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Happy Customers Faster Cash Hong Kong edition: A guide to effective communication in financial Customer Relationship Management

Alexander Lo

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Current price ₹1,746
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
(-11%)
₹1,746
Current price ₹1,746

• Author(s): Alexander Lo • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer Relations Do you struggle with customers who pay late? Are you afraid to lose cu...

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Adoption and Implementation of AI in Customer Relationship Management

Surabhi Singh

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Current price ₹18,756
Original price ₹22,508
Original price ₹22,508
Original price ₹22,508
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₹18,756
Current price ₹18,756

• Author(s): Surabhi Singh • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsFocuses on the transformations that AI-powered CRM can bring to organisations in order to build better s...

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Harvard Business Review on Human Relations

Harvard Business Review

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Current price ₹2,042
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Original price ₹2,271
Original price ₹2,271
(-10%)
₹2,042
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• Author(s): Harvard Business Review • Publisher: Legare Street Press • Publisher Imprint: Legare Street Press • BISAC: CommerceThis work has been selected by scholars as being culturally important and is part of the knowledge base of civilizatio...

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When Digital Becomes Human: The Transformation of Customer Relationships

Steven Van Belleghem

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Current price ₹3,801
Original price ₹3,822
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₹3,801
Current price ₹3,801

• Author(s): Steven Van Belleghem • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsWINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amoun...

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Impacts of Customer Relationship Management on Development of Corporations

Martin A. Moser

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Current price ₹6,243
Original price ₹9,604
Original price ₹9,604
Original price ₹9,604
(-35%)
₹6,243
Current price ₹6,243

• Author(s): Martin A. Moser • Publisher: Springer • Publisher Imprint: Springer Gabler • BISAC: Management - GeneralFrom the Back CoverThe overall goal of this book is the identification of design features and prerequisites for a CRM-system, whi...

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The Art of Relationship Selling: How to Create Win-Win Outcomes That Generate Loyal, Long-Term Relationships and Maximise Profit

Andrew Nisbet

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Current price ₹1,699
Original price ₹1,760
Original price ₹1,760
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₹1,699
Current price ₹1,699

• Author(s): Andrew Nisbet • Publisher: Grammar Factory Publishing • Publisher Imprint: Grammar Factory Publishing • BISAC: Sales & Selling - ManagementWe need trusting, customer-supplier relationships now more than ever.Technology allows us ...

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Kundenorientierung für Innovationsstrategien auf Konsumgütermärkten

Jana Wick

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₹7,188
Current price ₹7,188

• Author(s): Jana Wick • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Marketing - GeneralInhaltsangabe: Inhaltsverzeichnis: Inhaltsverzeichnis: 1.Einleitung 2.Zielsetzung und Aufbau der Arbeit I.Grundlagen und begriffliche Abgrenz...

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Women's Rights in Nigeria

Adeola Babatunde

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Current price ₹306
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• Author(s): Adeola Babatunde • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: GeneralNigerian women are undeniably Nigerians. The status bestow on them, rights and privileges enjoyed by other Nigerians. More so, statistics reveals th...

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Customer Centricity. Kundenorientierung im Marketing 4.0

Claus Hombrecher

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Current price ₹2,137
Original price ₹2,499
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₹2,137
Current price ₹2,137

• Author(s): Claus Hombrecher • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Sales & Selling - GeneralStudienarbeit aus dem Jahr 2019 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,0, FOM Hochschule f...

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Recreation Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

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Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
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₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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The Solopreneur's Survival Kit: Essential Tools and Techniques for Managing Finances, Marketing, and Customer Relations

Lysander Winchester

Paperback

Current price ₹2,038
Original price ₹2,940
Original price ₹2,940
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₹2,038
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• Author(s): Lysander Winchester • Publisher: Lysander Winchester • Publisher Imprint: Lysander Winchester • BISAC: Accounting - GeneralEmbark on your journey as a thriving solopreneur with "The Solopreneur's Survival Kit," your definitive guide ...

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Happy to Help: Lessons Learned Serving One Millions Customers

Jesse B. Good

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Current price ₹1,307
Original price ₹1,470
Original price ₹1,470
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₹1,307
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• Author(s): Jesse B. Good • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsAll organizations drive toward the goal of delivering the best possibl...

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Helping Customers Win: Customer Success Insights

Piyush Agrawal

Paperback

Current price ₹1,332
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,332
Current price ₹1,332

• Author(s): Piyush Agrawal • Publisher: Windy City Publishers • Publisher Imprint: Windy City Publishers • BISAC: Customer RelationsWhat drives customer success?Technology, processes, or the people involved?Customer success as an orchestrated bu...

