuing ways to be responsive to the c...

View full details

Die Interaktion von Customer Relationship Management und Social Media Prozessen. Schlüssel für eine erfolgreiche Kundenbeziehung?

Denis Danichevski

Paperback

Current price ₹2,138
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
(-14%)
₹2,138
Current price ₹2,138

• Author(s): Denis Danichevski • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2013 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 2,7, FOM Hochschule für Oekonom...

View full details

Building Your Success Through Customer Relations

Marie J. Ripley/Schert Ma

Paperback

Current price ₹2,562
Original price ₹2,936
Original price ₹2,936
Original price ₹2,936
(-13%)
₹2,562
Current price ₹2,562

• Author(s): Marie J. Ripley/Schert Ma • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Personal Growth - SuccessThe reader builds their own success at any stage of...

View full details

D-A-T-I-N-G Your Customer(R): A Relationship Manual

James D. Feldman

Paperback

Current price ₹1,784
Original price ₹2,450
Original price ₹2,450
Original price ₹2,450
(-27%)
₹1,784
Current price ₹1,784

• Author(s): James D. Feldman • Publisher: Open Books Press • Publisher Imprint: Open Books Press • BISAC: Customer RelationsOur global commercial environment is saturated with uncertainty and increasing doubt about our commitment to customers. W...

View full details

Service Guarantee prospect in signalling Service Quality towards Customer Loyalty

Pradeep Paraman

Paperback

Current price ₹6,404
Original price ₹7,341
Original price ₹7,341
Original price ₹7,341
(-13%)
₹6,404
Current price ₹6,404

• Author(s): Pradeep Paraman • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesDoctoral Thesis / Dissertation from the year 2020 in the subject Communications - Public Relations, Advertising, Marketing, Socia...

View full details

Customer Romance: A New Feel of Customer Service

J. N. Halm

Paperback

Current price ₹1,288
Original price ₹1,546
Original price ₹1,546
Original price ₹1,546
(-17%)
₹1,288
Current price ₹1,288

• Author(s): J. N. Halm • Publisher: Authorhouse • Publisher Imprint: Authorhouse • BISAC: Customer RelationsCUSTOMER ROMANCE "A New Feel of Customer Service" Is about creating love - not just any love, but love that rewards. It is a book for bus...

View full details

Öffentlichkeitsarbeit für die Unternehmenskultur im Social Media

Ozan Odabas

Paperback

Current price ₹5,662
Original price ₹6,615
Original price ₹6,615
Original price ₹6,615
(-14%)
₹5,662
Current price ₹5,662

• Author(s): Ozan Odabas • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Media StudiesBachelorarbeit aus dem Jahr 2014 im Fachbereich Medien / Kommunikation - Medienökonomie, -management, Note: 1.8, Rheinische Fachhochschule Kö...

View full details

Customer Relationship Management (CRM)

Samit Chakravorti

Paperback

Current price ₹4,535
Original price ₹5,145
Original price ₹5,145
Original price ₹5,145
(-12%)
₹4,535
Current price ₹4,535

• Author(s): Samit Chakravorti • Publisher: VDM Verlag Dr. Mueller E.K. • Publisher Imprint: VDM Verlag Dr. Mueller E.K. • BISAC: Marketing - GeneralForward-looking organizations are investing in customer relationship management (CRM) technology ...

View full details

Customer Relationship Management

V. Kumar

Paperback

Current price ₹7,452
Original price ₹8,710
Original price ₹8,710
Original price ₹8,710
(-14%)
₹7,452
Current price ₹7,452

• Author(s): V. Kumar • Publisher: Vibrant Publishers • Publisher Imprint: Vibrant Publishers • BISAC: Customer RelationsDelve into the transformative world of Customer Relationship Management (CRM) with renowned marketing expert V. Kumar. This c...

View full details

New Product Development and its Challenges and Opportunities. A Study in Karachi, Pakistan

Syed Salman Qadri

Paperback

Current price ₹2,144
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
(-14%)
₹2,144
Current price ₹2,144

• Author(s): Syed Salman Qadri • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesResearch Paper (undergraduate) from the year 2022 in the subject Communications - Public Relations, Advertising, Marketing, Soc...

View full details

Customer Relations and Sales from A to Z: For Aerospace, Defense and Technology Companies Doing Business with Governments

David E. Potts Ph. D.

