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Products
Psychodynamic Supervision Theory and Practices: In a New Key
Roy E. Barsness
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• Author(s): Roy E. Barsness • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Psychotherapy - PsychoanalysisThis book sets out a new model for psychodynamic supervision, designed around relational psychoanalytic theory an...
View full detailsServizi Aziendali pre e post Vendita: Come Erogare Assistenza al Cliente e Gestire i Costi in Modo Efficace nell'Assistenza Tecnica
Bernardo Nicoletti
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• Author(s): Bernardo Nicoletti • Publisher: Bruno Editore • Publisher Imprint: Bruno Editore • BISAC: Customer RelationsAll'interno di questo libro scoprirai: COME MIGLIORARE L'ASSISTENZA TECNICAL'importanza del soddisfacimento del bisogno di u...
View full detailsValuing Customer Engagement: Strategies to Measure and Maximize Profitability
V. Kumar
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• Author(s): V. Kumar • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Customer RelationsFrom the Back Cover"Companies that want to be winners have to go beyond just making and selling more products. They need to deepen thei...
View full detailsBuilt on Trust: Relationship Marketing for Contractors, Trades, and Services: Stand Out, Stay Top of Mind, and Win More Jobs
Cherri Pedrioli
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• Author(s): Cherri Pedrioli • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Public RelationsDo your customers remember you long after the job is done?If you're tired of chasing cold leads, losing repeat...
View full detailsThe Magic Touch: Positively Extraordinary Customer Service
Billy Riggs
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• Author(s): Billy Riggs • Publisher: Tremendous Leadership • Publisher Imprint: Tremendous Leadership • BISAC: Customer RelationsBilly Riggs, a corporate magician with two masters degrees, unveils his latest book which challenges the old ways of...
View full detailsService 101: It's Time to Understand Customer Service
John L. Bustard
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• Author(s): John L. Bustard • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsThe primary audience for this book is students and professionals tha...
View full detailsTurn Every Transaction into an Experience: The definitive guide to increasing car buyers' loyalty
Douglas Wright
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• Author(s): Douglas Wright • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsFor most people, automobiles are the most expensive product they will...
View full detailsThe Customer Profit Maxim: Putting the Bottom-line on Top
Marcel Wiedenbrugge
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• Author(s): Marcel Wiedenbrugge • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Management - GeneralThe central message of this book is that the bottom-line shoul...
View full detailsWissensmanagement in Unternehmen am Beispiel des Wissenstransfers in Kundenbeziehungen
Melanie Bilzer
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• Author(s): Melanie Bilzer • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Sociology - GeneralMagisterarbeit aus dem Jahr 2008 im Fachbereich Soziologie - Wirtschaft und Industrie, Note: 1,3, Universität Augsburg, Sprache: Deu...
View full detailsRelationship U-Turn: Approaches to Increase the Value of an Unprofitable Customer
Kerstin Helmes
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• Author(s): Kerstin Helmes • Publisher: Bachelor + Master Publishing • Publisher Imprint: Bachelor + Master Publishing • BISAC: Marketing - GeneralCustomer relationship management concentrates to a great extent on the profitable customers and ho...
View full detailsMastering Customer Onboarding
Jason Miller
Paperback
• Author(s): Jason Miller • Publisher: Strategic Advisor Board • Publisher Imprint: Strategic Advisor Board • BISAC: Customer RelationsAre you struggling to keep your customers engaged after the initial sale? This international bestseller is your...
View full detailsThe Empathy Advantage - Winning Trust In A Customer First World
Karun Grover
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• Author(s): Karun Grover • Publisher: Notion Press • Publisher Imprint: Notion Press • BISAC: Customer Relations
Starting Up in Business Networks: Why Relationships Matter in Entrepreneurship
Lise Aaboen
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• Author(s): Lise Aaboen • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Customer RelationsFrom the Back CoverThis book offers a novel perspective on starting-up new business ventures through examining the process by which ...
View full detailsLacan, Deleuze and World Politics: Rethinking the Ontology of the Political Subject
Andreja Zevnik
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• Author(s): Andreja Zevnik • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: International Relations - GeneralThis book aims to re-think the way in which the subject is inscribed in the modern political, and does so by ex...
View full detailsA Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty (16pt Large Print Edition)
Janelle Barlow
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• Author(s): Janelle Barlow • Publisher: ReadHowYouWant • Publisher Imprint: ReadHowYouWant • BISAC: Customer Relations
Arte Supremo: 50 Prácticas de Buena Atención Al Cliente
Juan Carlos Jimenez
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• Author(s): Juan Carlos Jimenez • Publisher: Cograf Comunicaciones • Publisher Imprint: Cograf Comunicaciones • BISAC: Customer Relations"Atender" no es igual a "atender bien", así como "servicio" y "atención" no son sinónimos. Comprender las di...
View full detailsThe Employment Relationship: Examining Psychological and Contextual Perspectives
Jacqueline A. -M Coyle-Shapiro, Lynn M. Shore, M. Susan Taylor
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• Author(s): Jacqueline A. -M Coyle-Shapiro | Lynn M. Shore | M. Susan Taylor • Publisher: OUP Oxford • Publisher Imprint: OUP Oxford • BISAC: Industrial ManagementDuring the last fifteen years, researchers have shown increasing interest in the e...
View full detailsKind Of Person
Nicole Block
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• Author(s): Nicole Block • Publisher: Passionpreneur Publishing • Publisher Imprint: Passionpreneur Publishing • BISAC: Customer RelationsKind of Person combines time-tested leadership principles, practical strategies, and thought-provoking exer...
