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Products
Customer Relationship Management: The Art of Persuasion Techniques in Modern CRM for Nurturing Profitable Relationships
Jilesh
Paperback
• Author(s): Jilesh • Publisher: Dr. Jilesh • Publisher Imprint: Dr. Jilesh • BISAC: Customer RelationsFrom the desk of a Highly Rated UDEMY Instructor Unlock the transformative power of Customer Relationship Management (CRM) with "Customer Relat...
View full detailsOutcomes Over Output: Why Customer Behavior
Joshua Seiden
Paperback
• Author(s): Joshua Seiden • Publisher: MixIUK • Publisher Imprint: MixIUK • Subject: Business Management • BISAC: Consumer Behavior - GeneralIn the old days, when we made physical products, setting project goals wasn't that hard. But in today's ...
View full detailsGuía Rápida de Servicio al Cliente
Giancarlo Hernandez Vela
Paperback
• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsLa obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualqui...
View full detailsRediscovering Customer Success: A Mindset of Passion, Innovation, and Growth
Vincent Manlapaz
Paperback
• Author(s): Vincent Manlapaz • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn this era where customers are competing against their own limited time, changing priorities, and their co...
View full detailsUrsachen nachlassender Kundenbindung im 21. Jahrhundert
Sebastian Neininger
Paperback
• Author(s): Sebastian Neininger • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2010 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,3, Fachhochschule Trier - ...
View full detailsSecrets Behind the Customer Experience Shift: Why thoughtful, intentional service creates unshakeable loyalty
Charlie Stanley, Kenneth Kimbrell
Paperback
• Author(s): Charlie Stanley | Kenneth Kimbrell • Publisher: Wordzworth Publishing • Publisher Imprint: Wordzworth Publishing • BISAC: Customer RelationsMost companies view customer service as a necessary function, prioritizing speed and efficien...
View full detailsKundenbefragung mit Zufriedenheitsanalyse und daraus abgeleitete Handlungsempfehlungen zum Kundenerhalt
Jakob Dinges
Paperback
• Author(s): Jakob Dinges • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralBachelorarbeit aus dem Jahr 2019 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,2, Deutsche Hochschule für Präve...
View full detailsHigh-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Micah Solomon
Paperback
• Author(s): Micah Solomon • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsTwitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requiremen...
View full detailsHappy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management
Cliff Wynn
Paperback
• Author(s): Cliff Wynn • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer Relations Do you struggle with customers who pay late? Are you afraid to lose cust...
View full detailsCustomer Success Management: Helping Business Customers Achieve Their Goals
Michael Kleinaltenkamp
Paperback
• Author(s): Michael Kleinaltenkamp • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverEnd of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Custo...
View full detailsCustomer Management (Expanded Edition): How Retailers Must Change to Survive and Succeed
Jean-Marc Sallenave
Paperback
• Author(s): Jean-Marc Sallenave • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Industries - Retailing"Our mission is to delight our customers..." Retailers talk about customers all the time. So why are...
View full detailsRisk Ready 2025: The Ultimate Playbook to Future-Proof Your Business and Thrive
Digital Knowledge
Paperback
• Author(s): Digital Knowledge • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: History2025 isn't like any year before it. AI has revolutionized operations, climate change is impacting supply chains, cybe...
View full detailsErfolgsfaktoren für Unternehmenswachstum. Der Einsatz von Customer-Relations-Management-Systemen
Sercan Işıklı
Paperback
• Author(s): Sercan Işıklı • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: GeneralAkademische Arbeit aus dem Jahr 2018 im Fachbereich BWL - Unternehmensforschung, Operations Research, Note: d, Sprache: Deutsch, Abstract: Diese ...
View full detailsR.E.A.C.T Before You're F**ked: A Zero BS Guide to Customer Retention
Adam Baker
Paperback
• Author(s): Adam Baker • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsTired of losing sleep over customer churn? This isn't another corporate manual filled with buzzwords and fluff.Ev...
View full detailsThe Owner's Manual for Thriving Relationships
Mitch Abblett
Paperback
• Author(s): Mitch Abblett • Publisher: Johns Hopkins University Press • Publisher Imprint: Johns Hopkins University Press • BISAC: Self-Management - GeneralA unique and essential guide to cultivating healthier relationships.In this unique guide ...
View full detailsAnsätze zur Messung der Kundenzufriedenheit. Objektives und subjektives Verfahren
Geraldine Strutz
Paperback
• Author(s): Geraldine Strutz • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralAkademische Arbeit aus dem Jahr 2006 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2,0, Sprache: Deutsch, Abs...
View full detailsField Service Challenges: For The Field Service Engineer, Field Service Technician, and Customer Service Representative
Peter Farkas
Paperback
• Author(s): Peter Farkas • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThis book is on sale for a limited time. If you missed the special, check back periodically for the best price....
View full detailsLe service client: Les secrets d'une expérience client exceptionnelle
Lucas Brunier
Paperback
• Author(s): Lucas Brunier • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsQuelle image avez-vous des services clients ? Probablement rien d'assez élogieux pour mériter la surenchère co...
