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Perfect Phrases for Customer Service: Hundreds of Ready-To-Use Phrases for Handling Any Customer Service Situation

Robert Bacal

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₹1,396
Current price ₹1,396

• Author(s): Robert Bacal • Publisher: McGraw-Hill Education • Publisher Imprint: McGraw-Hill Education • BISAC: Customer RelationsTHE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right...

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Kundenzufriedenheit. Bestandteile, Messung und Bedeutung

Carlos Schaeuble

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₹2,135
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• Author(s): Carlos Schaeuble • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2017 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2,3, Fachhochschule des Mittels...

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Der Einsatz kommunikationspolitischer Instrumente zur Verbesserung des CRM (Customer Relationship Managements): Am Beispiel von vier verschiedenen Bra

Katja Micke

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₹6,277
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• Author(s): Katja Micke • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralDiplomarbeit aus dem Jahr 2006 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,3, Fachhochschule des Mittelstands, ...

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Social Media Marketing. Haben soziale Netzwerke Einfluss darauf, wie Unternehmen zukünftig mit Kunden umgehen?

Katharina Wirth

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• Author(s): Katharina Wirth • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2016 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Sprache: Deutsch, Abstract: Auf Grund ...

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Customer Success Mindset

Jyotsana Shukla

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₹1,306
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• Author(s): Jyotsana Shukla • Publisher: Jyotasana Shukla • Publisher Imprint: Jyotasana Shukla • BISAC: Customer RelationsUnlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-c...

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Make Me Feel Special!

Bob Hooey

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₹1,461
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• Author(s): Bob Hooey • Publisher: Success Publications • Publisher Imprint: Success Publications • BISAC: Customer RelationsBusiness success, whether retail, service-based, or even direct buyer connection, is built by establishing mutually prof...

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The Agile Brand: Creating authentic relationships between companies and consumers. Paperback Edition.

Greg Kihlström

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• Author(s): Greg Kihlström • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Consumer Behavior - GeneralBrands have evolved over several centuries from simple tools for recognition to something much more ...

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Contact Center Management: From Complaint Department to Value Center

Jan Smets

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• Author(s): Jan Smets • Publisher: Lannoo Publishers • Publisher Imprint: Lannoo Publishers • BISAC: Management - GeneralContact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-ou...

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Kundenzufriedenheit

Ralph Fuchs

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• Author(s): Ralph Fuchs • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2006 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2,4, Hochschule f�r Technik, Wirtsch...

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Kundenberatung Im Persönlichen Verkauf: Ein Problemlösungsorientierter Ansatz Für Den Stationären Einzelhandel

Michael Stiller

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• Author(s): Michael Stiller • Publisher: Deutscher Universitatsverlag • Publisher Imprint: Deutscher Universitatsverlag • BISAC: Management - GeneralMichael Stiller analysiert zunächst Probleme, welche beim Treffen einer Kaufentscheidung auftret...

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The Reputable Firm: How Digitalization of Communication Is Revolutionizing Reputation Management

Pekka Aula

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• Author(s): Pekka Aula • Publisher: Springer • Publisher Imprint: Springer • BISAC: Public RelationsFrom the Back CoverThis book revisits the concept of reputation, bringing it up to date with the era of social media and demonstrating the signif...

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The Small Business' Guide to Social Crm

Craig M. Jamieson

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• Author(s): Craig M. Jamieson • Publisher: Impackt Publishing • Publisher Imprint: Impackt Publishing • BISAC: Customer RelationsIf you want to effectively manage and build your customer base to drive your business forward, this book will provid...

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Scripture Baptism: Its Mode and Subjects

Ashel Green Fairchild

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• Author(s): Ashel Green Fairchild • Publisher: Legare Street Press • Publisher Imprint: Legare Street Press • BISAC: GeneralThis theological work explores the topic of Christian baptism and delves into the various scriptural passages that deal w...

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Best CX Ever For Providers: How To Provide The Best Customer Experiences Every Time

Shawn Ostler

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• Author(s): Shawn Ostler • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsBeing able to deliver exceptional customer service and experiences is a vital skill for every customer service ...

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Beschwerdemanagement. Zurückgewinnung unzufriedener Kunden

Stefan Schmillen

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• Author(s): Stefan Schmillen • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralStudienarbeit aus dem Jahr 2018 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 2,7, Fachhochschule Südwestfale...

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Business KAMASUTRA FROM PERSUASION TO PLEASURE: The Art of Data and Business Relations

Dan Kennedy

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• Author(s): Dan Kennedy • Publisher: R. R. Bowker • Publisher Imprint: R. R. Bowker • BISAC: Marketing - General

Commentaries on the Liberty of the Subject and the Laws of England Relating to the Security of the P

James Paterson

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• Author(s): James Paterson • Publisher: Wentworth Press • Publisher Imprint: Wentworth Press • BISAC: GeneralThis work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. ...

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Kundenzufriedenheit, Kundenbegeisterung Und Kundenpreisverhalten: Empirische Studien Zur Untersuchung Der Wirkungszusammenhänge

Kathrin Bösener

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• Author(s): Kathrin Bösener • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Marketing - GeneralKathrin B�sener untersucht mit Hilfe mehrerer Experimente sowie einer quantitativen Kundenbefragung, wie sich Kundenzufried...

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The Art of CRM

Max Fatouretchi

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• Author(s): Max Fatouretchi • Publisher: Packt Publishing • Publisher Imprint: Packt Publishing • BISAC: Business & Productivity Software - Business IntelligenceMax Fatourechi shares his decades of experience building successful CRM systems ...

