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Search results for “[Subject: customer-relations]”

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Organizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships

Patricia M. Sias

Paperback

Current price ₹11,773
Original price ₹16,818
Original price ₹16,818
Original price ₹16,818
(-30%)
₹11,773
Current price ₹11,773

• Author(s): Patricia M. Sias • Publisher: Sage Publications, Inc • Publisher Imprint: Sage Publications, Inc • BISAC: Business Communication - General"Organizing Relationships makes a contribution to the discipline in its treatment of this area ...

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Customer Service Essentials: Lessons for Africa and Beyond

Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah

Paperback

Current price ₹5,928
Original price ₹5,978
Original price ₹5,978
Original price ₹5,978
(-1%)
₹5,928
Current price ₹5,928

• Author(s): Robert E. Hinson | Ogechi Adeola | Kojo Oppong Nkrumah • Publisher: Information Age Publishing • Publisher Imprint: Information Age Publishing • BISAC: Customer RelationsCustomer Service Essentials is a must-read and a definitive sou...

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Balancing Customer Expectations "The Truth Unveiled": "A guide uncovering the realities of managing customer relationships, balancing respect and boun

Jagadeesan Subramanian

Paperback

Current price ₹1,658
Original price ₹1,764
Original price ₹1,764
Original price ₹1,764
(-6%)
₹1,658
Current price ₹1,658

• Author(s): Jagadeesan Subramanian • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Professional Development"Balancing Customer Expectations - The Truth Unveiled" offers a refreshing perspective on customer relations, challen...

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Kundenbindung als Erfolgsfaktor in der Tourismus- und Freizeitwirtschaft

Stefan Pöll

Paperback

Current price ₹2,256
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
(-14%)
₹2,256
Current price ₹2,256

• Author(s): Stefan Pöll • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralAkademische Arbeit aus dem Jahr 2016 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1, Management Center Innsbruck ...

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The Enneagram for Relationships: Transform Your Connections with Friends, Family, Colleagues, and in Love

Ashton, Ma Whitmoyer-Ober

Paperback

Current price ₹1,169
Original price ₹1,568
Original price ₹1,568
Original price ₹1,568
(-25%)
₹1,169
Current price ₹1,169

• Author(s): Ashton, Ma Whitmoyer-Ober • Publisher: Rockridge Press • Publisher Imprint: Rockridge Press • BISAC: Interpersonal RelationsCultivate deeper relationships--a guide to the power of the Enneagram. We all relate to the people around us ...

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Unbreakable: A proven process for building unbreakable relationships with customers

John Breeze

Paperback

Current price ₹605
Original price ₹665
Original price ₹665
Original price ₹665
(-9%)
₹605
Current price ₹605

• Author(s): John Breeze • Publisher: CX Publishing House Inc. • Publisher Imprint: CX Publishing House Inc. • BISAC: Customer RelationsDid you know only 6% of brands have actually reached the highest level of CX Transformation and are effectivel...

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The Ten Commandments of Customer Service

Richard Corrente

Paperback

Current price ₹1,356
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-8%)
₹1,356
Current price ₹1,356

• Author(s): Richard Corrente • Publisher: Outskirts Press • Publisher Imprint: Outskirts Press • BISAC: Customer RelationsAre you sick and tired of bad customer service? We all are! Do you feel customer service is becoming a dying art? We all do...

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Consumers and Services

Mark Gabbott

Paperback

Current price ₹7,505
Original price ₹9,006
Original price ₹9,006
Original price ₹9,006
(-17%)
₹7,505
Current price ₹7,505

• Author(s): Mark Gabbott • Publisher: Wiley • Publisher Imprint: Wiley • BISAC: Customer RelationsThis approach to service marketing from a consumer perspective integrates information on service consumption from from a variety of sources. It est...

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Hearing the Voice of the Customer

Bill Inmon

Paperback

Current price ₹1,737
Original price ₹2,446
Original price ₹2,446
Original price ₹2,446
(-29%)
₹1,737
Current price ₹1,737

• Author(s): Bill Inmon • Publisher: Technics Publications • Publisher Imprint: Technics Publications • BISAC: Consumer Behavior - GeneralIncrease the awareness of your customer's behavior to survive and excel within your industry.One hundred yea...

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Urban Environment, Travel Behavior, Health, and Resident Satisfaction

Anzhelika Antipova

Paperback

Current price ₹6,610
Original price ₹10,169
Original price ₹10,169
Original price ₹10,169
(-35%)
₹6,610
Current price ₹6,610

• Author(s): Anzhelika Antipova • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Sociology - UrbanFrom the Back CoverThis book explores the intersections of urban development, travel patterns, and health. Currently, there is...