Paperback

Current price ₹1,215
Original price ₹1,274
Original price ₹1,274
Original price ₹1,274
(-5%)
₹1,215
Current price ₹1,215

• Author(s): David E. Potts Ph. D. • Publisher: Tazewell Strategies • Publisher Imprint: Tazewell Strategies • BISAC: Sales & Selling - GeneralCustomer Relations and Sales from A to Z is a complete and well-organized guide to getting and keep...

View full details

Clicks versus Bricks oder Clicks and Bricks? Die Offlineexpertise der E-Commerce-Unternehmen

Johannes-Christian Pahl

Paperback

Current price ₹2,137
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
(-14%)
₹2,137
Current price ₹2,137

• Author(s): Johannes-Christian Pahl • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: E-Commerce - General (see also Computers - Electronic CommerProjektarbeit aus dem Jahr 2019 im Fachbereich BWL - Sonstiges, Note: 1,0, Veranst...

View full details

The Complete Tradesman: A Study of Retailing, 1550-1820

Nancy Cox

Paperback

Current price ₹4,692
Original price ₹7,218
Original price ₹7,218
Original price ₹7,218
(-35%)
₹4,692
Current price ₹4,692

• Author(s): Nancy Cox • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: GeneralThe Complete Tradesman redresses the relative paucity of studies on the history of retailing before 1800. Based upon extensive research into d...

View full details

Customers at Work: New Perspectives on Interactive Service Work

W. Dunkel

Paperback

Current price ₹7,277
Original price ₹11,194
Original price ₹11,194
Original price ₹11,194
(-35%)
₹7,277
Current price ₹7,277

• Author(s): W. Dunkel • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Consumer Behavior - GeneralExplores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribu...

View full details

Customer Relationship Management in the Digital Age

G. Shainesh, Jagdish N. Sheth, Varsha Jain

Paperback

Current price ₹5,111
Original price ₹7,862
Original price ₹7,862
Original price ₹7,862
(-35%)
₹5,111
Current price ₹5,111

• Author(s): G. Shainesh | Jagdish N. Sheth | Varsha Jain • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer Relationship Management in the Digital Age charts the concepts, strategies, benefits, and technolo...

View full details

Contemporary Customer Relationship Management

Tansif Ur Rehman

Paperback

Current price ₹2,733
Original price ₹3,185
Original price ₹3,185
Original price ₹3,185
(-14%)
₹2,733
Current price ₹2,733

• Author(s): Tansif Ur Rehman • Publisher: Eliva Press • Publisher Imprint: Eliva Press • BISAC: Management - GeneralIn contemporary era, it has become crucial for organizations to implement customer relationship management in its true sense to e...

View full details

A.G.A. Course in Employee-customer Relations [microform] ..

J. David and Associates Inc Houser, American Gas Association

Paperback

Current price ₹2,182
Original price ₹2,250
Original price ₹2,250
Original price ₹2,250
(-3%)
₹2,182
Current price ₹2,182

• Author(s): J. David and Associates Inc Houser | American Gas Association • Publisher: Hassell Street Press • Publisher Imprint: Hassell Street Press • BISAC: CommerceThis work has been selected by scholars as being culturally important and is p...

View full details

Customer Relationship Marketing in der Luxusgüterindustrie

Alice Haupt

Paperback

Current price ₹8,958
Original price ₹10,477
Original price ₹10,477
Original price ₹10,477
(-14%)
₹8,958
Current price ₹8,958

• Author(s): Alice Haupt • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Marketing - GeneralInhaltsangabe: Einleitung: Die Luxusgüterindustrie steht einer strategischen Umkehr gegenüber, die ihr Kundenkonzept komplett ändern kann. ...

View full details

Contact, Care, Communicate

Stephanie Dollschnieder

Paperback

Current price ₹1,680
Original price ₹1,892
Original price ₹1,892
Original price ₹1,892
(-11%)
₹1,680
Current price ₹1,680

• Author(s): Stephanie Dollschnieder • Publisher: Xlibris • Publisher Imprint: Xlibris • BISAC: Customer Relations

The Dark Side Of Crm: Customers, Relationships and Management

Lyndon Simkin, Ana Isabel Canhoto

Paperback

Current price ₹4,750
Original price ₹7,307
Original price ₹7,307
Original price ₹7,307
(-35%)
₹4,750
Current price ₹4,750

• Author(s): Lyndon Simkin | Ana Isabel Canhoto • Publisher: Taylor & Francis • Publisher Imprint: Routledge • Subject: Business Management • BISAC: Information ManagementCustomers are treated badly. Not all customers. Not always. But many ar...

