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Customer Relationship Management: The Art of Persuasion Techniques in Modern CRM for Nurturing Profitable Relationships

Jilesh

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Current price ₹2,614
Original price ₹3,054
Original price ₹3,054
Original price ₹3,054
(-14%)
₹2,614
Current price ₹2,614

• Author(s): Jilesh • Publisher: Dr. Jilesh • Publisher Imprint: Dr. Jilesh • BISAC: Customer RelationsFrom the desk of a Highly Rated UDEMY Instructor Unlock the transformative power of Customer Relationship Management (CRM) with "Customer Relat...

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Outcomes Over Output: Why Customer Behavior

Joshua Seiden

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Current price ₹1,287
Original price ₹1,354
Original price ₹1,354
Original price ₹1,354
(-5%)
₹1,287
Current price ₹1,287

• Author(s): Joshua Seiden • Publisher: MixIUK • Publisher Imprint: MixIUK • Subject: Business Management • BISAC: Consumer Behavior - GeneralIn the old days, when we made physical products, setting project goals wasn't that hard. But in today's ...

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Guía Rápida de Servicio al Cliente

Giancarlo Hernandez Vela

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Current price ₹849
Original price ₹948
Original price ₹948
Original price ₹948
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₹849
Current price ₹849

• Author(s): Giancarlo Hernandez Vela • Publisher: Giancarlo Hernandez Vela • Publisher Imprint: Giancarlo Hernandez Vela • BISAC: Customer RelationsLa obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualqui...

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Rediscovering Customer Success: A Mindset of Passion, Innovation, and Growth

Vincent Manlapaz

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Current price ₹1,566
Original price ₹1,764
Original price ₹1,764
Original price ₹1,764
(-11%)
₹1,566
Current price ₹1,566

• Author(s): Vincent Manlapaz • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn this era where customers are competing against their own limited time, changing priorities, and their co...

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Ursachen nachlassender Kundenbindung im 21. Jahrhundert

Sebastian Neininger

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Current price ₹2,256
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
(-14%)
₹2,256
Current price ₹2,256

• Author(s): Sebastian Neininger • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2010 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,3, Fachhochschule Trier - ...

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Secrets Behind the Customer Experience Shift: Why thoughtful, intentional service creates unshakeable loyalty

Charlie Stanley, Kenneth Kimbrell

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Current price ₹2,266
Original price ₹2,450
Original price ₹2,450
Original price ₹2,450
(-8%)
₹2,266
Current price ₹2,266

• Author(s): Charlie Stanley | Kenneth Kimbrell • Publisher: Wordzworth Publishing • Publisher Imprint: Wordzworth Publishing • BISAC: Customer RelationsMost companies view customer service as a necessary function, prioritizing speed and efficien...

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Kundenbefragung mit Zufriedenheitsanalyse und daraus abgeleitete Handlungsempfehlungen zum Kundenerhalt

Jakob Dinges

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Current price ₹2,997
Original price ₹3,479
Original price ₹3,479
Original price ₹3,479
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₹2,997
Current price ₹2,997

• Author(s): Jakob Dinges • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralBachelorarbeit aus dem Jahr 2019 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,2, Deutsche Hochschule für Präve...

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High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

Micah Solomon

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Current price ₹1,623
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
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₹1,623
Current price ₹1,623

• Author(s): Micah Solomon • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsTwitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requiremen...

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Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management

Cliff Wynn

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Current price ₹1,731
Original price ₹1,956
Original price ₹1,956
Original price ₹1,956
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₹1,731
Current price ₹1,731

• Author(s): Cliff Wynn • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer Relations Do you struggle with customers who pay late? Are you afraid to lose cust...

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Customer Success Management: Helping Business Customers Achieve Their Goals

Michael Kleinaltenkamp

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Current price ₹5,094
Original price ₹7,836
Original price ₹7,836
Original price ₹7,836
(-35%)
₹5,094
Current price ₹5,094

• Author(s): Michael Kleinaltenkamp • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverEnd of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Custo...

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Customer Management (Expanded Edition): How Retailers Must Change to Survive and Succeed

Jean-Marc Sallenave

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Current price ₹5,671
Original price ₹6,370
Original price ₹6,370
Original price ₹6,370
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₹5,671
Current price ₹5,671

• Author(s): Jean-Marc Sallenave • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Industries - Retailing"Our mission is to delight our customers..." Retailers talk about customers all the time. So why are...

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Risk Ready 2025: The Ultimate Playbook to Future-Proof Your Business and Thrive

Digital Knowledge

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Current price ₹954
Original price ₹1,092
Original price ₹1,092
Original price ₹1,092
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₹954
Current price ₹954

• Author(s): Digital Knowledge • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: History2025 isn't like any year before it. AI has revolutionized operations, climate change is impacting supply chains, cybe...