View full detailsReal Estate Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
Paperback
• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full detailsHospitality Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
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• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full detailsThe Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
Blake Morgan
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• Author(s): Blake Morgan • Publisher: HarperCollins Leadership • Publisher Imprint: HarperCollins Leadership • BISAC: Customer RelationsWith emerging technology transforming customer expectations, it's important to keep a laser focus on the expe...
View full detailsPassion Formula - The New Customer Experience
Marty D. Fish
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• Author(s): Marty D. Fish • Publisher: Great Hope Publishing • Publisher Imprint: Great Hope Publishing • BISAC: Customer RelationsAchieve superior business success through excellent customer service. As "edutainment," the book is written in a f...
View full detailsIndian Business Culture in the IT sector
Gabriela Steiner
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• Author(s): Gabriela Steiner • Publisher: AV Akademikerverlag • Publisher Imprint: AV Akademikerverlag • BISAC: International - GeneralToday's corporate world calls for a new mindset when approaching offshoring and global sourcing of IT-related ...
View full detailsNotifications, Orders, and Instructions, Relating to Prize Subjects During the Present War.
Anonymous
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• Author(s): Anonymous • Publisher: Gale Ecco, Sabin Americana • Publisher Imprint: Gale Ecco, Sabin Americana • BISAC: Americas (North Central South West Indies)Title: Notifications, orders, and instructions, relating to prize subjects during th...
View full detailsDer Kunde als aktiver Wertschöpfungs- und Innovationspartner
Julia Schmid
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• Author(s): Julia Schmid • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Management - GeneralStudienarbeit aus dem Jahr 2010 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 1,3, Gottfried Wilhelm Leib...
View full detailsThe Customer-Driven Marketing Handbook: Building Marketing Plans That Capture and Convert
Fab Giovanetti
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• Author(s): Fab Giovanetti • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsLooking to create marketing plans that truly connect with your customers? The Customer-Driven Marketing Handbook by Fab Giovanetti is y...
View full detailsEducation Customer Service Superstars: Six attitudes that bring out our best
Cary Jon Cavitt
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• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...
View full detailsThe Power of Customer Experience: 5 Elements To Make An Impact
Elizabeth Dixon
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• Author(s): Elizabeth Dixon • Publisher: Elizabeth Dixon • Publisher Imprint: Elizabeth Dixon • BISAC: Customer RelationsWho doesn't want to make an impact? We all long to be a part of something bigger, something greater, something meaningful in...
View full detailsCustomer Lifetime Value: Reshaping the Way We Manage to Maximize Profits
David Bejou, Timothy L. Keningham, Lerzan Aksoy
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• Author(s): David Bejou | Timothy L. Keningham | Lerzan Aksoy • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsThe customer lifetime value (CLV) concept is extensively changing the way today's business is managed....
View full detailsBam!: Delivering Customer Service in a Self-Service World
Barry J. Moltz, Mary Jane Grinstead
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• Author(s): Barry J. Moltz | Mary Jane Grinstead • Publisher: Authorhouse • Publisher Imprint: Authorhouse • BISAC: Customer RelationsCustomer service has been turned upside down by the self-sufficiency and immediacy of shopping and buying produ...
View full detailsCxT-Customer Experience Transformation: Building Customer Love!
Marvin Deitz
Paperback
• Author(s): Marvin Deitz • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Non-ClassifiableCxT Customer Experience Transformation: Building Customer Love is more than a book; it's your compass for unearth...
View full detailsCommerce between the EU and China
Viktor L. Tóth
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• Author(s): Viktor L. Tóth • Publisher: VDM Verlag Dr. Mueller E.K. • Publisher Imprint: VDM Verlag Dr. Mueller E.K. • BISAC: International - GeneralThe European Union is the largest and most successful economic union, whereas the People's Repub...
View full detailsThe Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees
Amanda Slavin
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• Author(s): Amanda Slavin • Publisher: Lioncrest Publishing • Publisher Imprint: Lioncrest Publishing • BISAC: Customer RelationsWhile instant communication is now easier than ever, people's attention is spread thin, time has never been more val...
View full detailsNgos And Transnational Networks: Wild Cards in World Politics
William E. DeMars
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• Author(s): William E. DeMars • Publisher: Pluto • Publisher Imprint: Pluto • Subject: Politics and Current Affairs • BISAC: International Relations - GeneralChallenging both views, DeMars irreverently reveals the political claims implicit in ev...
View full detailsErfolgreiche Kundenakquise: Tipps und Tricks für Akquisetelefonate
Andrea Waldl
Paperback
• Author(s): Andrea Waldl • Publisher: Bod - Books on Demand • Publisher Imprint: Bod - Books on Demand • BISAC: Customer RelationsDas Telefonat ist nach wie vor eines der wichtigsten Instrumente in der Kundenakquise. Dieser Leitfaden hilft ein G...
View full detailsReaktive Preispolitik in Industriellen Kundenbeziehungen: Eine Prozessorientierte Entscheidungshilfe Zur Preisfindung Auf Der Grundlage Subjektiver Ex
Thomas Titzkus, Prof Dr Hartwig Steffenhagen
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• Author(s): Thomas Titzkus | Prof Dr Hartwig Steffenhagen • Publisher: Deutscher Universitatsverlag • Publisher Imprint: Deutscher Universitatsverlag • BISAC: Marketing - GeneralThomas Titzkus entwickelt eine prozessorientierte Planungs- und Ent...
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