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Products
Converting Customers to Clients: A Guide to Strengthen Your Business Relationships
Chris Wendel
Paperback
• Author(s): Chris Wendel • Publisher: Holden Publishing, Inc. • Publisher Imprint: Holden Publishing, Inc. • BISAC: Customer RelationsYour relationship with a client is as important as having a service to provide a client. Without one, you'll ne...
View full detailsEveryday Service Excellence: Simple Strategies for Outstanding Customer Service
George Houston
Paperback
• Author(s): George Houston • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsEveryday Service Excellence" is your practical guide to mastering customer service in any setting. In this bo...
View full detailsTalop Client Relationship Management
William a. Howatt
Paperback
• Author(s): William a. Howatt • Publisher: Way with Words • Publisher Imprint: Way with Words • BISAC: Customer RelationsClient relationship management (CRM) results in great service to the client, but it is so much more than service with a smil...
View full detailsCustomer Experience: 3 Simple Tools To Transform One Time Consumers Into Loyal Customers
Mba Wess Walters
Paperback
• Author(s): Mba Wess Walters • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCUSTOMER EXPERIENCE 3 Simple Tools is the result of 15 years of res...
View full detailsPassionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right!
Lior Arussy
Paperback
• Author(s): Lior Arussy • Publisher: Wiley • Publisher Imprint: Wiley • BISAC: Customer RelationsFrom the Back Cover"Lior Arussy's new book is another great addition to his work on the theme of improving the customer experience to build lasting ...
View full detailsHandbook of Relationship Marketing
Jagdish N. Sheth, Atul Parvatiyar
Paperback
• Author(s): Jagdish N. Sheth | Atul Parvatiyar • Publisher: Sage Publications • Publisher Imprint: Sage South Asia • Subject: Business ManagementAs businesses increasingly stress the importance of cooperation and collaboration with suppliers and...
View full detailsWie können Kundenbeziehungen im Outsourcing mittels Customer Relationship Management gesteuert werden?
Jochen Daum
Paperback
• Author(s): Jochen Daum • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralDiplomarbeit aus dem Jahr 2018 im Fachbereich BWL - Controlling, Note: 1,7, Hochschule Wismar, Sprache: Deutsch, Abstract: Kundenmanag...
View full detailsCustomer Service Handbook
Valerie H. Lunden
Paperback
• Author(s): Valerie H. Lunden • Publisher: Bright Performance, Limited • Publisher Imprint: Bright Performance, Limited • BISAC: Customer RelationsThis book discusses the why, when and how to offer customer service (the right way). The right way...
View full detailsKundenclubs & More: Innovative Konzepte Zur Kundenbindung
Wolfgang Hartmann, Ralf T. Kreutzer, Holger Kuhfuß
Paperback
• Author(s): Wolfgang Hartmann | Ralf T. Kreutzer | Holger Kuhfuß • Publisher: Gabler Verlag • Publisher Imprint: Gabler Verlag • BISAC: Management - GeneralBesser als jedes andere Marketinginstrument bieten Kundenclubs die Möglichkeit, den Kunde...
View full detailsPersönliche Beratung versus Online Beratung: Kundenerwartungen gegenüber der Beratungsqualität bei IT-Produkten
André Preuninger
Paperback
• Author(s): André Preuninger • Publisher: Diplomica Verlag • Publisher Imprint: Diplomica Verlag • BISAC: Management - GeneralDas Internet ist durch extrem schnelle und zielgerichtete Information und Kommunikation gekennzeichnet. Es bietet sowoh...
View full detailsA Guide to Customer Service Excellence
James Vanantwerp
Paperback
• Author(s): James Vanantwerp • Publisher: Xlibris • Publisher Imprint: Xlibris • BISAC: Customer Relations
Kundenkarten als effektive Kundenbindungsinstrumente im modernen Marketing
Liana Reuther
Paperback
• Author(s): Liana Reuther • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2023 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Private Fachhochschule Göttingen, Sprach...
View full detailsStatistische Uebersicht Der Wichtigsten Gegenstände Des Verkehrs Und Verbrauchs Im Preussischen Staate Und Im Deutschen Zollverbande, in Dem Zeltraume
Karl Friedrich Wilhelm Dieterici
Paperback
• Author(s): Karl Friedrich Wilhelm Dieterici • Publisher: Nabu Press • Publisher Imprint: Nabu Press • BISAC: Economic HistoryStatistische Uebersicht Der Wichtigsten Gegenst�nde Des Verkehrs Und Verbrauchs Im Preussischen Staate Und Im Deutschen...
View full detailsTransforming Customer-Brand Relationships: Use Emotional Connection to Build Loyalty
Christina Garnett
Paperback
• Author(s): Christina Garnett • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsHow can you move beyond transactions to create customer relationships that last? Transforming Customer-Brand Relationships is a prac...
View full details
Fattori di successo per la soddisfazione del cliente nella fase di avvio della relazione commerciale
Fattori di successo per la soddisfazione del cliente nella fase di avvio della relazione commerciale
Jonas Kocher
Paperback
• Author(s): Jonas Kocher • Publisher: Edizioni Sapienza • Publisher Imprint: Edizioni Sapienza • BISAC: Banks & Banking
Restaurant Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
Paperback
• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full detailsErfolgsfaktoren Von Customer-Relationship-Management-Implementierungen
Goetz Greve, Prof Dr Dr H. C. Sönke Albers
Paperback
• Author(s): Goetz Greve | Prof Dr Dr H. C. Sönke Albers • Publisher: Deutscher Universitatsverlag • Publisher Imprint: Deutscher Universitatsverlag • BISAC: Marketing - GeneralGoetz Greve präsentiert ein Konzept, mit dem der Erfolg von CRM in Un...