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Erfolgsfaktoren für Unternehmenswachstum. Der Einsatz von Customer-Relations-Management-Systemen

Sercan Işıklı

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Current price ₹2,137
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
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₹2,137
Current price ₹2,137

• Author(s): Sercan Işıklı • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: GeneralAkademische Arbeit aus dem Jahr 2018 im Fachbereich BWL - Unternehmensforschung, Operations Research, Note: d, Sprache: Deutsch, Abstract: Diese ...

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R.E.A.C.T Before You're F**ked: A Zero BS Guide to Customer Retention

Adam Baker

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Current price ₹2,074
Original price ₹2,327
Original price ₹2,327
Original price ₹2,327
(-11%)
₹2,074
Current price ₹2,074

• Author(s): Adam Baker • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsTired of losing sleep over customer churn? This isn't another corporate manual filled with buzzwords and fluff.Ev...

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The Owner's Manual for Thriving Relationships

Mitch Abblett

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Current price ₹1,636
Original price ₹2,250
Original price ₹2,250
Original price ₹2,250
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₹1,636
Current price ₹1,636

• Author(s): Mitch Abblett • Publisher: Johns Hopkins University Press • Publisher Imprint: Johns Hopkins University Press • BISAC: Self-Management - GeneralA unique and essential guide to cultivating healthier relationships.In this unique guide ...

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Ansätze zur Messung der Kundenzufriedenheit. Objektives und subjektives Verfahren

Geraldine Strutz

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Current price ₹2,262
Original price ₹2,637
Original price ₹2,637
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₹2,262
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• Author(s): Geraldine Strutz • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralAkademische Arbeit aus dem Jahr 2006 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2,0, Sprache: Deutsch, Abs...

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Field Service Challenges: For The Field Service Engineer, Field Service Technician, and Customer Service Representative

Peter Farkas

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Current price ₹2,144
Original price ₹2,429
Original price ₹2,429
Original price ₹2,429
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₹2,144
Current price ₹2,144

• Author(s): Peter Farkas • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThis book is on sale for a limited time. If you missed the special, check back periodically for the best price....

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Le service client: Les secrets d'une expérience client exceptionnelle

Lucas Brunier

Paperback

Current price ₹1,478
Original price ₹1,669
Original price ₹1,669
Original price ₹1,669
(-11%)
₹1,478
Current price ₹1,478

• Author(s): Lucas Brunier • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsQuelle image avez-vous des services clients ? Probablement rien d'assez élogieux pour mériter la surenchère co...

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Am I Great at Customer Service?: 25 Characteristics of People Great at Customer Service

Ed Gagnon

Paperback

Current price ₹1,308
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,308
Current price ₹1,308

• Author(s): Ed Gagnon • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsDo you want to be great? Do you want to be able to set yourself apart from...

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Customer Service Superstars: Six Attitudes That Bring Out Our Best

Cary Cavitt

Paperback

Current price ₹1,313
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
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₹1,313
Current price ₹1,313

• Author(s): Cary Cavitt • Publisher: Cary Cavitt • Publisher Imprint: Cary Cavitt • BISAC: GeneralCustomer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives...

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The Relationship Marketing of Nike

Christian Münch

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Current price ₹2,138
Original price ₹2,499
Original price ₹2,499
Original price ₹2,499
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₹2,138
Current price ₹2,138

• Author(s): Christian Münch • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2012 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Sheff...

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Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!

Rose D. Sloat

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Current price ₹1,289
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
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₹1,289
Current price ₹1,289

• Author(s): Rose D. Sloat • Publisher: HRD Press • Publisher Imprint: HRD Press • BISAC: Customer RelationsSick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is...

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Die Zusammenhänge zwischen Werbung und Kundenzufriedenheit. Welche Formen der Werbung sind besonders wirksam?

Anonymous

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Current price ₹3,645
Original price ₹4,162
Original price ₹4,162
Original price ₹4,162
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₹3,645
Current price ₹3,645

• Author(s): Anonymous • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2019 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 1,7, ...

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Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

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Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
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₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCustomer service expert Cary Cavitt looks at what he considers to be...

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Customer Relationship Management: A Global Perspective

Gerhard Raab

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Current price ₹3,100
Original price ₹4,769
Original price ₹4,769
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₹3,100
Current price ₹3,100

• Author(s): Gerhard Raab • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Management - GeneralCustomer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to th...

