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Turning Rants Into Raves: Turn Your Customers On Before They Turn On YOU!
Carol Heady
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• Author(s): Carol Heady • Publisher: Rant and Rave Company, Inc. • Publisher Imprint: Rant and Rave Company, Inc. • BISAC: Customer RelationsThe book is written for CEO's, business owners and managers that want to improve the experience they are...
View full detailsKundenbeziehungsmanagement/CRM: Determinanten der Kundenbindung, verhaltenswissenschaftliche Konzepte, Werkzeuge, Wechselwirkungen unter Einbezug von
Daniel Schürle
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• Author(s): Daniel Schürle • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralDiplomarbeit aus dem Jahr 2013 im Fachbereich BWL - Handel und Distribution, Note: 1,7, Hochschule Aalen, Veranstaltung: Internatio...
View full detailsDealership Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
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• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full details100 Quotes on Customer Loyalty
Strategy Leadership Collection
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• Author(s): Strategy Leadership Collection • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Management - GeneralUnlock the secrets to building and maintaining customer loyalty with 100 Quotes about Custo...
View full detailsHow to Mind-Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships
David P. Snyder
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• Author(s): David P. Snyder • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsDiscover how to use the principles of behavioral psychology (made easy and accessible) to master the art and science of salesmanship.What's th...
View full detailsCustomer Experience Design Book: Simplest Way to Understand the Fundamentals of Customer Experience in the Digital Age
Rajat Chawla
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• Author(s): Rajat Chawla • Publisher: Notion Press Media Pvt Ltd • Publisher Imprint: Notion Press Media Pvt Ltd • BISAC: Customer RelationsThis is said to be the 'Age of the Customer' where business battles will be won through differentiated cu...
View full detailsAlive & Well!: The simplicity behind getting your customers' loyalty... and keeping it.
José Antonio Fernández Carbajal
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• Author(s): José Antonio Fernández Carbajal • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsLosing customers is the worst enemy of executives and entrepreneurs. It impacts revenue and ...
View full detailsCustomer Loyalty: How to Retain Your Customer Base Through Loyalty
Anthony Ekanem
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• Author(s): Anthony Ekanem • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Customer Relations
Jo Tum Kaho
Prashant V. Shrivastava
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• Author(s): Prashant V. Shrivastava • Publisher: Notion Press Media Pvt Ltd • Publisher Imprint: Notion Press Media Pvt Ltd • BISAC: Subjects & Themes - GeneralJo Tum Kaho is a collection of 100 selected poems written by Prashant V Shrivasta...
View full detailsKundenkarten
Julia Teichmann
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• Author(s): Julia Teichmann • Publisher: Tectum - Der Wissenschaftsverlag • Publisher Imprint: Tectum - Der Wissenschaftsverlag • BISAC: Marketing - GeneralKundenkarten gelten als das Bindungsinstrument schlechthin. Das hohe Lied der Kundenbindu...
View full detailsKundenbindung Bei Gesetzlichen Krankenversicherungen: Eine Analyse Der Einflussfaktoren Und Entwicklung Eines Kundenbindungsmodells
Imogen Blicker
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• Author(s): Imogen Blicker • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDie Arbeit bietet nicht nur wissenschaftliche Erkenntnisse, sondern auch konkrete Handlungsempfehlungen für ein zukunftsfähig...
View full detailsCustomers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia: Customers Switching Intentions Behavior in Retail Hypermarket
Samrena Jabeen, Abu Bakar Abdul Hamid
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• Author(s): Samrena Jabeen | Abu Bakar Abdul Hamid • Publisher: Partridge Publishing Singapore • Publisher Imprint: Partridge Publishing Singapore • BISAC: Marketing - GeneralRetail Service Quality is a vital driver in determining customer satis...
View full detailsAMAZON FBA MADE SIMPLE [3 in 1 Compilation]: : How to Find & Evaluate Suppliers, Increase Your Amazon Sales, and Launch a Million Dollar Ecommerce Bra
Red Mikhail
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• Author(s): Red Mikhail • Publisher: Walt Grace Media • Publisher Imprint: Walt Grace Media • BISAC: Small Business - GeneralLearn How to Find & Evaluate Suppliers, Increase Your Amazon Sales, and Launch a Million Dollar Ecommerce BrandHere'...
View full detailsRelationship marketing in retail micro-enterprises
Laiana de Cassia Quadros Araujo
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• Author(s): Laiana de Cassia Quadros Araujo • Publisher: Our Knowledge Publishing • Publisher Imprint: Our Knowledge Publishing • BISAC: Production & Operations ManagementThis book presents studies on the evolutionary process of marketing in...
View full detailsManagement Ethics
Norman E. Bowie
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• Author(s): Norman E. Bowie • Publisher: Wiley • Publisher Imprint: Blackwell • Subject: Business ManagementManagement Ethics is an indispensable resource and guide to the issues and debates within the ethics of management. It includes examinati...
View full detailsBefore They Ask
Michael R. Hoffman
Paperback
• Author(s): Michael R. Hoffman • Publisher: Customer Worthy Publishing • Publisher Imprint: Customer Worthy Publishing • BISAC: Customer Relations
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Renee Evenson
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• Author(s): Renee Evenson • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsFrom the Back CoverIt's not about marketing, demand, distribution, or even a great product. The number-one key to your business success is custo...
