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Products
Happy Customers Faster Cash Hong Kong edition: A guide to effective communication in financial Customer Relationship Management
Alexander Lo
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• Author(s): Alexander Lo • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer Relations Do you struggle with customers who pay late? Are you afraid to lose cu...
View full detailsAdoption and Implementation of AI in Customer Relationship Management
Surabhi Singh
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• Author(s): Surabhi Singh • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsFocuses on the transformations that AI-powered CRM can bring to organisations in order to build better s...
View full detailsHarvard Business Review on Human Relations
Harvard Business Review
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• Author(s): Harvard Business Review • Publisher: Legare Street Press • Publisher Imprint: Legare Street Press • BISAC: CommerceThis work has been selected by scholars as being culturally important and is part of the knowledge base of civilizatio...
View full detailsWhen Digital Becomes Human: The Transformation of Customer Relationships
Steven Van Belleghem
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• Author(s): Steven Van Belleghem • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsWINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amoun...
View full detailsImpacts of Customer Relationship Management on Development of Corporations
Martin A. Moser
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• Author(s): Martin A. Moser • Publisher: Springer • Publisher Imprint: Springer Gabler • BISAC: Management - GeneralFrom the Back CoverThe overall goal of this book is the identification of design features and prerequisites for a CRM-system, whi...
View full detailsThe Art of Relationship Selling: How to Create Win-Win Outcomes That Generate Loyal, Long-Term Relationships and Maximise Profit
Andrew Nisbet
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• Author(s): Andrew Nisbet • Publisher: Grammar Factory Publishing • Publisher Imprint: Grammar Factory Publishing • BISAC: Sales & Selling - ManagementWe need trusting, customer-supplier relationships now more than ever.Technology allows us ...
View full detailsKundenorientierung für Innovationsstrategien auf Konsumgütermärkten
Jana Wick
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• Author(s): Jana Wick • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Marketing - GeneralInhaltsangabe: Inhaltsverzeichnis: Inhaltsverzeichnis: 1.Einleitung 2.Zielsetzung und Aufbau der Arbeit I.Grundlagen und begriffliche Abgrenz...
View full detailsWomen's Rights in Nigeria
Adeola Babatunde
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• Author(s): Adeola Babatunde • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: GeneralNigerian women are undeniably Nigerians. The status bestow on them, rights and privileges enjoyed by other Nigerians. More so, statistics reveals th...
View full detailsCustomer Centricity. Kundenorientierung im Marketing 4.0
Claus Hombrecher
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• Author(s): Claus Hombrecher • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Sales & Selling - GeneralStudienarbeit aus dem Jahr 2019 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,0, FOM Hochschule f...
View full detailsRecreation Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
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• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full detailsThe Solopreneur's Survival Kit: Essential Tools and Techniques for Managing Finances, Marketing, and Customer Relations
Lysander Winchester
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• Author(s): Lysander Winchester • Publisher: Lysander Winchester • Publisher Imprint: Lysander Winchester • BISAC: Accounting - GeneralEmbark on your journey as a thriving solopreneur with "The Solopreneur's Survival Kit," your definitive guide ...
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Jesse B. Good
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• Author(s): Jesse B. Good • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsAll organizations drive toward the goal of delivering the best possibl...
View full detailsHelping Customers Win: Customer Success Insights
Piyush Agrawal
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• Author(s): Piyush Agrawal • Publisher: Windy City Publishers • Publisher Imprint: Windy City Publishers • BISAC: Customer RelationsWhat drives customer success?Technology, processes, or the people involved?Customer success as an orchestrated bu...
View full detailsImproving Healthcare & Retail Customer Experiences
Theresa M. Gargano-Adamski
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• Author(s): Theresa M. Gargano-Adamski • Publisher: Theresa M. Gargano-Adamski • Publisher Imprint: Theresa M. Gargano-Adamski • BISAC: GeneralWhen customers are disappointed with a product or service at any touchpoint along their journey, they ...
View full detailsThe CX Edge: Critical Customer Experience Questions to ATTRACT, KEEP and WOW Customers
Jeff Tobe
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• Author(s): Jeff Tobe • Publisher: R. R. Bowker • Publisher Imprint: R. R. Bowker • BISAC: Customer RelationsYou know that 'customer experience' is the new corporate buzzword and yet, it seems like a lot of fluff to you...UNTIL NOW! Customer exp...
View full detailsThe Customer Loyalty Solution
Arthur Middleton Hughes
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• Author(s): Arthur Middleton Hughes • Publisher: McGraw-Hill • Publisher Imprint: McGraw-Hill • BISAC: Customer RelationsFrom the Back CoverHow Today's Marketing Leaders Have Bypassed the "Experts" to Craft Effective, Inexpensive Customer Loyalt...
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Andrew Stothert
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• Author(s): Andrew Stothert • Publisher: Brand Vista • Publisher Imprint: Brand Vista • BISAC: Customer RelationsHot CX is silo bustin', data rich, fast and flexible. It drives revenue and cuts costs. Hot CX forces differentiation, keeps custome...
View full detailsCustomer Success Mastery: 50 Strategies to Retain Customers, Drive Revenue, and Ignite Business Growth.
Jeffrey Ray Rogers
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• Author(s): Jeffrey Ray Rogers • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsJump-start your customer success journey with "The Customer Success Handbook," your go-to guide for maste...
