Skip to content

Booksellers & Trade Customers: Sign up for online bulk buying at trade.atlanticbooks.com for wholesale discounts

Booksellers: Create Account on our B2B Portal for wholesale discounts

Search results for “[Subject: customer-relations]”

Filters

Products

Customer Empathy: A radical intervention in customer experience management and design

Alex Allwood

Paperback

Current price ₹1,733
Original price ₹2,450
Original price ₹2,450
Original price ₹2,450
(-29%)
₹1,733
Current price ₹1,733

• Author(s): Alex Allwood • Publisher: All Work Together Pty Ltd • Publisher Imprint: All Work Together Pty Ltd • BISAC: Customer RelationsStart leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Gl...

View full details

The Customer Journey Playbook: Your Guide to Turning One-Time Buyers into Lifelong Clients

Carrie Collins

Paperback

Current price ₹1,685
Original price ₹1,851
Original price ₹1,851
Original price ₹1,851
(-9%)
₹1,685
Current price ₹1,685

• Author(s): Carrie Collins • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsTired of chasing sales and struggling with inconsistent revenue?What if you could create a business where cli...

View full details

Die Bedeutung von Weiterempfehlungen aus Anbieter- und Kundensicht

Stefan Krienke

Paperback

Current price ₹2,256
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
(-14%)
₹2,256
Current price ₹2,256

• Author(s): Stefan Krienke • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2008 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2,3, FernUniversit�t Hagen, Sprac...

View full details

One-to-One-Marketing als Grenzwert der individuellen Kundenansprache

Carina Schäfer

Paperback

Current price ₹2,256
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
(-14%)
₹2,256
Current price ₹2,256

• Author(s): Carina Schäfer • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2007 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2,0, Hochschule Ludwigshafen am R...

View full details

Das Internet als Instrument zur Steigerung der Kundenzufriedenheit

Ingo Rabenberg

Paperback

Current price ₹6,413
Original price ₹7,325
Original price ₹7,325
Original price ₹7,325
(-12%)
₹6,413
Current price ₹6,413

• Author(s): Ingo Rabenberg • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Media StudiesInhaltsangabe: Einleitung: Um sich im Wettbewerb gegenüber der Konkurrenz zu behaupten, fokussieren viele Unternehmen ihre Strategie auf den K...

View full details

Managing E-Crm Towards Customer Satisfaction and Quality Relationship

Abu Bakar Abdul Hamid, Seyed Bahaedin Mousavi, Bamdad Partovi

Paperback

Current price ₹1,913
Original price ₹2,296
Original price ₹2,296
Original price ₹2,296
(-17%)
₹1,913
Current price ₹1,913

• Author(s): Abu Bakar Abdul Hamid | Seyed Bahaedin Mousavi | Bamdad Partovi • Publisher: Partridge Publishing Singapore • Publisher Imprint: Partridge Publishing Singapore • BISAC: GeneralElectronic customer relationship management (ECRM) is a c...

View full details

The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional

Cate Schreck

Paperback

Current price ₹1,746
Original price ₹2,271
Original price ₹2,271
Original price ₹2,271
(-23%)
₹1,746
Current price ₹1,746

• Author(s): Cate Schreck • Publisher: Lightbulb Training Solutions • Publisher Imprint: Lightbulb Training Solutions • BISAC: Customer Relations Every business has customers, and employers are seeking to hire, retain and reward employees who ha...

View full details

Konzeption einer Kundenzufriedenheitsanalyse am Beispiel des Kunden VW/Audi

André Geinitz

Paperback

Current price ₹6,590
Original price ₹7,527
Original price ₹7,527
Original price ₹7,527
(-12%)
₹6,590
Current price ₹6,590

• Author(s): André Geinitz • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: GeneralInhaltsangabe: Einleitung: Aufgrund der sich weiter verändernden Wirtschaftslage und des stetig ansteigenden Wettbewerbsdruck wird es für Unternehmen...