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Kundenrückgewinnung. Strategien, Chancen und Risiken

Felix Henkel

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Current price ₹1,887
Original price ₹2,205
Original price ₹2,205
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₹1,887
Current price ₹1,887

• Author(s): Felix Henkel • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: GeneralProjektarbeit aus dem Jahr 2021 im Fachbereich BWL - Handel und Distribution, Note: 1,0, Hochschule Niederrhein in Mönchengladbach, Veranstaltung:...

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Un G��nese a la clientela femenina: C��mo transformar la experiencia del cliente para los consumidores m��s

Bridget Brennan

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Current price ₹1,260
Original price ₹1,429
Original price ₹1,429
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₹1,260
Current price ₹1,260

• Author(s): Bridget Brennan • Publisher: Harperenfoque • Publisher Imprint: Harperenfoque • BISAC: Customer RelationsBridget Brennan, CEO de Female Factor, la firma de consultor�a m�s importante del mundo en marketing y ventas para mujeres, pres...

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Chain Reactions: How to Create Massive Customer Loyalty and Profits Using Customer Experience Management

John Weisenberger

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Current price ₹1,239
Original price ₹1,368
Original price ₹1,368
Original price ₹1,368
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₹1,239
Current price ₹1,239

• Author(s): John Weisenberger • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Small Business - GeneralAll businesses sell just one thing: Reactions. The reactions...

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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

Ken Blanchard

Paperback

Current price ₹881
Original price ₹1,138
Original price ₹1,138
Original price ₹1,138
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₹881
Current price ₹881

• Author(s): Ken Blanchard • Publisher: HarperCollins • Publisher Imprint: HarperCollins • BISAC: Customer RelationsThe One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer ...

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The Customering Method: From CX Dogma to Customer Science

Aarron Spinley

Paperback

Current price ₹2,681
Original price ₹4,124
Original price ₹4,124
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₹2,681
Current price ₹2,681

• Author(s): Aarron Spinley • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsDespite the promise of enhanced customer engagement through new technology, consumer trust has suffered widespread collapse an...

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When to say 'no' to a customer: Profit interdependencies in losing business

Lena Stiehl

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Current price ₹8,759
Original price ₹10,511
Original price ₹10,511
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₹8,759
Current price ₹8,759

• Author(s): Lena Stiehl • Publisher: Whu Publishing • Publisher Imprint: Whu Publishing • BISAC: GeneralThis book summarizes the state-of-research on customer relationship termination and the profit interdependencies associated with it. Not all ...

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Organizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships

Patricia M. Sias

Paperback

Current price ₹11,773
Original price ₹16,818
Original price ₹16,818
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₹11,773
Current price ₹11,773

• Author(s): Patricia M. Sias • Publisher: Sage Publications, Inc • Publisher Imprint: Sage Publications, Inc • BISAC: Business Communication - General"Organizing Relationships makes a contribution to the discipline in its treatment of this area ...

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Service Recovery Skills

Customer Service Training Institute

Paperback

Current price ₹1,396
Original price ₹1,564
Original price ₹1,564
Original price ₹1,564
(-11%)
₹1,396
Current price ₹1,396

• Author(s): Customer Service Training Institute • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsWhat do you do when problems occur? How do you r...

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Customer Service Essentials: Lessons for Africa and Beyond

Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah

Paperback

Current price ₹5,928
Original price ₹5,978
Original price ₹5,978
Original price ₹5,978
(-1%)
₹5,928
Current price ₹5,928

• Author(s): Robert E. Hinson | Ogechi Adeola | Kojo Oppong Nkrumah • Publisher: Information Age Publishing • Publisher Imprint: Information Age Publishing • BISAC: Customer RelationsCustomer Service Essentials is a must-read and a definitive sou...

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Electronic Customer Care: Die Anbieter-Kunden-Beziehung Im Informationszeitalter

Andreas Muther

Paperback

Current price ₹3,632
Original price ₹4,359
Original price ₹4,359
Original price ₹4,359
(-17%)
₹3,632
Current price ₹3,632

• Author(s): Andreas Muther • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsF�r viele Unternehmen ist die Reorganisation der sogenannten Front-Office-Prozesse Neuland. Worauf m�ssen Unternehmen achten, wenn sie CRM-...

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Balancing Customer Expectations "The Truth Unveiled": "A guide uncovering the realities of managing customer relationships, balancing respect and boun

Jagadeesan Subramanian

Paperback

Current price ₹1,658
Original price ₹1,764
Original price ₹1,764
Original price ₹1,764
(-6%)
₹1,658
Current price ₹1,658

• Author(s): Jagadeesan Subramanian • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Professional Development"Balancing Customer Expectations - The Truth Unveiled" offers a refreshing perspective on customer relations, challen...

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