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Search results for “[Subject: customer-relations]”

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Homo Connectus: Einblicke in Die Post-Solo-Ära Des Kunden

Frank Keuper, Marc Schomann, Linda Isabell Sikora

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Current price ₹4,462
Original price ₹6,864
Original price ₹6,864
Original price ₹6,864
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₹4,462
Current price ₹4,462

• Author(s): Frank Keuper | Marc Schomann | Linda Isabell Sikora • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsZeigt, wie eine ganzheitliche Sichtweise von digitalen Informationen und digitaler Kommu...

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The Customer Whisperer: Turning Complaints into Compliments with a Wave of Your Wand

Joan Johnston, Raymond Aaron

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Current price ₹1,428
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
(-27%)
₹1,428
Current price ₹1,428

• Author(s): Joan Johnston | Raymond Aaron • Publisher: 10-10-10 Publishing • Publisher Imprint: 10-10-10 Publishing • BISAC: GeneralTitle: The Customer Whisperer: Turning Complaints into Compliments with a Wave of Your WandAuthor: Joan Johnsto...

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Crack the Customer Mind Code: Seven Pathways from Head to Heart to Yes!

Gary Hennerberg

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Current price ₹1,285
Original price ₹1,689
Original price ₹1,689
Original price ₹1,689
(-24%)
₹1,285
Current price ₹1,285

• Author(s): Gary Hennerberg • Publisher: Morgan James Publishing • Publisher Imprint: Morgan James Publishing • BISAC: Customer RelationsCrack the Customer Mind Code reveals how to align sales messaging with the natural flow of pathways through ...

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The Customer-Base Audit: The First Step on the Journey to Customer Centricity

Peter Fader

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Current price ₹1,692
Original price ₹2,450
Original price ₹2,450
Original price ₹2,450
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₹1,692
Current price ₹1,692

• Author(s): Peter Fader • Publisher: Wharton School Press • Publisher Imprint: Wharton School Press • BISAC: Customer RelationsAs a leader in your organization, you will be very familiar with your organization's key financial statements and mont...

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Marketing and Customer Loyalty: The Extra Step Approach

Mauro Cavallone

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Current price ₹6,243
Original price ₹9,604
Original price ₹9,604
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₹6,243
Current price ₹6,243

• Author(s): Mauro Cavallone • Publisher: Springer • Publisher Imprint: Springer • BISAC: Customer RelationsFrom the Back CoverThis book analyzes the evolution of marketing and the ways in which marketing actions can be rendered more effective, b...

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Ansätze zur Berechnung des Kundenwertes

Rüdiger Schulze

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Current price ₹2,278
Original price ₹2,637
Original price ₹2,637
Original price ₹2,637
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₹2,278
Current price ₹2,278

• Author(s): Rüdiger Schulze • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralStudienarbeit aus dem Jahr 2004 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,3, Fachhochschule für Wirtscha...

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Além do Lucro: Tocando o Invisível no Relacionamento Empresa-Cliente

Julie Anne Caldas, Leonardo Barci

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Current price ₹740
Original price ₹806
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• Author(s): Julie Anne Caldas | Leonardo Barci • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer Relations"... 'É impossível ser feliz sozinho', endossaria o poeta. O que nem só poetas diriam é q...

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5-Star Customer Service: In Pursuit of Service & Hospitality Excellence

Archibald T. Marwizi

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Current price ₹1,087
Original price ₹1,176
Original price ₹1,176
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₹1,087
Current price ₹1,087

• Author(s): Archibald T. Marwizi • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsTo provide your customers with 5-Star Customer Service means yo...

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Complaint Management Excellence: Creating Customer Loyalty Through Service Recovery

Sarah Cook

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Current price ₹5,058
Original price ₹5,096
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• Author(s): Sarah Cook • Publisher: Kogan Page • Publisher Imprint: Kogan Page • BISAC: Customer RelationsComplaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enh...