View full details

Call Center Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

View full details

Deals statt Kunden: Der schnellste Weg, um von Kundenaufträgen zu Partnerschaften zu kommen, ohne dabei über den Tisch gezogen zu werden

Travis Sago, Christian Liebl, Christian Liebl

Paperback

Current price ₹1,309
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
(-11%)
₹1,309
Current price ₹1,309

• Author(s): Travis Sago | Christian Liebl | Christian Liebl • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsWas w�re, wenn du dich endlich von den Anforderungen der Kunden, den endlose...

View full details

The Customer Experience Blueprint: Profit Through Experience

Simi Goyal

Paperback

Current price ₹1,122
Original price ₹1,264
Original price ₹1,264
Original price ₹1,264
(-11%)
₹1,122
Current price ₹1,122

• Author(s): Simi Goyal • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Customer RelationsCustomer Experience is the new buzzword of marketing. While the various facets of Customer Experience. It argues if it is a cost or an ...

View full details

The Ties That Bind: Decoding the Patterns of Human Connection

Mark Winters

Paperback

Current price ₹1,494
Original price ₹1,728
Original price ₹1,728
Original price ₹1,728
(-14%)
₹1,494
Current price ₹1,494

• Author(s): Mark Winters • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: Interpersonal RelationsUnravelling the Threads of Human Connection In an era of social media, fleeting interactions, and constant distractions, we find ourselv...

View full details

Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement

Rohit Bansal, Abdul Hafaz Ngah, Aziza Chakir

Paperback

Current price ₹24,557
Original price ₹29,469
Original price ₹29,469
Original price ₹29,469
(-17%)
₹24,557
Current price ₹24,557

• Author(s): Rohit Bansal | Abdul Hafaz Ngah | Aziza Chakir • Publisher: IGI Global • Publisher Imprint: IGI Global • BISAC: Customer RelationsAcademic scholars find themselves confronted with a formidable challenge: staying abreast of the ever-e...

View full details

Die Marketingstrategie von Kundenbindungsprogrammen am Beispiel der DeutschlandCard: Eine Analyse der Auswirkungen auf Seiten des Käufers sowie Anbiet

Anonymous

Paperback

Current price ₹1,887
Original price ₹2,205
Original price ₹2,205
Original price ₹2,205
(-14%)
₹1,887
Current price ₹1,887

• Author(s): Anonymous • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralStudienarbeit aus dem Jahr 2020 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,0, Fachhochschule des Mittelstands, ...

View full details

The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience

Jim Joseph

Paperback

Current price ₹1,867
Original price ₹2,254
Original price ₹2,254
Original price ₹2,254
(-17%)
₹1,867
Current price ₹1,867

• Author(s): Jim Joseph • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Marketing - DirectThe overall experience of the buying process ultimately determines whether consumers will pay money for a product or service: they weigh what they ...

View full details

Corporate Diplomacy: Building Reputations and Relationships with External Stakeholders

Witold J. Henisz

Paperback

Current price ₹2,969
Original price ₹4,567
Original price ₹4,567
Original price ₹4,567
(-35%)
₹2,969
Current price ₹2,969

• Author(s): Witold J. Henisz • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: International Relations - DiplomacyManagers of multinational organizations are struggling to win the strategic competition for the hearts and ...

View full details

Medical Reps, Take Care of Your Business Relations !: Practical tips for an effective promotion. Part 1

Frantz Dallemand

Paperback

Current price ₹1,087
Original price ₹1,217
Original price ₹1,217
Original price ₹1,217
(-11%)
₹1,087
Current price ₹1,087

• Author(s): Frantz Dallemand • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsTaking care of business relations is essential, and above all, a vi...