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The Art and Science of Building Customer Trust: How to Fast-Track Trust and Earn New, Repeat and Referral Business

David Penglase

Paperback

Current price ₹1,867
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-5%)
₹1,867
Current price ₹1,867

• Author(s): David Penglase • Publisher: David Penglase Seminars • Publisher Imprint: David Penglase Seminars • BISAC: Business Communication - GeneralMost people realise the importance of trust in their personal and professional life. In today's...

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Don't Shoot the Customer

Derek Warinner, Lorraine Guerra

Paperback

Current price ₹1,371
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
(-7%)
₹1,371
Current price ₹1,371

• Author(s): Derek Warinner | Lorraine Guerra • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: Customer RelationsThe customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explo...

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Der Einfluss Des Kundenverhaltens Auf Die Kundenzufriedenheit: Eine Untersuchung Des Kundenkontakts Aus Der Anforderungen-Ressourcen Perspektive

Marei Bednarek

Paperback

Current price ₹4,462
Original price ₹6,864
Original price ₹6,864
Original price ₹6,864
(-35%)
₹4,462
Current price ₹4,462

• Author(s): Marei Bednarek • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Marketing - GeneralDa der Erfolg von Unternehmen ma geblich von der Zufriedenheit der Kunden abh�ngt, ist es besonders wichtig, alle M�glichkei...

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The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business

Alan Pennington

Paperback

Current price ₹1,271
Original price ₹2,276
Original price ₹2,276
Original price ₹2,276
(-44%)
₹1,271
Current price ₹1,271

• Author(s): Alan Pennington • Publisher: FT Press • Publisher Imprint: FT Press • BISAC: Customer RelationsCustomer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tr...

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Law Firm Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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The I2I Relationship Framework

Avigail Gordon

Paperback

Current price ₹2,625
Original price ₹2,975
Original price ₹2,975
Original price ₹2,975
(-12%)
₹2,625
Current price ₹2,625

• Author(s): Avigail Gordon • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marriage & Long Term RelationshipsThe I2I Relationship Framework is a structured guide for couples who want to understand t...

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Learn Microsoft Dynamics 365 Customer Service: Building Stronger Relationships Through Better Service

Infowave Mrv

Paperback

Current price ₹2,623
Original price ₹2,940
Original price ₹2,940
Original price ₹2,940
(-11%)
₹2,623
Current price ₹2,623

• Author(s): Infowave Mrv • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Information ManagementLearn Microsoft Dynamics 365 Customer Service Building Stronger Relationships Through Better Service A comp...

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Customer Service: The Kingpin of Business Success in Africa

Emmanuel Danstan Chinunda

Paperback

Current price ₹1,813
Original price ₹2,176
Original price ₹2,176
Original price ₹2,176
(-17%)
₹1,813
Current price ₹1,813

• Author(s): Emmanuel Danstan Chinunda • Publisher: Xlibris • Publisher Imprint: Xlibris • BISAC: Customer Relations

Total Relationship Marketing

Evert Gummesson

Paperback

Current price ₹7,918
Original price ₹9,502
Original price ₹9,502
Original price ₹9,502
(-17%)
₹7,918
Current price ₹7,918

• Author(s): Evert Gummesson • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Marketing - GeneralThis third edition of Total Relationship Marketing confirms it as a classic text on the subject of relationship marketing and CRM, area...

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Customer Relationship Management: Concepts, Applications and Technologies

Daniel D. Prior

Paperback

Current price ₹6,949
Original price ₹9,265
Original price ₹9,265
Original price ₹9,265
(-25%)
₹6,949
Current price ₹6,949

• Author(s): Daniel D. Prior • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsThis highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, application...

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Grace Learns about Yalda

Fard, Ellie

Paperback

Current price ₹1,077
Original price ₹1,133
Original price ₹1,133
Original price ₹1,133
(-5%)
₹1,077
Current price ₹1,077

• Author(s): Fard | Ellie • Publisher: Independently Published • Publisher Imprint: Independently Published • Subject: Foreign Languages • BISAC: Schools - Levels - Early Childhood (Incl. Preschool & KinderThis book is a simple explanation of...

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Lifelong Loyal Clients: How Smart Professionals Turn Relationships Into Revenues

Deb Brown

Paperback

Current price ₹1,725
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-12%)
₹1,725
Current price ₹1,725

• Author(s): Deb Brown • Publisher: Indie Books International • Publisher Imprint: Indie Books International • BISAC: Customer RelationsRelationships are the Foundation of a Long-lasting BusinessAt one point or another all businesses have lost cl...

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From Traditional Customer Experience to Humans Signals Intelligence: How do you know a customer is leaving when Traditional Customer Success says ever

Jeroen Volk Ra Msc

Paperback

Current price ₹2,083
Original price ₹2,343
Original price ₹2,343
Original price ₹2,343
(-11%)
₹2,083
Current price ₹2,083

• Author(s): Jeroen Volk Ra Msc • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marketing - GeneralFrom Traditional Customer Success to Human Signals IntelligenceHow do you know a customer is leaving whe...