View full detailsFrosted with Care: Sweet tips for creating unforgettable customer experiences
Cailean Gysler
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• Author(s): Cailean Gysler • Publisher: Front Line Book Publishing Inc. • Publisher Imprint: Front Line Book Publishing Inc. • BISAC: Customer RelationsFrosted with Care reveals the sweet secrets behind building a thriving business. Written by C...
View full detailsCustomers Are the Answer to Everything: How to Get and Keep All the Customers Your Business Wants
Martha Hanlon
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• Author(s): Martha Hanlon • Publisher: Morgan James Publishing • Publisher Imprint: Morgan James Publishing • BISAC: Customer RelationsThe goal of "Customers are the Answer to Everything" is to show each individual business how they can find cus...
View full detailsKundenorientierung: Grundlagen, Modelle Und Best Practices Für Eine Erfolgreiche Transformation
Jörg Staudacher
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• Author(s): Jörg Staudacher • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch definiert verbindlich den Begriff Kundenorientierung, vermittelt die Grundlagen der kundenorientierten Unternehm...
View full detailsThe Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
Shep Hyken
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View full detailsKundenbindung durch Social Media in der Versicherungsbranche
Alexandra Gehrken
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• Author(s): Alexandra Gehrken • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2013 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,3, FOM Hochschule für Oekono...
View full detailsAI-Powered Customer Experience Platforms: A Leader's Guide to Revolutionizing CX
Siranjeevi Dheenadhayalan
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View full detailsThe Three C's: Communication, Customer Service, & Chatbots
I. Edmondson
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• Author(s): I. Edmondson • Publisher: Booklocker.com • Publisher Imprint: Booklocker.com • BISAC: Customer RelationsThe world that our forefathers knew no longer exists, and the world in which most of us grew up is no longer here either. Science...
View full detailsThe Art of Customer Service: Understanding the best techniques for customer service.
Patrick Sanchez
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• Author(s): Patrick Sanchez • Publisher: Palmetto Publishing • Publisher Imprint: Palmetto Publishing • BISAC: Customer RelationsUnleashing the Power of Positive Energy in Business: A Guide to Transforming Customer Service through Empathy, Respe...
View full detailsThe Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
Jeff Toister
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• Author(s): Jeff Toister • Publisher: Toister Performance Solutions • Publisher Imprint: Toister Performance Solutions • BISAC: Customer RelationsWhat if you could guarantee your customers an amazing experience, and then deliver on that promise ...
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Rob Reider
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• Author(s): Rob Reider • Publisher: Business Expert Press • Publisher Imprint: Business Expert Press • BISAC: Customer RelationsStriving for excellence in customer service is to gain the competitive advantage. It is the keystone for the business...
View full detailsA British Imperial Customs Union
William Gow
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• Author(s): William Gow • Publisher: Nabu Press • Publisher Imprint: Nabu Press • BISAC: GeneralThis is a reproduction of a book published before 1923. This book may have occasional imperfections such as missing or blurred pages, poor pictures,...
View full detailsI.T. in Crisis: A New Business Model
L. Paul Ouellette
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• Author(s): L. Paul Ouellette • Publisher: Authorhouse • Publisher Imprint: Authorhouse • BISAC: GeneralFor half a century at least, I.T. teams have focused on solving business problems through computer technology - and largely ignoring the huma...
View full detailsKäufliches Alter(n): Konstruktionen Subjektiven Alterserlebens in Der Marketingkommunikation
Christiane Nakao
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• Author(s): Christiane Nakao • Publisher: Springer vs • Publisher Imprint: Springer vs • BISAC: Marketing - GeneralChristiane Nakao untersucht Werbeanzeigen, die Bezug auf den Umgang mit dem eigenen Älterwerden nehmen, und analysiert ihre Werbeb...
View full detailsAtencion Estrategica al Cliente: Cómo gestionar la experiencia del cliente para aumentar el boca a boca positivo, desarrollar la lealtad y maximizar l
John Goodman
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• Author(s): John Goodman • Publisher: Unitexto • Publisher Imprint: Unitexto • BISAC: Customer RelationsEn Atención estratégica al cliente, John Goodman propone un nuevo concepto para atender al cliente y demuestra como las empresas líderes lo u...
View full detailsThe G.R.E.A.T. Retention Book
Vladislav Dobrokhotov
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• Author(s): Vladislav Dobrokhotov • Publisher: Aftersales Marketing Press • Publisher Imprint: Aftersales Marketing Press • BISAC: Marketing - GeneralThe G.R.E.A.T. Retention Method(TM) is a behavioural framework that enables organisations to de...
View full detailsThe Connected Salesperson: Restoring the boulangerie smile in the omnichannel era
Benoit Mahe
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• Author(s): Benoit Mahe • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Mentoring & CoachingThanks to new technologies, retail has entered in the omnichannel ...
View full detailsDealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
Noah Fleming
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• Author(s): Noah Fleming • Publisher: Career Press • Publisher Imprint: Career Press • BISAC: Customer RelationsIgnore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may...
View full detailsInternationale Kunden-Lieferanten-Beziehungen: Determinanten - Steuerungsmechanismen - Beziehungsqualität
Ingo Kiedaisch
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• Author(s): Ingo Kiedaisch • Publisher: Gabler Verlag • Publisher Imprint: Gabler Verlag • BISAC: Economics - GeneralRelationship Marketing ist eine der aktuellsten Vokabeln der derzeitigen Diskussion in Marketingwissenschaft und -praxis. Die Ma...
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