View full details

Kundenkompetenzen ALS Determinanten Der Kundenbindung: Eine Empirische Kausalanalyse Am Beispiel Der Tv-Versorgung Von Privatkunden

Markus Müller-Martini, Prof Dr Michael Hülsmann

Paperback

Current price ₹5,835
Original price ₹8,976
Original price ₹8,976
Original price ₹8,976
(-35%)
₹5,835
Current price ₹5,835

• Author(s): Markus Müller-Martini | Prof Dr Michael Hülsmann • Publisher: Gabler Verlag • Publisher Imprint: Gabler Verlag • BISAC: Marketing - GeneralMarkus Müller-Martini erarbeitet ein zusammenhängendes System von 14 Einflussfaktoren der Kund...

View full details

Manufacturer Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

Paperback

Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

View full details

Atención al Cliente 2.0

Angel Arias

Paperback

Current price ₹1,183
Original price ₹1,346
Original price ₹1,346
Original price ₹1,346
(-12%)
₹1,183
Current price ₹1,183

• Author(s): Angel Arias • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsEn la era digital, la frase "Su llamada es importante para nosotros" suena hueca si no va respaldada por una acc...

View full details

Customer Loyalty in Third Party Logistics Relationships: Findings from Studies in Germany and the USA

David L. Cahill

Paperback

Current price ₹7,345
Original price ₹11,299
Original price ₹11,299
Original price ₹11,299
(-35%)
₹7,345
Current price ₹7,345

• Author(s): David L. Cahill • Publisher: Springer • Publisher Imprint: Physica-Verlag • BISAC: Production & Operations ManagementFrom the Back CoverChallenged by increasing competition and globalization, third party logistics service provide...

View full details

Customer Profit Hacking: Roadmap for putting the bottom line on top

Marcel Wiedenbrugge

Paperback

Current price ₹2,161
Original price ₹2,446
Original price ₹2,446
Original price ₹2,446
(-12%)
₹2,161
Current price ₹2,161

• Author(s): Marcel Wiedenbrugge • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Decision Making & Problem SolvingFor every company, profitability is critical ...

View full details

Customers Love 'em or Lose 'em: 57 Ways to Love Your Customers

Vinay Kumar

Paperback

Current price ₹1,047
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-29%)
₹1,047
Current price ₹1,047

• Author(s): Vinay Kumar • Publisher: iUniverse • Publisher Imprint: iUniverse • BISAC: Sales & Selling - Generalo Do you love your customers? o Do they know it? o Do they love you? One of the biggest reasons businesses lose customers is indi...

View full details

Do B2B Better: Drive Growth Through Game-Changing Customer Experience

Jim Tincher

Paperback

Current price ₹1,425
Original price ₹1,862
Original price ₹1,862
Original price ₹1,862
(-23%)
₹1,425
Current price ₹1,425

• Author(s): Jim Tincher • Publisher: Customer-Focused Change Publishing • Publisher Imprint: Customer-Focused Change Publishing • BISAC: Customer RelationsCustomer Experience expert Jim Tincher provides the wisdom and tools to show business-to-b...

View full details

Die Anforderungen an das moderne Relationshipmanagement zum Einsatz in der Call Center Branche

Elisabeth Schmid

Paperback

Current price ₹3,317
Original price ₹3,871
Original price ₹3,871
Original price ₹3,871
(-14%)
₹3,317
Current price ₹3,317

• Author(s): Elisabeth Schmid • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2005 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2, Wirtschaftsuniversität Wien,...

View full details

Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty

Ali Cudby

Paperback

Current price ₹1,272
Original price ₹1,684
Original price ₹1,684
Original price ₹1,684
(-24%)
₹1,272
Current price ₹1,272

• Author(s): Ali Cudby • Publisher: Morgan James Publishing • Publisher Imprint: Morgan James Publishing • BISAC: Customer RelationsKeep Your Customers combines leadership, strategies, and tactics to help companies keep and grow their customers b...