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Improving Healthcare & Retail Customer Experiences

Theresa M. Gargano-Adamski

Paperback

Current price ₹887
Original price ₹980
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• Author(s): Theresa M. Gargano-Adamski • Publisher: Theresa M. Gargano-Adamski • Publisher Imprint: Theresa M. Gargano-Adamski • BISAC: GeneralWhen customers are disappointed with a product or service at any touchpoint along their journey, they ...

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The CX Edge: Critical Customer Experience Questions to ATTRACT, KEEP and WOW Customers

Jeff Tobe

Paperback

Current price ₹1,656
Original price ₹1,847
Original price ₹1,847
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₹1,656
Current price ₹1,656

• Author(s): Jeff Tobe • Publisher: R. R. Bowker • Publisher Imprint: R. R. Bowker • BISAC: Customer RelationsYou know that 'customer experience' is the new corporate buzzword and yet, it seems like a lot of fluff to you...UNTIL NOW! Customer exp...

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The Customer Loyalty Solution

Arthur Middleton Hughes

Paperback

Current price ₹2,617
Original price ₹2,904
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• Author(s): Arthur Middleton Hughes • Publisher: McGraw-Hill • Publisher Imprint: McGraw-Hill • BISAC: Customer RelationsFrom the Back CoverHow Today's Marketing Leaders Have Bypassed the "Experts" to Craft Effective, Inexpensive Customer Loyalt...

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Hot CX: Customer Experience For Realists

Andrew Stothert

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Current price ₹1,237
Original price ₹1,372
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• Author(s): Andrew Stothert • Publisher: Brand Vista • Publisher Imprint: Brand Vista • BISAC: Customer RelationsHot CX is silo bustin', data rich, fast and flexible. It drives revenue and cuts costs. Hot CX forces differentiation, keeps custome...

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Customer Success Mastery: 50 Strategies to Retain Customers, Drive Revenue, and Ignite Business Growth.

Jeffrey Ray Rogers

Paperback

Current price ₹1,371
Original price ₹1,481
Original price ₹1,481
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₹1,371
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• Author(s): Jeffrey Ray Rogers • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsJump-start your customer success journey with "The Customer Success Handbook," your go-to guide for maste...

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Frosted with Care: Sweet tips for creating unforgettable customer experiences

Cailean Gysler

Paperback

Current price ₹1,203
Original price ₹1,274
Original price ₹1,274
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• Author(s): Cailean Gysler • Publisher: Front Line Book Publishing Inc. • Publisher Imprint: Front Line Book Publishing Inc. • BISAC: Customer RelationsFrosted with Care reveals the sweet secrets behind building a thriving business. Written by C...

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Customers Are the Answer to Everything: How to Get and Keep All the Customers Your Business Wants

Martha Hanlon

Paperback

Current price ₹1,221
Original price ₹1,662
Original price ₹1,662
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• Author(s): Martha Hanlon • Publisher: Morgan James Publishing • Publisher Imprint: Morgan James Publishing • BISAC: Customer RelationsThe goal of "Customers are the Answer to Everything" is to show each individual business how they can find cus...

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Kundenorientierung: Grundlagen, Modelle Und Best Practices Für Eine Erfolgreiche Transformation

Jörg Staudacher

Paperback

Current price ₹2,745
Original price ₹4,223
Original price ₹4,223
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₹2,745
Current price ₹2,745

• Author(s): Jörg Staudacher • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch definiert verbindlich den Begriff Kundenorientierung, vermittelt die Grundlagen der kundenorientierten Unternehm...

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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken

Paperback

Current price ₹1,452
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
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₹1,452
Current price ₹1,452

• Author(s): Shep Hyken • Publisher: Sound Wisdom • Publisher Imprint: Sound Wisdom • BISAC: Customer RelationsIn today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experience...

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Kundenbindung durch Social Media in der Versicherungsbranche

Alexandra Gehrken

Paperback

Current price ₹2,256
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
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₹2,256
Current price ₹2,256

• Author(s): Alexandra Gehrken • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2013 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,3, FOM Hochschule für Oekono...

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AI-Powered Customer Experience Platforms: A Leader's Guide to Revolutionizing CX

Siranjeevi Dheenadhayalan

Paperback

Current price ₹1,744
Original price ₹1,960
Original price ₹1,960
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₹1,744
Current price ₹1,744

• Author(s): Siranjeevi Dheenadhayalan • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marketing - GeneralIn an era where consumer expectations are constantly evolving, the integration of artificial inte...

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The Three C's: Communication, Customer Service, & Chatbots

I. Edmondson

Paperback

Current price ₹1,896
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
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₹1,896
Current price ₹1,896

• Author(s): I. Edmondson • Publisher: Booklocker.com • Publisher Imprint: Booklocker.com • BISAC: Customer RelationsThe world that our forefathers knew no longer exists, and the world in which most of us grew up is no longer here either. Science...