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Trusted: The Human Approach to Building Outstanding Client Relationships in a Digitised World

Lyn Bromley

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• Author(s): Lyn Bromley • Publisher: Practical Inspiration Publishing • Publisher Imprint: Practical Inspiration Publishing • BISAC: Customer RelationsIn a world of increasingly digitised interactions we still have a desire to connect on a human...

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Fallstudie zur Kundenbindung am simulierten Beispiel der Buchhandlung "LESEZEIT"

Astrid Matejka-De Jonghe

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• Author(s): Astrid Matejka-De Jonghe • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Communication StudiesStudienarbeit aus dem Jahr 2011 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Med...

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Kundeneinbindung Im Innovationsprozess - Konzepte

Meike Knöchel, Klaus North

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• Author(s): Meike Knöchel | Klaus North • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDer erste Band des zweiteiligen essentials stellt die wichtigsten theoretischen Konzepte zur Kundeneinbindung pr...

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Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field e

Andrew K. Betts

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• Author(s): Andrew K. Betts • Publisher: Iconda Publishing • Publisher Imprint: Iconda Publishing • BISAC: Business Communication - Meetings & PresentationsThere's a lot more to technical work ... ... than technology, as anyone in contact wi...

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Customer Experience Management in Der PRAXIS: Grundlagen - Zusammenhänge - Umsetzung

Alexander Tiffert

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• Author(s): Alexander Tiffert • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsAngesichts einer weiter fortschreitenden Homogenisierung von Produkt- und Servicemerkmalen wird es f�r Unternehmen immer w...

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Customer Service in the Hospitality Industry

Elizabeth Jimenez

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Current price ₹2,279
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• Author(s): Elizabeth Jimenez • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsDiscover the art of exceptional customer service in the hospitality industry. This guide explores the impo...

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A Complaint Is a Gift, 3rd Edition: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty

Janelle Barlow

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• Author(s): Janelle Barlow • Publisher: Berrett-Koehler Publishers • Publisher Imprint: Berrett-Koehler Publishers • BISAC: Customer RelationsThe third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps...

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Geographical Collections Relating to Scotland Made by Walter Macfarlane; Volume 53

Walter MacFarlane

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• Author(s): Walter MacFarlane • Publisher: Legare Street Press • Publisher Imprint: Legare Street Press • BISAC: Customs & TraditionsThis work has been selected by scholars as being culturally important, and is part of the knowledge base of ...

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Kundenbindung in Vertikalen Kontraktmarketingsystemen: Eine Analyse Anhand Des Marktes Für Ersatzteile Der Automobilwirtschaft

Klaus Bodensteiner, Prof Dr Reinhard Hünerberg

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• Author(s): Klaus Bodensteiner | Prof Dr Reinhard Hünerberg • Publisher: Deutscher Universitatsverlag • Publisher Imprint: Deutscher Universitatsverlag • BISAC: Marketing - GeneralAnhand des Marktes für Ersatzteile in der Automobilwirtschaft zei...

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Meaningful Measurement of the Customer Experience, 2nd Edition

Greg Melia

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• Author(s): Greg Melia • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Consumer Behavior - GeneralCustomer experience has become the primary method of competitive differentiation between most brands tod...

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A few Papers on Foreign Pharmacy and other Subjects

Joseph Ince

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• Author(s): Joseph Ince • Publisher: Anatiposi Verlag • Publisher Imprint: Anatiposi Verlag • BISAC: LiteraryReprint of the original. The publishing house Anatiposi publishes historical books as reprints. Due to their age, these books may have m...

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Star CX: How Human Experience Builds Loyalty, Trust and Advocacy

David Chadderton

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• Author(s): David Chadderton • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer Relations"This isn't just another customer service book - it's a modern guide to building loyalty in a world that's ...

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Friction/Reward: Be Your Customer¿s First Choice

Richard Hammond

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• Author(s): Richard Hammond • Publisher: FT Press • Publisher Imprint: FT Press • BISAC: Customer RelationsThis business book is great for leaders, middle managers and entrepreneurs interested in the following categories; Small Business Entrepr...

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Story Selling in the Connected Economy: Build Trust and Retain Customers for Life

Bill Whitley, Patrick Thean

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Current price ₹1,292
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• Author(s): Bill Whitley | Patrick Thean • Publisher: Authorhouse • Publisher Imprint: Authorhouse • BISAC: Customer RelationsA quiet, but powerful revolution is underway. as the Internet and TV worlds converge; corporations are becoming increas...

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Complaint Management Excellence: Creating Customer Loyalty Through Service Recovery

Sarah Cook

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• Author(s): Sarah Cook • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsComplaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enh...

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Linking Consumer Mindset Metrics to Consumer Behavior and Capital Market Valuation

Jan Kirenz

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Current price ₹5,800
Original price ₹6,753
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• Author(s): Jan Kirenz • Publisher: Josef Eul Verlag Gmbh • Publisher Imprint: Josef Eul Verlag Gmbh • BISAC: Marketing - GeneralWith the growing recognition that customers are market-based assets, research on linking consumer mindset metrics to...

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Homo Connectus: Einblicke in Die Post-Solo-Ära Des Kunden

Frank Keuper, Marc Schomann, Linda Isabell Sikora

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Current price ₹4,462
Original price ₹6,864
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• Author(s): Frank Keuper | Marc Schomann | Linda Isabell Sikora • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsZeigt, wie eine ganzheitliche Sichtweise von digitalen Informationen und digitaler Kommu...

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