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Insiders Know-How: Customer Service

Kizzi Nkwocha

Paperback

Current price ₹3,097
Original price ₹3,528
Original price ₹3,528
Original price ₹3,528
(-12%)
₹3,097
Current price ₹3,097

• Author(s): Kizzi Nkwocha • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsThe essential guide for all customer service professionals. Written by...

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Stick Like Glue: How to Create an Everlasting Bond with Your Customers So They Spend More, Stay Longer, and Refer More!

Jim Palmer

Paperback

Current price ₹1,757
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
(-10%)
₹1,757
Current price ₹1,757

• Author(s): Jim Palmer • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCreate an Everlasting Bond with Your Customers so They Spend More, Stay L...

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We Are Buyers. You Are Sellers. You're Busted.

Dick Lee

Paperback

Current price ₹2,640
Original price ₹3,006
Original price ₹3,006
Original price ₹3,006
(-12%)
₹2,640
Current price ₹2,640

• Author(s): Dick Lee • Publisher: Lulu Publishing Services • Publisher Imprint: Lulu Publishing Services • BISAC: GeneralLee's often humorous but sometimes sad documentation of the long-term erosion of buyer-seller relations is a "must read" for...

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Remember Me...I Am the Customer!: A Customer Service Tool

Ruby L. Radford

Paperback

Current price ₹1,506
Original price ₹1,519
Original price ₹1,519
Original price ₹1,519
(-1%)
₹1,506
Current price ₹1,506

• Author(s): Ruby L. Radford • Publisher: Authorhouse • Publisher Imprint: Authorhouse • BISAC: Customer Relations

Customer loyalty in retail. Case study of Marks and Spencer

Katarzyna Szydlowska

Paperback

Current price ₹4,903
Original price ₹5,733
Original price ₹5,733
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(-14%)
₹4,903
Current price ₹4,903

• Author(s): Katarzyna Szydlowska • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesBachelor Thesis from the year 2016 in the subject Communications - Public Relations, Advertising, Marketing, Social Media, g...

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Retail Customer Service Training: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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PR vs. Marketing - should they be partners or rivals?: PR in Deutschland

Janine Pentzold

Paperback

Current price ₹1,772
Original price ₹2,049
Original price ₹2,049
Original price ₹2,049
(-14%)
₹1,772
Current price ₹1,772

• Author(s): Janine Pentzold • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2006 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note:...

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Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results

Renee Evenson

Paperback

Current price ₹1,542
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-21%)
₹1,542
Current price ₹1,542

• Author(s): Renee Evenson • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsFrom the Back CoverCustomers aren't always right. And they're not always pleasant. Sometimes they can be rude, combative, or downright obnoxious...

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Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines

Adam Toporek

Paperback

Current price ₹1,374
Original price ₹1,517
Original price ₹1,517
Original price ₹1,517
(-9%)
₹1,374
Current price ₹1,374

• Author(s): Adam Toporek • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsFrom the Back Cover"In Be Your Customer's Hero, Adam Toporek tackles not just the theory of customer service strategy, but the day-to-day actions...

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Kundenbindung bei Millennials im Retail-Banking unter dem Einfluss der Digitalisierung: Eine empirische Analyse zur Entwicklung einer Handlungsempfehl

Hanna Fühner

Paperback

Current price ₹5,106
Original price ₹5,969
Original price ₹5,969
Original price ₹5,969
(-14%)
₹5,106
Current price ₹5,106

• Author(s): Hanna Fühner • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralBachelorarbeit aus dem Jahr 2019 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,7, Brand Academy Hamburg, Sprach...

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Happy Customers Faster Cash: Turning debtors into customers who pay on time

Cliff Wynn

Paperback

Current price ₹1,723
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
(-12%)
₹1,723
Current price ₹1,723

• Author(s): Cliff Wynn • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsHappy Customers Faster Cash is for anyone who has to deal with the day to...

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Better Customer Service: Simple Rules You Can Apply Today

Edward C. Brewer

Paperback

Current price ₹3,054
Original price ₹4,697
Original price ₹4,697
Original price ₹4,697
(-35%)
₹3,054
Current price ₹3,054

• Author(s): Edward C. Brewer • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsThis readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve...

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Clientología para Gerentes Virtuosos: Un enfoque estratégico entre la Experiencia del cliente (CX) el servicio (CS) y el compromiso del equipo en crec

Raúl Camacho Rodríguez

Paperback

Current price ₹1,688
Original price ₹1,928
Original price ₹1,928
Original price ₹1,928
(-12%)
₹1,688
Current price ₹1,688

• Author(s): Raúl Camacho Rodríguez • Publisher: Araca • Publisher Imprint: Araca • BISAC: Customer Relations