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The Art of Customer Service: Understanding the best techniques for customer service.

Patrick Sanchez

Paperback

Current price ₹890
Original price ₹950
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• Author(s): Patrick Sanchez • Publisher: Palmetto Publishing • Publisher Imprint: Palmetto Publishing • BISAC: Customer RelationsUnleashing the Power of Positive Energy in Business: A Guide to Transforming Customer Service through Empathy, Respe...

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The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

Jeff Toister

Paperback

Current price ₹1,444
Original price ₹1,608
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• Author(s): Jeff Toister • Publisher: Toister Performance Solutions • Publisher Imprint: Toister Performance Solutions • BISAC: Customer RelationsWhat if you could guarantee your customers an amazing experience, and then deliver on that promise ...

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Expanding CustomerService as a Profit Center: Striving for Excellenceand Competitive Advantage

Rob Reider

Paperback

Current price ₹1,544
Original price ₹2,156
Original price ₹2,156
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₹1,544
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• Author(s): Rob Reider • Publisher: Business Expert Press • Publisher Imprint: Business Expert Press • BISAC: Customer RelationsStriving for excellence in customer service is to gain the competitive advantage. It is the keystone for the business...

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A British Imperial Customs Union

William Gow

Paperback

Current price ₹1,336
Original price ₹1,512
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₹1,336
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• Author(s): William Gow • Publisher: Nabu Press • Publisher Imprint: Nabu Press • BISAC: GeneralThis is a reproduction of a book published before 1923. This book may have occasional imperfections such as missing or blurred pages, poor pictures,...

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I.T. in Crisis: A New Business Model

L. Paul Ouellette

Paperback

Current price ₹1,874
Original price ₹2,249
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₹1,874
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• Author(s): L. Paul Ouellette • Publisher: Authorhouse • Publisher Imprint: Authorhouse • BISAC: GeneralFor half a century at least, I.T. teams have focused on solving business problems through computer technology - and largely ignoring the huma...

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Käufliches Alter(n): Konstruktionen Subjektiven Alterserlebens in Der Marketingkommunikation

Christiane Nakao

Paperback

Current price ₹3,089
Original price ₹4,752
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₹3,089
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• Author(s): Christiane Nakao • Publisher: Springer vs • Publisher Imprint: Springer vs • BISAC: Marketing - GeneralChristiane Nakao untersucht Werbeanzeigen, die Bezug auf den Umgang mit dem eigenen Älterwerden nehmen, und analysiert ihre Werbeb...

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Atencion Estrategica al Cliente: Cómo gestionar la experiencia del cliente para aumentar el boca a boca positivo, desarrollar la lealtad y maximizar l

John Goodman

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Current price ₹3,075
Original price ₹3,430
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• Author(s): John Goodman • Publisher: Unitexto • Publisher Imprint: Unitexto • BISAC: Customer RelationsEn Atención estratégica al cliente, John Goodman propone un nuevo concepto para atender al cliente y demuestra como las empresas líderes lo u...

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The G.R.E.A.T. Retention Book

Vladislav Dobrokhotov

Paperback

Current price ₹1,394
Original price ₹1,470
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₹1,394
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• Author(s): Vladislav Dobrokhotov • Publisher: Aftersales Marketing Press • Publisher Imprint: Aftersales Marketing Press • BISAC: Marketing - GeneralThe G.R.E.A.T. Retention Method(TM) is a behavioural framework that enables organisations to de...

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The Connected Salesperson: Restoring the boulangerie smile in the omnichannel era

Benoit Mahe

Paperback

Current price ₹1,829
Original price ₹2,039
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₹1,829
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• Author(s): Benoit Mahe • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Mentoring & CoachingThanks to new technologies, retail has entered in the omnichannel ...

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Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

Noah Fleming

Paperback

Current price ₹1,142
Original price ₹1,568
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₹1,142
Current price ₹1,142

• Author(s): Noah Fleming • Publisher: Career Press • Publisher Imprint: Career Press • BISAC: Customer RelationsIgnore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may...

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Internationale Kunden-Lieferanten-Beziehungen: Determinanten - Steuerungsmechanismen - Beziehungsqualität

Ingo Kiedaisch

Paperback

Current price ₹3,776
Original price ₹5,808
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• Author(s): Ingo Kiedaisch • Publisher: Gabler Verlag • Publisher Imprint: Gabler Verlag • BISAC: Economics - GeneralRelationship Marketing ist eine der aktuellsten Vokabeln der derzeitigen Diskussion in Marketingwissenschaft und -praxis. Die Ma...

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