View full detailsImplikation des Service-Dominant Logic Ansatzes für das Customer Relationship Management
Stefan Klimczak
Paperback
• Author(s): Stefan Klimczak • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralBachelorarbeit aus dem Jahr 2018 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,3, Martin-Luther-Universität H...
View full detailsManaging Business Relationships
David Ford, Lars-Erik Gadde
Paperback
• Author(s): David Ford | Lars-Erik Gadde • Publisher: Wiley • Publisher Imprint: Wiley • Subject: Business ManagementAbout the Book The aim of this book is to encapsulate the research and understanding of the authors about the problems of compan...
View full detailsGlobal Politics
Andrew Heywood, Ben Whitham
Paperback
3.67 / 5.0
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• Author(s): Andrew Heywood | Ben Whitham • Publisher: Bloomsbury • Publisher Imprint: Bloomsbury Acad Indi • Subject: General BooksIn turbulent global times, your study of this subject is increasingly necessary and urgent. Featuring a new chapt...
View full detailsRelationship Marketing: Successful Strategies for the Age of the Customer
Regis McKenna
Paperback
• Author(s): Regis McKenna • Publisher: Basic Books • Publisher Imprint: Basic Books • BISAC: Marketing - GeneralFrom the author of the bestselling The Regis Touch, a simple process for building the crucial relationships that help a company domi...
View full detailsQuick Guide to Customer Service
Giancarlo Hernandez Vela
Paperback
• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsThe work in question explores in detail the importance of customer service in any business, espec...
View full detailsCustomer Service: Career Success Through Customer Loyalty
Paul R. Timm
Paperback
• Author(s): Paul R. Timm • Publisher: Pearson Education • Publisher Imprint: Pearson Education • BISAC: Customer RelationsCustomer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills tha...
View full detailsHappy Customers Faster Cash USA edition: A guide to effective communication in financial Customer Relationship Management
Cliff Wynn
Paperback
• Author(s): Cliff Wynn • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer Relations Do you struggle with customers who pay late? Are you afraid to lose cust...
View full detailsKompakt-Lexikon Internationale Wirtschaft: 2.000 Begriffe Nachschlagen, Verstehen, Anwenden
Springer Fachmedien Wiesbaden
Paperback
• Author(s): Springer Fachmedien Wiesbaden • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: International - Economics & TradeDas Lexikon für Studium und Praxis definiert mehr als 2.000 Stichwörter zu den Themen inter...
View full detailsCustomer Relationship Management and Business Driven Technology
Chimezie Kingsley Irobiko
Paperback
• Author(s): Chimezie Kingsley Irobiko • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsAdoption of strategies does not guarantee business survival in the world's digital economies, but ...
View full detailsElectronic Customer Relationship Management (E-CRM): Instrumente und Erfolgsfaktoren der Kundenbindung im Internet
Tobias Schmitz
Paperback
• Author(s): Tobias Schmitz • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralStudienarbeit aus dem Jahr 2005 im Fachbereich BWL - Allgemeines, Note: bestanden, Hochschule Niederrhein in M�nchengladbach, Veran...
View full detailsCorporation Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
Paperback
• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full detailsInvolving Customers in New Service Development
Bo Edvardsson, Per Kristensson, Peter Magnusson
Paperback
• Author(s): Bo Edvardsson | Per Kristensson | Peter Magnusson • Publisher: Imperial College Press • Publisher Imprint: Imperial College Press • BISAC: Customer RelationsThis book deals with how companies can involve customers or users in order t...
View full detailsInterstate Relations in Classical Greece: Morality and Power
Polly Low, Low Polly
Paperback
• Author(s): Polly Low | Low Polly • Publisher: Cambridge University Press • Publisher Imprint: Cambridge University Press • BISAC: Ancient - GreeceIn this book Dr Low explores the assumptions and principles which determined the conduct and repre...
View full detailsWhy Customers Don't Do What They're Supposed to and What to Do about It
Ferdinand F. Fournies
Paperback
• Author(s): Ferdinand F. Fournies • Publisher: McGraw-Hill Companies • Publisher Imprint: McGraw-Hill Companies • BISAC: Sales & Selling - GeneralFrom the New York Times Bestselling Author- Proven Methods for Getting Customers to BuyThis ful...
View full detailsDie Treiber Der Customer Experience: So Stärken Sie Die Kundenbeziehung Durch Die Gestaltung Des Einkaufserlebnisses
Andreas Toth
Paperback
• Author(s): Andreas Toth • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch zeigt die wesentlichen Treiber der Customer Experience am Beispiel des Handels auf. Eingebettet in ein Gesamtkonzep...
View full detailsCustomer Service Book
Laurel D. Malvern
Paperback
• Author(s): Laurel D. Malvern • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn an era where customer expectations are higher than ever, delivering exceptional service isn't just a co...
View full detailsCompetitive Advantage of Customer Centricity
Sathit Parniangtong
Paperback
• Author(s): Sathit Parniangtong • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverThis book presents strategies that put the customer at the center of an enterprise. It elaborates on the reasons fo...
View full detailsCRM for Dummies
Lars Helgeson
Paperback
• Author(s): Lars Helgeson • Publisher: For Dummies • Publisher Imprint: For Dummies • BISAC: Customer RelationsFrom the Back Cover Gain a complete picture of who your customers are Connect all aspects of your business with a CRM solution Automat...
View full detailsDer Kunde als freiwilliger Markenbotschafter: Analyse des Einflusses starker Marken auf prosoziales Konsumentenverhalten
Florian Klar
Paperback
• Author(s): Florian Klar • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralBachelorarbeit aus dem Jahr 2011 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,7, Ruhr-Universität Bochum, Spra...
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