View full details

Atender Clientes Artisticamente: Un Negocio Sin Desperdicio

Juan Carlos Jimenez

Paperback

Current price ₹703
Original price ₹780
Original price ₹780
Original price ₹780
(-10%)
₹703
Current price ₹703

• Author(s): Juan Carlos Jimenez • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBrindar excelente atención al cliente significa la mayor de las ...

View full details

Ledger of Andrew Halyburton, Conservator of the Priviledges of the Scotch Nation in the Netherlands, 1492-1503, Together With the Book of Customs and

Andrew Halyburton

Paperback

Current price ₹2,741
Original price ₹3,290
Original price ₹3,290
Original price ₹3,290
(-17%)
₹2,741
Current price ₹2,741

• Author(s): Andrew Halyburton • Publisher: Legare Street Press • Publisher Imprint: Legare Street Press • BISAC: GeneralThis book is a fascinating historical document that provides insight into the economic and political ties between Scotland an...

View full details

Service Starts With a Smile: 69 reasons why customers return

Cary Jon Cavitt

Paperback

Current price ₹1,319
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
(-10%)
₹1,319
Current price ₹1,319

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsCustomer service expert Cary Cavitt shares 69 ways to bring customer...

View full details

Kundenwertanalyse als Instrument des Customer Relationship Managements

Jan Osterwald

Paperback

Current price ₹1,887
Original price ₹2,205
Original price ₹2,205
Original price ₹2,205
(-14%)
₹1,887
Current price ₹1,887

• Author(s): Jan Osterwald • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2017 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,0, Fachhochschule des Mittelstand...

View full details

Customer Service: Perspectives and Considerations for the EMS Leader

John R. Brophy

Paperback

Current price ₹1,117
Original price ₹1,270
Original price ₹1,270
Original price ₹1,270
(-12%)
₹1,117
Current price ₹1,117

• Author(s): John R. Brophy • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Public RelationsCustomer Service - Perspectives and Considerations for the EMS Leader s...

View full details

Delivering Knock Your Socks Off Service

Performance Research Associates

Paperback

Current price ₹1,534
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-22%)
₹1,534
Current price ₹1,534

• Author(s): Performance Research Associates • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsFrom the Back CoverWhen the first edition of Delivering Knock Your Socks Off Service arrived in book-stores, "Does service mat...

View full details

Commercial communication through merchandising

Arsène Tshimanga Kalonji

Paperback

Current price ₹7,892
Original price ₹8,982
Original price ₹8,982
Original price ₹8,982
(-12%)
₹7,892
Current price ₹7,892

• Author(s): Arsène Tshimanga Kalonji • Publisher: Our Knowledge Publishing • Publisher Imprint: Our Knowledge Publishing • BISAC: Marketing - GeneralThe study of purchasing behavior can only be relevant if we take into account the nature of the ...

View full details

Service America: Leading the New Customer Revolution

Karl Albrecht

Paperback

Current price ₹1,310
Original price ₹1,771
Original price ₹1,771
Original price ₹1,771
(-26%)
₹1,310
Current price ₹1,310

• Author(s): Karl Albrecht • Publisher: Karl Albrecht International • Publisher Imprint: Karl Albrecht International • BISAC: General

The Art and Science of Delivering Superior Customer Service

Harold Glaser

Paperback

Current price ₹1,226
Original price ₹1,372
Original price ₹1,372
Original price ₹1,372
(-11%)
₹1,226
Current price ₹1,226

• Author(s): Harold Glaser • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsThe Art and Science of Delivering Superior Customer Service is the thi...

View full details

Beyond Good, Beyond Great, To "Legendary" Customer Service

Lee Tomlinson

Paperback

Current price ₹1,382
Original price ₹1,539
Original price ₹1,539
Original price ₹1,539
(-10%)
₹1,382
Current price ₹1,382

• Author(s): Lee Tomlinson • Publisher: Lulu.com • Publisher Imprint: Lulu.com • BISAC: GeneralA customer service fanatic reveals what his successful battle with cancer taught him about YOUR customer service and how you can become a customer serv...

View full details