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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd

Mark Colgate

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Current price ₹1,588
Original price ₹1,765
Original price ₹1,765
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₹1,588
Current price ₹1,588

• Author(s): Mark Colgate • Publisher: Page Two Press • Publisher Imprint: Page Two Press • BISAC: Customer RelationsWhen it comes to customer satisfaction, consistency is king-not the customer.While it's been proven that customer satisfaction ca...

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Die Kundenzufriedenheit im Textileinzelhandel: Ein betriebstypenspezifischer Vergleich auf Basis einer Conjoint Measurement-Studie

Alexander Haiber

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Current price ₹9,295
Original price ₹10,614
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₹9,295
Current price ₹9,295

• Author(s): Alexander Haiber • Publisher: Diplom.de • Publisher Imprint: Diplom.de • BISAC: Marketing - GeneralInhaltsangabe: Einleitung: Die Ermittlung der Zufriedenheitsanforderungen von Kunden im Textileinzelhandel ist mit mehreren Problemen ...

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Nonprofit Customer Service Superstars: Six attitudes that bring out our best

Cary Jon Cavitt

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Current price ₹1,315
Original price ₹1,466
Original price ₹1,466
Original price ₹1,466
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₹1,315
Current price ₹1,315

• Author(s): Cary Jon Cavitt • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsBecoming a customer service superstar takes the right attitude - Six...

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Repeat Business Inc: The Business of Staying in Business

Paul Rutter

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Current price ₹1,346
Original price ₹1,470
Original price ₹1,470
Original price ₹1,470
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₹1,346
Current price ₹1,346

• Author(s): Paul Rutter • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsRepeat Business and Customer Loyalty are the difference between success ...

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Subject-Oriented Business Process Management. Process Customer Satisfaction and Process Excellence: 16th International Conference, S-BPM One 2025, Mun

Matthes Elstermann, Matthias Lederer

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Current price ₹6,005
Original price ₹9,237
Original price ₹9,237
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₹6,005
Current price ₹6,005

• Author(s): Matthes Elstermann | Matthias Lederer • Publisher: Springer • Publisher Imprint: Springer • BISAC: Database Administration & ManagementThis book constitutes the refereed proceedings of the 16th International Conference on Subject...

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Pfadabhängigkeit nationaler Muster von industriellen Beziehungen und Unternehmensstrategien am Beispiel des circulus virtuosus der diversifizierten Qu

Silvana Domke

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Current price ₹2,146
Original price ₹2,499
Original price ₹2,499
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₹2,146
Current price ₹2,146

• Author(s): Silvana Domke • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Sociology - GeneralStudienarbeit aus dem Jahr 2005 im Fachbereich Soziologie - Arbeit, Ausbildung, Organisation, Note: 1,0, Otto-Friedrich-Universität B...

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L'Art de Vendre Sans S'épuiser

Fabien Goussu

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Current price ₹1,768
Original price ₹1,980
Original price ₹1,980
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₹1,768
Current price ₹1,768

• Author(s): Fabien Goussu • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer Relations

Eventmarketing als Instrument zur Kundenbindung

Harald Ebner

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Current price ₹5,073
Original price ₹5,929
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• Author(s): Harald Ebner • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralDiplomarbeit aus dem Jahr 2003 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 2,0, Universität Paderborn (Lehrstuh...

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Russlandknigge: Praxisleitfaden Für Geschäftsbeziehungen

Bianca Janecke

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Current price ₹5,617
Original price ₹6,325
Original price ₹6,325
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₹5,617
Current price ₹5,617

• Author(s): Bianca Janecke • Publisher: Walter de Gruyter • Publisher Imprint: Walter de Gruyter • BISAC: Sociology - GeneralFrom the Back CoverDie vorliegende Publikation versteht sich als Leitfaden zur praktischen Gestaltung des Geschäfts- und...

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Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

David Bejou

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Current price ₹4,326
Original price ₹6,655
Original price ₹6,655
Original price ₹6,655
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₹4,326
Current price ₹4,326

• Author(s): David Bejou • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsGet the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively...