View full detailsCustomer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategie
Aryana Konnor
Paperback
• Author(s): Aryana Konnor • Publisher: Zen Mastery Srl • Publisher Imprint: Zen Mastery Srl • BISAC: Customer RelationsCustomer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and...
View full detailsDamn, That's A Great Subject Line!: Over 3000 super powered subject lines and headlines that will get your customers to open, click and buy.
Marny Bassett
Paperback
• Author(s): Marny Bassett • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: E-Commerce - Internet MarketingA swipe file gold mine of the best subject lines, headlin...
View full detailsCustomer Relationship Management: Concept, Strategy, and Tools
V. Kumar
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• Author(s): V. Kumar • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverThis book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we kno...
View full detailsThe Art of Gaining and Retaining Customers
Vannessa Uhlein, Neele Claussen
Paperback
• Author(s): Vannessa Uhlein | Neele Claussen • Publisher: VDM Verlag Dr. Mueller E.K. • Publisher Imprint: VDM Verlag Dr. Mueller E.K. • BISAC: Marketing - GeneralAs classical mass advertising is losing effectiveness to generate revenues, market...
View full detailsEntstehung und Wirkung von Kundenzufriedenheit und Kundenbindung
Niklas Elser
Paperback
• Author(s): Niklas Elser • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2016 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 3, Fachhochschule Südwestfalen; Abt...
View full detailsHuman Relations. Self Esteem and Human Relations
Samson Esudu
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• Author(s): Samson Esudu • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralEssay from the year 2015 in the subject Business economics - Offline Marketing and Online Marketing, ( Atlantic International Universi...
View full detailsCustomer Service Rules!: 52 Ways to Create A Customer-Centric Business
Steve Hickner
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• Author(s): Steve Hickner • Publisher: Brigantine Media • Publisher Imprint: Brigantine Media • BISAC: Customer Relations"The customer is not always right, but he or she is always the customer." That's customer service expert Don Gallegos' mantr...
View full detailsCustomer Engagement: Contemporary Issues and Challenges
Roderick J. Brodie, Linda D. Hollebeek, Jodie Conduit
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• Author(s): Roderick J. Brodie | Linda D. Hollebeek | Jodie Conduit • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Consumer Behavior - GeneralHow customers and consumer behavior have been changing due to technology and other forc...
View full detailsCustomer Service vs. Customer Experience - A Business Growth Guide
Ferdy Saitta
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• Author(s): Ferdy Saitta • Publisher: Questquill Books • Publisher Imprint: Questquill Books • BISAC: Customer RelationsUnlock the Secrets to Business Growth through Customer Service Excellence!In today's competitive business landscape, exceptio...
View full detailsCustomer Centricity: Grundlagen Und Praktische Anwendungsfälle in Der Kundenorientierten Unternehmensführung
Mahmut Arica, Annett Wolf
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• Author(s): Mahmut Arica | Annett Wolf • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch befasst sich mit der kundenzentrierten Ausrichtung von Unternehmen. Die Beitragsautorinnen und Beitra...
View full detailsThe Customer Centric Sales Process: Aligning Sales to the Buyer's Journey
Jeff Nguyen
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• Author(s): Jeff Nguyen • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Sales & Selling - ManagementTransform Sales Teams to Boost GrowthClosing deals requires deeply understanding buyer needs, valu...
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Marty Seldman, John Futterknecht, Ben Sorensen
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• Author(s): Marty Seldman | John Futterknecht | Ben Sorensen • Publisher: Optimum Press • Publisher Imprint: Optimum Press • BISAC: Customer RelationsWhat do championship poker players and world-class salespeople have in common? The ability to r...
View full detailsThe Customer Driven Company
Richard C. Whiteley
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• Author(s): Richard C. Whiteley • Publisher: Basic Books • Publisher Imprint: Basic Books • BISAC: Management - GeneralRated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now rec...
View full detailsWho's the Boss?: An employee's handbook, a how-to for the counter person, a primer on customer relations
L. J. Martin
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• Author(s): L. J. Martin • Publisher: Wolfpack Productions • Publisher Imprint: Wolfpack Productions • BISAC: EducationIf you're vain enough to think you're the boss just because you own the company or are the manager, don't bother reading this ...
View full detailsInnovatives Customer Relationship Marketing: Strategie - Technologie - Organisation
Manuel Hinz, Markus Wubben
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• Author(s): Manuel Hinz | Markus Wubben • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsDas CRM-Handbuch für Einsteiger und Profis im Bereich Ku...
View full detailsBrand Communities. Chancen und Risiken für die Kundenbeziehung
Anonym
Paperback
• Author(s): Anonym • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2019 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 2,0, Spr...
View full detailsCustomer Relationship Management
K. C. Bhanu, G. Mokesh Rayalu, K. Vasu
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• Author(s): K. C. Bhanu | G. Mokesh Rayalu | K. Vasu • Publisher: Scholars' Press • Publisher Imprint: Scholars' Press • BISAC: Production & Operations ManagementCustomer Relationship Management (CRM) enables an organization to better manage...
View full detailsPersonal Relationships: The Effect on Employee Attitudes, Behavior, and Well-Being
Lillian Turner de To Eby
Paperback
• Author(s): Lillian Turner de To Eby • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Industrial & Organizational PsychologyWe know that positive, fulfilling and satisfying relationships are strong predictors of life...
View full detailsGuía Rápida de Servicio al Cliente
Giancarlo Hernandez Vela
Paperback
• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsLa obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualqui...
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