View full details

Satellite Marketing: Using Social Media to Create Engagement

Kevin Popovic

Paperback

Current price ₹3,016
Original price ₹4,640
Original price ₹4,640
Original price ₹4,640
(-35%)
₹3,016
Current price ₹3,016

• Author(s): Kevin Popovic • Publisher: Taylor & Francis • Publisher Imprint: ProductivityP • Subject: Business Management • BISAC: Customer RelationsSatellite marketing uses multiple social media sites as a series of marketing sub-stations o...

View full details

Speaking Frankly about Customer Relationship Management: Why Customer Relationship Management Is Still Alive and Vital to Your Company's Customer Stra

Jc Quintana

Paperback

Current price ₹1,571
Original price ₹2,145
Original price ₹2,145
Original price ₹2,145
(-27%)
₹1,571
Current price ₹1,571

• Author(s): Jc Quintana • Publisher: Crg Press • Publisher Imprint: Crg Press • BISAC: Customer RelationsForeward by Dr. Dan Dana (Conflict Resolution)& John Marchica (The Accountable Organization)Speaking Frankly About Customer Relationship...

View full details

So You Want To Be Customer-Centric?: 8 Steps To Profitable Customer Relations

Alain Thys

Paperback

Current price ₹875
Original price ₹980
Original price ₹980
Original price ₹980
(-11%)
₹875
Current price ₹875

• Author(s): Alain Thys • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsDespite proclaiming the contrary, most businesses don't really care about...

View full details

Managing Challenging Clients: Building Effective Relationships with Difficult Customers

A. Oade

Paperback

Current price ₹3,639
Original price ₹5,597
Original price ₹5,597
Original price ₹5,597
(-35%)
₹3,639
Current price ₹3,639

• Author(s): A. Oade • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Management - GeneralDo you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll los...

View full details

The Body Remembers Casebook: Unifying Methods and Models in the Treatment of Trauma and PTSD

Babette Rothschild

Paperback

Current price ₹2,819
Original price ₹2,909
Original price ₹2,909
Original price ₹2,909
(-3%)
₹2,819
Current price ₹2,819

• Author(s): Babette Rothschild • Publisher: W. W. Norton & Company • Publisher Imprint: W. W. Norton & Company • BISAC: Physiological PsychologyBased on ideas put forward in the bestselling The Body Remembers, Babette Rothschild emphasiz...

View full details

Global Competitiveness: Business Transformation in the Digital Era: Proceedings of the First Economics and Business Competitiveness Internatio

Ade Gafar Abdullah

Paperback

Current price ₹4,273
Original price ₹6,573
Original price ₹6,573
Original price ₹6,573
(-35%)
₹4,273
Current price ₹4,273

• Author(s): Ade Gafar Abdullah • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Finance - GeneralThe proceedings of the "Economics and Business Competitiveness International Conference" (EBCICON) provides a selection of ...

View full details

Hugging a Porcupine: Reframing Customer Service

Fran Murphy

Paperback

Current price ₹1,394
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
(-5%)
₹1,394
Current price ₹1,394

• Author(s): Fran Murphy • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsCustomers can be challenging. Yet, outstanding customer service creates the magic of business and often personal...

View full details

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Robert G. Thompson

Paperback

Current price ₹1,779
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-9%)
₹1,779
Current price ₹1,779

• Author(s): Robert G. Thompson • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer Relations"Talk is cheap." A cliché, perhaps, but the idea that what we do ...

View full details

Customer Service Training: How Any Company or Individual Can Create a Customer-Focused Business the Right Way, the First Time!

Kimberly Peters

Paperback

Current price ₹1,456
Original price ₹1,568
Original price ₹1,568
Original price ₹1,568
(-7%)
₹1,456
Current price ₹1,456

• Author(s): Kimberly Peters • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsNo matter what kind of company you work for or what position you hol...

View full details

Solve for the Customer: Using Customer Science to Build Stronger Relationships and Improve Business Results

Denis Pombriant

Paperback

Current price ₹1,337
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
(-9%)
₹1,337
Current price ₹1,337

• Author(s): Denis Pombriant • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsSolve for the Customer is about Customer Science, a social science t...

View full details

Customer Touchpoints: Persönlichere und emotionalere Kundenbeziehung im Customer-Relationship-Management (CRM)

Simon Baumann

Paperback

Current price ₹2,256
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
(-14%)
₹2,256
Current price ₹2,256

• Author(s): Simon Baumann • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2009 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,7, Hochschule für Angewandte Wis...

View full details