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Emotional Power Im Service: Kunden Begeistern, Beziehungen Stärken, Umsätze Steigern

Susanne Beckmann, Ralph Lange

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Current price ₹3,776
Original price ₹5,808
Original price ₹5,808
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₹3,776
Current price ₹3,776

• Author(s): Susanne Beckmann | Ralph Lange • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Customer RelationsDieses Buch verrät, wie Sie Ihre Kunden begeistern und Geschäftskontakte zu unvergesslichen Erlebnissen mache...

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Competing

Michael E. Smith

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Current price ₹5,452
Original price ₹6,195
Original price ₹6,195
Original price ₹6,195
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₹5,452
Current price ₹5,452

• Author(s): Michael E. Smith • Publisher: VDM Verlag Dr. Mueller E.K. • Publisher Imprint: VDM Verlag Dr. Mueller E.K. • BISAC: Customer RelationsLike most businesses today, municipal utilities are confronting transformational change. Once a pro...

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Crisis Communication: Managing Stakeholder Relationships

Audra Diers-Lawson

Paperback

Current price ₹3,902
Original price ₹6,002
Original price ₹6,002
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₹3,902
Current price ₹3,902

• Author(s): Audra Diers-Lawson • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Customer RelationsCrises come in many shapes and sizes, including media blunders, social media activism, extortion, product tampering, secur...

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Emotionale Markenbindung in Sozialen Netzwerken: Zur Wirkung Von Interaktionen Zwischen Kunde Und Marke Auf Facebook

Stephen K. Schuster

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Current price ₹4,119
Original price ₹6,336
Original price ₹6,336
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₹4,119
Current price ₹4,119

• Author(s): Stephen K. Schuster • Publisher: Springer Gabler • Publisher Imprint: Springer Gabler • BISAC: Management - GeneralStephen K. Schuster beweist, dass sowohl die funktionale als auch die hedonistische Interaktion zwischen Kunde und Mar...

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Chinesisch-japanische Handelsbeziehungen

Susanne Topp

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Current price ₹2,138
Original price ₹2,499
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₹2,138
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• Author(s): Susanne Topp • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Study & TeachingStudienarbeit aus dem Jahr 2005 im Fachbereich Orientalistik / Sinologie - Chinesisch / China, Note: 2,0, Universit�t zu K�ln (Instit...

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Super Fans: How To Create Unwavering Customer Loyalty

Raymond Aaron

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Current price ₹1,729
Original price ₹1,960
Original price ₹1,960
Original price ₹1,960
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₹1,729
Current price ₹1,729

• Author(s): Raymond Aaron • Publisher: Createspace Independent Publishing Platform • Publisher Imprint: Createspace Independent Publishing Platform • BISAC: Customer RelationsYou don't have to be an amazing marketing or sales person to grow your...

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A Fresh Approach 2 Excellent Customer Service: You're the Doctor. . . So Fix the Problem!

Curtis A. Cowan

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Current price ₹934
Original price ₹1,274
Original price ₹1,274
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• Author(s): Curtis A. Cowan • Publisher: Cowan C. Kean Group • Publisher Imprint: Cowan C. Kean Group • BISAC: Customer RelationsA fresh approach to providing extraordinary customer service! Something that will set you apart from your competitor...

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The Binman's Guide to Amazing Customer Service: Top customer words, service concepts & interviews to help create a sales focused customer-centric envi

Oisin Browne

Paperback

Current price ₹915
Original price ₹980
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• Author(s): Oisin Browne • Publisher: Bookhub Publishing • Publisher Imprint: Bookhub Publishing • BISAC: Customer RelationsCreate a high-level customer focused environment that provides amazing customer service by nurturing the culture that gro...