View full detailsAm I Great at Customer Service?: 25 Characteristics of People Great at Customer Service
Ed Gagnon
Paperback
• Author(s): Ed Gagnon • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsDo you want to be great? Do you want to be able to set yourself apart from...
View full detailsCustomer Service Superstars: Six Attitudes That Bring Out Our Best
Cary Cavitt
Paperback
• Author(s): Cary Cavitt • Publisher: Cary Cavitt • Publisher Imprint: Cary Cavitt • BISAC: GeneralCustomer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives...
View full detailsThe Relationship Marketing of Nike
Christian Münch
Paperback
• Author(s): Christian Münch • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2012 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Sheff...
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Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!
Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!
Rose D. Sloat
Paperback
• Author(s): Rose D. Sloat • Publisher: HRD Press • Publisher Imprint: HRD Press • BISAC: Customer RelationsSick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is...
View full detailsDie Zusammenhänge zwischen Werbung und Kundenzufriedenheit. Welche Formen der Werbung sind besonders wirksam?
Anonymous
Paperback
• Author(s): Anonymous • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2019 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 1,7, ...
View full detailsCustomer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
Paperback
• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCustomer service expert Cary Cavitt looks at what he considers to be...
View full detailsCustomer Relationship Management: A Global Perspective
Gerhard Raab
Paperback
• Author(s): Gerhard Raab • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Management - GeneralCustomer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to th...
View full detailsKundenrückgewinnung. Strategien, Chancen und Risiken
Felix Henkel
Paperback
• Author(s): Felix Henkel • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: GeneralProjektarbeit aus dem Jahr 2021 im Fachbereich BWL - Handel und Distribution, Note: 1,0, Hochschule Niederrhein in Mönchengladbach, Veranstaltung:...
View full detailsUn G��nese a la clientela femenina: C��mo transformar la experiencia del cliente para los consumidores m��s
Bridget Brennan
Paperback
• Author(s): Bridget Brennan • Publisher: Harperenfoque • Publisher Imprint: Harperenfoque • BISAC: Customer RelationsBridget Brennan, CEO de Female Factor, la firma de consultor�a m�s importante del mundo en marketing y ventas para mujeres, pres...
View full detailsChain Reactions: How to Create Massive Customer Loyalty and Profits Using Customer Experience Management
John Weisenberger
Paperback
• Author(s): John Weisenberger • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Small Business - GeneralAll businesses sell just one thing: Reactions. The reactions...
View full detailsCustomer Mania!: It's Never Too Late to Build a Customer-Focused Company
Ken Blanchard
Paperback
• Author(s): Ken Blanchard • Publisher: HarperCollins • Publisher Imprint: HarperCollins • BISAC: Customer RelationsThe One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer ...
View full detailsThe Customering Method: From CX Dogma to Customer Science
Aarron Spinley
Paperback
• Author(s): Aarron Spinley • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsDespite the promise of enhanced customer engagement through new technology, consumer trust has suffered widespread collapse an...
View full detailsWhen to say 'no' to a customer: Profit interdependencies in losing business
Lena Stiehl
Paperback
• Author(s): Lena Stiehl • Publisher: Whu Publishing • Publisher Imprint: Whu Publishing • BISAC: GeneralThis book summarizes the state-of-research on customer relationship termination and the profit interdependencies associated with it. Not all ...
View full detailsOrganizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships
Patricia M. Sias
Paperback
• Author(s): Patricia M. Sias • Publisher: Sage Publications, Inc • Publisher Imprint: Sage Publications, Inc • BISAC: Business Communication - General"Organizing Relationships makes a contribution to the discipline in its treatment of this area ...
View full detailsService Recovery Skills
Customer Service Training Institute
Paperback
• Author(s): Customer Service Training Institute • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsWhat do you do when problems occur? How do you r...
View full detailsCustomer Service Essentials: Lessons for Africa and Beyond
Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah
Paperback
• Author(s): Robert E. Hinson | Ogechi Adeola | Kojo Oppong Nkrumah • Publisher: Information Age Publishing • Publisher Imprint: Information Age Publishing • BISAC: Customer RelationsCustomer Service Essentials is a must-read and a definitive sou...
View full detailsElectronic Customer Care: Die Anbieter-Kunden-Beziehung Im Informationszeitalter
Andreas Muther
Paperback
• Author(s): Andreas Muther • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsF�r viele Unternehmen ist die Reorganisation der sogenannten Front-Office-Prozesse Neuland. Worauf m�ssen Unternehmen achten, wenn sie CRM-...
View full detailsBalancing Customer Expectations "The Truth Unveiled": "A guide uncovering the realities of managing customer relationships, balancing respect and boun
Jagadeesan Subramanian
Paperback
• Author(s): Jagadeesan Subramanian • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Professional Development"Balancing Customer Expectations - The Truth Unveiled" offers a refreshing perspective on customer relations, challen...
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