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The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in your Business

Jeri Quinn

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Current price ₹1,313
Original price ₹1,466
Original price ₹1,466
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₹1,313
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• Author(s): Jeri Quinn • Publisher: Drivingimproved Results • Publisher Imprint: Drivingimproved Results • BISAC: Customer RelationsDid you know that a 5% increase in customer loyalty could add an extra 25-100% of profit to your bottom line? Did...

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Die Konstitution Von Subjektivität ALS Geschichtlichkeit: Im Anschluss an F. Schellings »System Des Transzendentalen Idealismus« Und M. Heideggers »Se

Giacomo Croci

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Current price ₹1,586
Original price ₹2,156
Original price ₹2,156
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₹1,586
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• Author(s): Giacomo Croci • Publisher: de Gruyter • Publisher Imprint: de Gruyter • BISAC: History & Surveys - ModernDie Arbeit besch�ftigt sich mit der Frage, wie Subjektivit�t als wesentlich geschichtlich gefasst werden kann. Ein aktuelles...

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The Heart of Service: A Blueprint for Human-Centric AI in Customer Service

Nick Glimsdahl

Paperback

Current price ₹1,351
Original price ₹1,507
Original price ₹1,507
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₹1,351
Current price ₹1,351

• Author(s): Nick Glimsdahl • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThe Heart of Service: A Blueprint for Human-Centric AI in Customer Service is a business parable and practica...

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Instant Referrals

Bradley J. Sugars

Paperback

Current price ₹2,368
Original price ₹2,940
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₹2,368
Current price ₹2,368

• Author(s): Bradley J. Sugars • Publisher: McGraw-Hill Companies • Publisher Imprint: McGraw-Hill Companies • BISAC: Customer RelationsFrom the Back CoverTurn your best customers into your most passionate promoters. If you're the kind of busines...

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Figures of Space: Subject, Body, Place

Paola Mieli

Paperback

Current price ₹1,745
Original price ₹2,352
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₹1,745
Current price ₹1,745

• Author(s): Paola Mieli • Publisher: Sea Horse • Publisher Imprint: Sea Horse • BISAC: General"In this magisterial work-impressive for both its scholarship and its theoretical sophistication-Paola Mieli studies the human subject's relation to sp...

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Psychodynamic Supervision Theory and Practices: In a New Key

Roy E. Barsness

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Current price ₹2,714
Original price ₹4,175
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₹2,714
Current price ₹2,714

• Author(s): Roy E. Barsness • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Psychotherapy - PsychoanalysisThis book sets out a new model for psychodynamic supervision, designed around relational psychoanalytic theory an...

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The Journey to Wow: The Path to Outstanding Customer Experience and Loyalty

Shaun Belding

Paperback

Current price ₹1,238
Original price ₹1,662
Original price ₹1,662
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₹1,238
Current price ₹1,238

• Author(s): Shaun Belding • Publisher: Koehler Books • Publisher Imprint: Koehler Books • BISAC: Customer RelationsThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's cul...

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Servizi Aziendali pre e post Vendita: Come Erogare Assistenza al Cliente e Gestire i Costi in Modo Efficace nell'Assistenza Tecnica

Bernardo Nicoletti

Paperback

Current price ₹1,606
Original price ₹1,793
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₹1,606
Current price ₹1,606

• Author(s): Bernardo Nicoletti • Publisher: Bruno Editore • Publisher Imprint: Bruno Editore • BISAC: Customer RelationsAll'interno di questo libro scoprirai: COME MIGLIORARE L'ASSISTENZA TECNICAL'importanza del soddisfacimento del bisogno di u...

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Valuing Customer Engagement: Strategies to Measure and Maximize Profitability

V. Kumar

Paperback

Current price ₹2,424
Original price ₹3,728
Original price ₹3,728
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₹2,424
Current price ₹2,424

• Author(s): V. Kumar • Publisher: Springer • Publisher Imprint: Palgrave MacMillan • BISAC: Customer RelationsFrom the Back Cover"Companies that want to be winners have to go beyond just making and selling more products. They need to deepen thei...

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